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Hyatt Place West Palm Beach Downtown Reviews

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Hyatt Place West Palm Beach Downtown

3.0 of 5
295 Lakeview Avenue, West Palm Beach, FL 33401
Hotel amenities
Hyatt Place West Palm Beach Downtown
24 traveller photos
Ranked #5 of 34 hotels in West Palm Beach
4.0 of 5 stars 189 Reviews
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189 reviews from our community

Traveller rating
    86
    71
    19
    10
    3
See reviews for
Families
38
 
Couples
57
 
Solo
13
 
Business
55
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Denver
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
“Great staff and service, but expected more from Hyatt Place.”
4 of 5 stars Reviewed 21 May 2013 NEW

This Hyatt Place is very near City Place, a great outdoor shopping and dining area. It is also on the trolley route which will take you to Clematis Street and Downtown -- more great dining venues. The staff was very friendly, helpful and professional. They were accommodating in working with us for family coming to town for a wedding. Morning... More

Was this review helpful? Yes
See 2 more reviews by marksb303 for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
23 May 2013

Greetings, Thanks so much for the great feedback and we are so glad we were able to host you while in town for the wedding weekend! Indeed, we are quite proud of our great service and plentiful (and busy) weekend breakfasts….so happy you got to enjoy that! You are right about the green practices we have in place here and... More

Atlanta
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Nice hotel but...”
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

A few inconveniences. Not enough elevators. Wifi and cell coverage in hotel was very frustrating. Shower design put water all over floor. Small rooms. Frustration. They checked our group out because of rate Chang and had to re check in for no reason. $20 parking Otherwise, great location. Very nice. Breakfast was better than most. Great location to city center

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JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
23 May 2013

Hello Perry Greene, Thank you so much for the feedback. With regards to our daily $19.00 parking fee, we actually do waive that charge if you are here at our hotel with a group convention or wedding event and booked under your special rate. If you were inadvertently charged please reach out to us so that we may rectify this... More

Izmir, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Best room comfort and standards”
5 of 5 stars Reviewed 11 May 2013

Lucky to see this quality with our budget. Excellent. lobby small and in a rush in the morning. Other than that we Loved their continental breakfast. New concept and over all outstanding. Price, value, quality, location, service excellent.

Was this review helpful? Yes 1
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
15 May 2013

Dear Okanson, Thanks you for the great feedback and glad to hear you enjoyed the new AM Skillet breakfast, we have heard rave reviews thus far about it! I would agree with you the Hyatt Place offers a tremendous value with breakfast and wifi always included with your stay! Also, the service piece is so important to our success and... More

Orlando, FL
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Very nice stay on a very busy weekend”
4 of 5 stars Reviewed 7 May 2013

We enjoyed our stay at this hotel. It is a modern hotel with a small lobby located in downtown West Palm Beach. It was a very busy weekend due to Sunfest but the staff seemed to do a great job keeping up with it all. The rooms are modern and nicely appointed. Not a particularly long walk to City Place... More

Was this review helpful? Yes 1
See 3 more reviews by alion76 for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello alion76, Sunfest is indeed out busiest weekend of the year and we are glad you made it to join us for the weekend. Our staff really tries their best to exceed all guest expectations and even though we are the host hotel for SunFest in it is ‘quite busy’, I am excited to hear you enjoyed the stay! Thanks... More

Stuart, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Convenient with Great Staff”
5 of 5 stars Reviewed 1 May 2013

Spent the weekend here in April and was very pleased with everything. New, modern, very convenient to downtown, easy walk to Clematis St and the marinas. The staff was terrific. Very busy and very helpful. Nice breakfast in the morning, nice lobby-lounge area in the evening. Even had a piano player one evening. Shuttle available to take you anywhere downtown... More

Was this review helpful? Yes 1
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Stinegolf, Thanks for the feedback! Glad you got to enjoy our new lobby music which we are now doing on Wednesday and Fridays (due to popular demand). Glad you took advantage of our free shuttle service (especially nice when you need to beat the heat!). We look forward to welcoming you back and give us the heads up before... More

West Palm Beach, Florida
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Enjoyable!”
4 of 5 stars Reviewed 16 April 2013

My husband and I stayed here for one night. We had an enjoyable time. The staff was very hospitable. They had a shuttle that could take you to most places downtown West Palm Beach. We were also able to walk to many places as well. The downside is that it is a small hotel with a limited number of rooms.

