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All 34 West Palm Beach hotels »

Hyatt Place West Palm Beach Downtown

3.0 of 5
295 Lakeview Avenue, West Palm Beach, FL 33401
Hotel amenities
Hyatt Place West Palm Beach Downtown
4.0 of 5 stars 128 Reviews
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128 reviews from our community

What travellers say about this hotel
  • Flat screen TV(6)
  • Comfortable bed(3)
  • Very nice(3)
Traveller rating
    62
    44
    13
    7
    2
Only show reviews for Family (25) | Couples (38) | Business (33)
Date Rating
Washingtonville, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

this hotel is beautiful and proably the best place to stay in west palm beach. very clean and comfortable. only a short three block walk to cityplace. safe to walk at night. i would go back again on another visit.

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Miami
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

We recently attended a wedding which was being held at the historic and very ritzy Breakers Hotel. The almost $400 a night fee for staying there gave us sticker shock, so we opted for the alternate hotel- The Hyatt Palm Beach. We called for directions and the automated message was very helpful in finding our destination. We pulled in and... More

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Savannah, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 May 2012 NEW

Fun time in WPB. Stayed at Hyatt place and here are the pros (Im pretty critical :)): Spacious room (you could have a party in here- and no it was not a suite, we were suprised), nice facility overall, excellent location- between downtown and beaches- moderate walking distance to Clematis ave (dance/bars) and city place (shopping/dining) or a three minute... More

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See 2 more reviews by TravelerFriend7 for West Palm Beach
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 23 May 2012

the rooms are small ,the bathroom too and the free breakfast well just cereal and another chip staff if you want egg you have too pay for it ,for the price not the best i see bigger hotels in that area and they have bigger rooms

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Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

Buba B, Thank you for taking the time to share your review of our Hyatt Place. Our rooms are normally considered very big when compared to other brands. If yo ever return to the area please give me a call, I would like to make this up to you and offer you the best available rate as well which can... More

St. Petersburg, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 22 May 2012 via mobile

Staff at front desk is rude, rooms are musty smelling with deodorizer to try to mask the smell

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Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

DanaK, I am truly sorry regarding your accommodations on your recent visit. This is extremely rare for our hotel. I would like to speak with you and make sure the issue is resolved and that you have been addressed regarding this issue. Please give me a call at your convenience (561) 655.1454. My apologies, Dave Cuadra - Assistant General Manager More

Fort Lauderdale
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2012

Had a wonderful experience from checking in to departing. Everyone was delightful especially the front desk staff. Complimentary breakfast in the morning was a huge plus! Also very close (walking distance) to City Place which has lots of shopping, dining, and entertainment. Looking forward to staying here again soon!

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Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

Stacip123, Thank you for taking the time to review our hotel. We greatly appreciate the the wonderful feedback and I will be sure to share your praises with our team. Sincerely, Dave Cuadra - Assistant General Manager More

Wide Open Future
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 15 May 2012

Our family of four really enjoyed our stay at the Hyatt Place. One of the technologically coolest hotels that I've stayed in. They have a great breakfast, great parking and are close to everything downtown. Even though it isn't a full pool, my kids enjoyed a bit of time there in the evenings. This hotel is probably best suited for... More

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See 2 more reviews by Three60 for West Palm Beach
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

Three60, Thank you for your review, I am truly happy that you and your family enjoyed their stay. I hope we can provide you accommodations the next time you visit the Palm Beaches. Sincerely, Dave Cuadra - Assistant general Manager More

Fort Pierce, Florida
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 8 May 2012

We stayed here when this hotel was new and were looking forward to returning. Our room had a musty smell and we found multiple wet areas in the carpeting outside the shower/bathroom. The AC system is a window/wall unit that is right by the bed and is very loud. My wife and I both woke up to an irritating rattling... More

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See 2 more reviews by traveltc36 for West Palm Beach
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

TravelTc36, Thank you for taking the time to review our Hyatt Place. I am very sorry for the inconveniences during your stay. I will be sure to review these issues with my staff in order to correct these issues for future guests. If you ever return to the Palm Beach area please give me an opportunity to make this up... More

New Mexico
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 May 2012

We stayed here for three nights to attend a wedding. By far, the best customer service and attention to detail of any hotel that I have stayed at in a long time. Front desk personal recommended restaurants, helped the breakfast staff when they were busy, and constantly checked in with us to insure our expectations were being met. The complementary... More

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Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

Mosocwbrian, It is truly a please to receive a review titled "Wonderful Customer Service". I will share this with my team and hope you will chose the Hyatt Place West Palm Beach the next time you visit the area. Sincerely, Dave Cuadra - Assistant General Manager More

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 April 2012

I have stayed here twice and will be back for a third stay in a few weeks. The Hyatt Place concept is different and if you understand that, you will be very pleased with the staff and rooms here. John is awesome - hooked me up several times with dinner reservations where we were treated very special as well as... More

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Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
27 May 2012

LWM1146, Thank you so much for your wonderful review. I hope we can provide you accommodations if you ever return to the Palm Beaches and I will be sure to share you review with my team. Sincerely, Dave Cuadra - Assistant General Manager More

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Additional Information about Hyatt Place West Palm Beach Downtown

  • Hyatt West Palm Beach
Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Price range (per night):* S$203 - 382

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Hyatt Place West Palm Beach Downtown
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