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Holiday Inn Express Wesley Chapel

2.5 of 5
27615 State Road 54, I-75 and SR 54, Wesley Chapel, FL 33544
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Holiday Inn Express Wesley Chapel
3.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    6
    3
    9
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    5
Date Rating
1 review
1 of 5 stars Reviewed 25 May 2012 NEW

Rooms are old, humid, old furniture, old microwave and fridge, old bathroom. Room was extremely humid inside. Did not sleep a wink, felt dirty, humid and gross. Do not stay here.

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Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 of 5 stars Reviewed 18 April 2012

Visited Wesley Chapel for a tour of St. Leo College with my son and daughter and this was one of the only major chains in the area. As a Holiday Inn frequent visitor, I felt safe with the choice. The young girl at the desk was very pleasant and was actually a student at the college we were visiting the... More

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5 of 5 stars Reviewed 16 April 2012

Working out of town I stayed at this hotel. I couldn't help but admire the professional manner in which the general manager, Aman Patel did his job, he got us to our Room quickly and In a very courteous mannor. He answered all our questions, and made us feel at home. I would certainly stay here again, and would recommend... More

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Poplar Bluff, Missouri
1 review
2 of 5 stars Reviewed 1 April 2012

I have stayed in many Holiday Inn Hotels in my lifetime, as a matter of fact I currently work at one. When I walked off the elevator at 10 P.M. there was dirty laundry piled in the hallway of my floor! Unbelievable. The rooms were not passable as clean and would never pass an average inspection of a supervisor after... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Wesley Chapel, responded to this review
4 May 2012

Dear JimH63901, Thank your for leaving this review and bringing this to our attention. Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. We’d... More

Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 21 March 2012

we stayed at this motel for 1 week and observed everything from the pool not being cleaned (not once in our 7 days) to half dead outdoor plants, garbage and cigarette butts by pool were there everyday,ice machines that were out of order, snack machine never replenished, door keys had to be re programmed 4-5 times during our stay, dead... More

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IHGCare, ihgcare at Holiday Inn Express Wesley Chapel, responded to this review
16 April 2012

Dear Sherwood.w, I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I would greatly appreciate further information regarding your stay in order that I can investigate further. I have sent you a private message to obtain additional details about your experience. Thanks, Brenda J. IHGCare More

1 review
3 of 5 stars Reviewed 18 March 2012 via mobile

Mediocre. Bad smell throughout hotel. Room keys worked only a quarter of the time. 2/3 fitness machines not working. Small stains on bed sheets. Large stains on carpets. Very comfortable bed, though. Fairly quiet. Worth perhaps $70/night, not the $109/night I paid.

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IHGCare, Guest Relations Case Manager at Holiday Inn Express Wesley Chapel, responded to this review
13 April 2012

Dear DavislIz, Thank you for the feedback. We strive to make sure every guest has a wonderful experience here and greatly appreciate the feedback if they don't. I sincerely apologize for the problems you encountered while staying with us. Katie J Case Manager IHGCare More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 March 2012 via mobile

Not the best Holiday Inn Express that we've stayed in but OK. Would stay here again.

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IHGCare, Guest Relations Manager at Holiday Inn Express Wesley Chapel, responded to this review
9 April 2012

FCompton, Thank you for taking time out of your busy day to leave us a candid review. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar... More

Antwerp, Belgium
Senior Contributor
30 reviews 30 reviews
Reviews in 21 cities Reviews in 21 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 March 2012

Friendly receptionist (engaged to Belgian guy), room fair but toliet not cleaned. Hotel littel dated, fitness room very basic. If you are driving on I-75 and need to overnight, conveniant.

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Santa Fe, New Mexico
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 28 February 2012

We stayed here for a week in February. The weather was great. The pool could have been heated. but was nicely kept. Next to the pool was a swampy area, so watch out for mosquitos. The breakfast was fair. I eat yogurt every day and there wasn't any. If you want eggs-don't bother because the eggs were uneatable. There are... More

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IHGCare, Guest Relations Case Manager at Holiday Inn Express Wesley Chapel, responded to this review
15 March 2012

Dear SantaFeDiva, Thank you for your review of our hotel. I apologize that you were unsatisfied with the quality of our food. I am also sorry we did not have yogurt when you were here. I have made a note of that and it will be discussed. We are committed to complete guest satisfaction. If you have suggestions next time... More

Aurora, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 25 February 2012

we are here for a car event. there are ants in the bathroom. we have a dog and they charged me for each night for the dog after they told us it was a 1 time charge. the room smells like dog pee. nasty. the carpet is against the wall and falling off. the phone was disconnected and i had... More

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IHGCare, Guest Relations IHGCare at Holiday Inn Express Wesley Chapel, responded to this review
21 March 2012

Dear Cathy W, First of all, thank you very much for your recent stay with us. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forwarding to hearing back from you. Sincerely, Katie J... More

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Additional Information about Holiday Inn Express Wesley Chapel

  • Holiday Inn Wesley Chapel
  • Wesley Chapel Holiday Inn
Address: 27615 State Road 54, I-75 and SR 54, Wesley Chapel, FL 33544
Price range (per night):* S$97 - 141

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Holiday Inn Express Wesley Chapel
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