Was this review helpful? Yes
See 4 more reviews by jamilyn916 for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Greetings Jamilynn, Gal you and your husband enjoyed the stay with us – always a pleasure to hear about our staff!! They are in indeed some hospitable folks here in West Palm Beach! I understand the small hotels feedback, as we wish we had more rooms to accommodate additional guests on so many nights – particularly during the busy business... More

Sao Paulo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great but I wish...”
4 of 5 stars Reviewed 11 April 2013

I spent a night last week at the Hyatt Place, I was in town to attend an int'l economic forum. The hotel was selected and paid for by someone else, so I cannot rate value. The staff were friendly on check-in and allowed me to check-out at 1pm instead of noon the following day, giving me time to complete an... More

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JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Travleeer, Thank for the time you took to share this feedback……I am happy we had the opportunity to welcome you during the International Economic Forum. I am so sorry to hear about the lost duty free items and rest assured we have revisited our lost and found policy as a result of your feedback. It is something we are... More

Charlestown, Nevis
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“My favorite hotel in the area”
5 of 5 stars Reviewed 10 April 2013

Stayed there two weeks, everything was as expected. Got a good deal on extended stay, I think they offer lower prices over 6 nights. Location couldnt be any better, walking distance from Cityplace. Room looked brand new or recently upgraded, staff was very helpful. Only two minor comments: - parking fee is a bit high for $20/day, at least in... More

Was this review helpful? Yes
See 2 more reviews by George_Nevis for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Mr. Nevis, Thanks so much for the great feedback!!!!! We love hosting our extended stay guests and that is correct, you do receive better rates the longer you stay so why might enjoy West Palm Beach for a few weeks! Our location and proximity to all of what West Palm Beach has to offer is key and I happy... More

Merritt Island, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Pleasantly surprised”
5 of 5 stars Reviewed 9 April 2013

This was my first stay at a Hyatt Place, and I have to say that I was impressed with the room layout. There was a nice size sectional sofa, a work desk, a big flat screen TV, and a refrigerator. And the beds were comfortable too. The hallway to my room was well lit--I hate dimly lit hallways. The free... More

Was this review helpful? Yes 1
See 2 more reviews by Lily Y for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Lilly Y, WOW! Thanks for sharing the great feedback, I am so glad we surprised you and thanks so much for all of the nice things you shared about our hotel. You are right about the parking fee; it does auto post so I am glad we caught that credited you back for the $19.00. So happy to hear... More

Toledo, OH
Top Contributor
182 reviews 182 reviews
93 hotel reviews
Reviews in 81 cities Reviews in 81 cities
214 helpful votes 214 helpful votes
“If you can't stay on the island, this is the next best.”
5 of 5 stars Reviewed 8 April 2013

I booked the #1 rated hotel here on tripadvisor, only to have my friend who lives in West Palm tell me I made a mistake. She said the area is not safe and in an industrial park. I have no idea where that picture with a "lake" was taken, because there was certainly no lake when we drove by it... More

Was this review helpful? Yes
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Dear Tamarlea, Thanks so much for sharing your feedback about your stay with us – we are striving to make our way to #1 on Tripadvisor and it is the great feedback you shared that is going to help us get there. We are indeed excited to boasting such a nice breakfast now (included with all stays) and am happy... More

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Additional Information about Hyatt Place West Palm Beach Downtown

Also Known As:
Hyatt Place West Palm Beach Downtown Hotel
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach
Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in West Palm Beach
#4 Family Hotels in West Palm Beach
Price range (per night): S$145 - 450
Hotel Class:3 star (3*)
Reservation Options:
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Hyatt Place West Palm Beach Downtown
295 Lakeview Avenue
West Palm Beach, FL 33401
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