We booked 18 rooms at this hotel for a weekend event and everyone was pleased. The hotel was clean and well maintained.
Rooms were spacious and included a microwave and mini-fridge.
Breakfast was delicious and we especially like that our eggs were made to order instead of being served one way from a buffet tray. The hotel is centrally located...
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Thank you for taking time to comment about your recent stay at the Hilton Garden Inn. We are delighted to hear you had such an enjoyable time at our hotel, and it was a pleasure to have you and your family as our guests. We hope to see you again soon in the near future.
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reserved room and confirmation number in hand, arrived following 6 hour drive after full work day. hotel immediatley across from next morning mtg. room gone. they gave me a room with a nasty bed 5 miles away at inferior hotel.
did it because " there is a convention in town". said room given away because " i was the last...
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We regret to read about your recent experience at our hotel. We completely understand your dissatisfaction with having to relocate to another hotel after a day of travel. Please accept our apologies for what you experienced did not meet your standards or our own. Please know that your comments will be reviewed with our management team so we may consider...
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This hotel met my expectations. I was impressed with my check in and the agent seemed to know me... even though I had never been there. Room was a typical HGI room. It was disappointing that there was someone smoking in their room right after the hotel converted to all non smoking...
Thank you for taking time to write about us on TripAdvisor! Our staff prides ourselves in making guests feel welcome during each stay. I do apologize for the smoker and assure you it was a one time incident. We use guest feedback like yours to learn and train our staff. We have taken several measures since then to do more...
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This hotel can be a bit tricky to find in the dark but is conveniently located to the Gwinnett Center and is just off 85. The rooms are clean and adequately sized, my bed was comfortable for my tastes. My room was booked as part of a group and the rate included a full complimentary breakfast served up by cheerful...
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Thank you so much for writing about us on TripAdvisor!! Our staff is delighted to hear you enjoyed your stay. We are so sorry to hear you were charged differently for Advil. Management is looking into this situation. If you ever need anything, please do not hesitate to contact us. We hope that you will stay with us again in...
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You stay at a chain for the promise of predictability and this property fits the bill. Stayed 3 nights on business, everything was as expected.
Thank you for taking the time to write about us on TripAdvisor. We are glad that your stay at the Hilton Garden Inn was enjoyable and memorable. Looking forward to see you again in near future.
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The company I work for is right down the road, so I have had the pleasure of staying at this property many times over the past several years. While many hotels start to feel "tired" or worn over time, the HGI has been maintained in a way that makes it still feel new. The rooms are comfortable and well equipped....
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Thank you for for taking time to write about your experience with us. We are so glad you enjoyed your stay at the Hilton Garden Inn. We pride ourselves in friendly and attentive service. Thank you for sharing your experience with us.
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My wife and I attended a New Years Eve concert at the Gwinnett Center New Years Eve and stayed at this property after the concert. Great location for the concert, rooms comfortable and quiet (after everyone returned and settled down from the concert). Next day checkout time of 12 p.m. which I think is standard was appreciated. Would stay here...
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Thank you so much for taking time to write a review about us on TripAdvisor! We are so glad you enjoyed your time with us while going to the New Year's Eve concert. We hope to see you again soon.
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Stayed here this week. Outside appearance was very nice. Plenty of nice parking. Front desk staff very efficient and friendly. Rooms were comfortable and quiet. Breakfast staff was attentive. Food was hot and tasty. Centrally located to several needed areas. Shuttle service great.
Thank you for taking time to comment on our hotel. We greatly appreciate your feedback. We take pride in our service and strive for each guest to have a great experience. I'm so glad you enjoyed your stay with us and if there is ever anything we can do, please let us know. We look forward to seeing you again...
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I have stayed in other Hilton Garden Inn's and was not impressed. However, that was not the story here. Everything was great. The location, (great restaurants just across the parking lot), the rooms, the staff, just great stay overall. Very close the the Bass Pro Shops, malls, Gwinett Center. Would stay here again.
Thank you for your response on Tripadvisor. We are often recognized for our location, as well as service, cleanliness, and amenities. I'm glad you enjoyed your stay with us and look forward to seeing you in near future.
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I've stayed here for 3 years in a row while attending the RE Tech South Conference. Each time, my experience has been wonderful. The staff is kind and friendly and go out of their way to make guests comfortable. The location is great - convenient to the Gwinnett Center and they offer a free shuttle service. Parking is free and...
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Thank you for taking time to write about us on Trip Advisor. Your comments are truly helpful, and we are so glad you enjoyed your stay with us. Our hotel is highly known for great service as well as location and accessibility from interstate 85, along with proximity to convention center, local area malls, and three quality restaurants immediately outside...
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