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All 4 Cumming hotels »

Comfort Suites

2.5 of 5
905 Buford Rd., Cumming, GA 30041
Hotel amenities
Comfort Suites
Ranked #2 of 4 hotels in Cumming
4.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    5
    2
    1
    1
    2
Date Rating
Kernersville, NC
1 review
5 of 5 stars Reviewed 4 May 2012

All the way from exceptional efforts in booking of reservation to a friendly, sincere smile at departure the staff at Comfort Suites Cumming made a substantial contribution to what was an enjoyable trip. (Pet room availability was a big plus.)

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Woodbury, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 April 2012

Typical stay...on business north of Atlanta. Chose Comfort Suites -bc of location. Hotel has been renovated. Owner obviously reinvesting some of my charges. Clean bedding, lighting excellent, bathroom...old but not dilapidated...shower was refreshing after long day---renovated w/in recent past. Yeah...when in the area worth it, of course not a five star but a good three to four.

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Mobile, Alabama
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

I was booking 2 rooms for my brothers - we were all coming in from out of town as a surprise to my sisters who lives in Cumming. I was a little hesitant with the unfavorable reviews from some time past but based upon recent good review gave it a try. The rooms were very clean, the hotel was quiet... More

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anil patel, Manager at Comfort Suites, responded to this review
18 January 2012

Thank you for posting your comments on tripadvisor. we appreciate you taking the time to share your opinions and that you enjoyed your stay with us thankyou More

Venice, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 March 2011
1
person found this review helpful

My husband and I appreciated the wonderful service there during a four day stay in February. All personnel were very willing to help in any way, were extremely pleasant and seemed to go out of their way to provide excellent service. We have stayed there many times, and we have always found it a great place to stay.

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Alpharetta, Georgia
1 review
5 of 5 stars Reviewed 30 November 2010

I had a long day of work and all i wanted to do was have a nice hot shower in a clean nice room and that's what i received and more. The staff was very hospitable and friendly and the room was in excellent condition. I talked to the front desk person and they actually sanitize things that never are... More

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anil patel, Manager at Comfort Suites, responded to this review
18 January 2012

Thank you for taking the time to post a review for our hotel. We work hard ensuring that all of our hotels have a safe and pleasant stay and want to thank you for noticing. We hope you spread the word to family and friends who wish to stay in the Cumming area and look forward to seeing you back... More

Austin, TX
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 October 2010

Although the check-in staff were pleasant, the guy the next morning reminded me of the Soup Nazi. When checking in, I had to ask for a second room as the first one smelled of cigarette smoke (even though this is a nonsmoking facility). It had been a long day and I didn't get to sleep until very late, hoping to... More

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anil patel, Owner at Comfort Suites, responded to this review
20 January 2011

Thank you for comments regarding your recent stay at our hotel. We have no record of this issue being brought to our attention so we have had a hard time in validating this comment or being able to present a valid response. Your reference to Soup Nazi does not have any relevance in a guest comment forum and the desk... More

Tampa, Florida
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 October 2010

I usually stay at the Holiday Inn Express but for some reason I ended up at the Comfort Suites. I visit Northside Hospital on a regular basis for business and I will definitely stay at the Comfort Suites next time I come to town. Everyone was pleasant, the hotel was nice and quiet and I got a great nights sleep.

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1 review
1 of 5 stars Reviewed 30 May 2010 via mobile

I would not recommend this hotel to a dog.. The rooms were very nasty hair all in the bed ants coming out of the ac and bathroom if you like to be nasty then this is the place for you.. The front desk are jerks..

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anil patel, Owner at Comfort Suites, responded to this review
28 June 2010

While we appreciate you posting your comments on our hotel and staff, we have no record of you reporting your complaint with the manager, thereby giving us the opportunity to fix it prior to your departure. Had that been the case , I am sure we would have resolved your complaint in a satisfactory manner. We take all comments seriously... More

mpount dora
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 August 2007
1
person found this review helpful

Manager (rude) charged my acct. $225.00 in addition to my bill = $196.00 and refused to refund my acct. I am still attempting to collect through customer service.

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anil patel, owner at Comfort Suites, responded to this review
4 December 2009

we have investigated your situation and we refunded the credit crd that was billed in eror we apologize for any confusion over your stay and the delay in nott getting this resolved sooner More

New Castle, PA
1 review
5 of 5 stars Reviewed 12 May 2007

This hotel was great. We stay at hotels about 50 days a years and I would suggest to anyone who wants a nice room and friendly staff to stay here. The breakfast they serve is great. This hotel is not a 100% smoke free hotel and that is a great and wonderful idea. The room decor is just wonderful the... More

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anil patel, owner at Comfort Suites, responded to this review
4 December 2009

we appreciate you using a feedback tool such as tripadvisor to express your concerns with our hotel please be assured that we have new management in place to address these issues thank you More

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Additional Information about Comfort Suites

  • Comfort Suites Cumming
  • Cumming Comfort Suites
Address: 905 Buford Rd., Cumming, GA 30041
Price range (per night):* S$100 - 130

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