We stayed here for one night before going out of town and we were completely impressed by the service from the staff on every single issue.
From the ease of booking online via IM, to the friendliness of the front desk, we were very pleased!
The services offered at this hotel are fantastic as well for traveling to and from...
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Property is nice and very convenient to the airport. Most staff were very helpful. However.......I booked 2 rooms as "prepaid in advance". The property claims that our CC denied though I was never contacted by them nor by our CC company. The rate was rolled to the higher, regular rack rate. I discussed the issue with two clerks, both of...
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Thank you for not only visiting our hotel, but also taking the time to post this review.
I am the 'Bad Management' you have warned your fellow travelers about, and I am actually grateful that you have brought up this often confusing subject.
I left you a voice-mail a couple of days ago when I was not able to reach...
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We stayed here in mid-April 2012 because we arrived on a late flight from Amsterdam and wanted a good night's sleep before we picked up a rental car. The front desk staff were effecient and friendly and the bedroom was fine.
The buffet breakfast was good with many choices. We paid for a taxi from the airport to the hotel...
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Thank you Dr H. for your review of our hotel.
I am glad that we were able to offer you a convenient and comfortable option for your quick layover in Atlanta. I hope you have enjoyed your tour of the South and that you are able to return soon.
Please let me know if I can be of service for...
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This hotel has a fast check in and clean rooms. The breakfast was better than most with eggs, bacon, buscuits and gravy. The security was was very tight at Hotel, but that was ok. The only problem we encountered was the the temp was 86 degrees in Atlanta on April 28 and the pool was closed. That was a bummer...
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Thank you for your timely review of our hotel.
I apologize that we were not able to open the pool in time for you to enjoy as Summer temperatures arrived earlier than we expected. We are scheduled for a pool inspection tomorrow (May 9th) and should be open that afternoon.
I hope you are able to make another trip to...
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Traveled through six southern states stayed in some very good hotels including three other excellent Holiday Inns but we were delighted with this one.The hotel is beautiful,spotlessly clean, breakfast had a great variety,cereals yogurts breads muffins fresh pancakes omlettes cheese fruit and drinks.
All of the staff were fantastic,very helpful and able to give us great advice and directions to...
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Thank you so much for your kind comments about our hotel!
Actually, your review was so kind I had to look twice to see if my Mother wrote it. I am so glad you found our hotel to be comfortable and convenient for your trip to Atlanta.
Please let me know if I can be of service for your next...
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Good location. Simple room. Shuttle only runs every 30 minutes. Good breakfast.
Thank you William for your feedback.
It looks like you found the great value we offer for 'Park-n-Fly' packages with our convenient location and 24 hour airport shuttle.
Please let me know if I can be of service for any future stays.
Marcus Roberts
General Manager
(404) 324-4180
gm.atlbr@kelcohotels.com
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Stayed here for two 1 night stops either side of a trip to New Orleans. The rooms are simple but spotlessly clean and a good size although the bathroom is very small. The staff in the hotel were very helpful in general but when we arrived back in Atlanta for the second night we did have to wait over 50...
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Thank you Kay for your helpful and timely comments. I am glad to see that you found our hotel spotlessly clean and the employees friendly.
I am disappointed to see that our airport shuttle left you waiting for 50 minutes as that is unacceptable. If you are able to contact me to give me more specifics perhaps I can identify...
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Hubby and I both surprised by pleasant staff, great room, superior amenities. could NOT hear planes from inside our room! can't beat it for the price!
Thank you Roamcat for your feedback!
I see that you contribute quite a bit to TripAdvisor and want you to know how much I appreciate your comments. I was so pleased to see that you enjoyed your stay at our hotel from the quiet atmosphere to the service of our staff members.
I trust that you will choose to stay...
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Last thursday April 12/2012 we stayed at this hotel and was a really good experience. The staff was very helpful and polide ( front desk c/service Chrissy , manager on duty Alicia Smith and shuttle drivers), rooms were very clean, wonderful beds, great breakfast, and very good c/service from every employee.Thanks to evryone of you for the great c /...
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Thank you so much for your timely and positive comments!
I love it when a staff member takes such good care of a guest that they remember them by name. In your case I have two staff members to thank for showing outstanding customer service.
Please let me know if I can be of service the next time you need...
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This nearby the airport hotel has poor cleaning in its rooms, bad sound deadning, noisy air conditioning but friendly staff. Won't stay there again.
Thank you ValterNF for your timely and candid feedback! Looking at your profile I see that you have traveled extensively and have stayed in some very fine hotels. I feel that we are in good company to be included in your list of hotel choices.
I was pleased to note that you mentioned our friendly staff. However, I was very...
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91 Reviews
