The hotel was very clean. It looks like it is fairly new or well kept. It's right at the mall, movies and several restaurants. The staff was also very friendly. I also noticed security cameras in the hall which was a major plus!
Stayed for 3 nights at the start of a 2 week vacation in GA and SC. Hotel is on the edge of StoneCrest Mall, so plenty of shops and eating places within walking distance if that is your bag!
Easy access to and from I20 making access good to Atlanta and East Atlanta. Stone Mountain is only 20 mins from...
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Great experience. Fantastic for traveling youth sports teams. they set up a separate room for us in the morning to have breakfast and hold team meetings. Fantastic service, rates and rooms.
The staff took time to answer all questions we had. They also provided an earlier breakfast than what was listed as our party needed get on the road in the morning. Thanks!
I never wrote a review before, BUT, after a great stay here, I knew I had to share my experience.
There were four other members of my family who booked rooms at the Fairfield Inn last weekend.
I stayed in a suite which accommodated us all for pre dinner gatherings, in order to catch up on news form all the...
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Dear Ms. Tylord,
Thank you so much for your response. We are all exstatic about the great experience you had at our facility. We would be more than happy to take care of the paint job, so your next experience you have with will be even more SUPERB!!!
Can't wait for your return.
Best Wishes,
Ambur Fuller
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This hotel has the most wonderful people working day and night. My family comes down to GA to visit and we stay only here. With staff like Nick and Linda and Cynthia you cant go wrong with the perfect stay. Breakfest is every morning and its always perfect, not to mention the best cookies you ever had. The pool is...
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Dear Ms. Nikkia,
Thank you so much for your repeat business we really enjoy hosting your family during their stay. And thank you for taking the time to leave such a pleasant review. We look forward to all of your upcoming visits.
Best Wishes,
Ambur Fuller
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Three night stay for business and with wife since it was Valentine's Day. Impressed with staff from check-in and throughout the stay. Had a suite with an unusual layout, the bathroom was in the living room area and the work desk was in the bedroom. The wireless worked well so did not need the access in the bedroom. The couch...
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Dear GrofVA,
Thank you for taking time to complete a review. We are happy that you enjoy your stay and we welcome you back for another stay.
Best Wishes,
Ambur Fuller
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I was recently in the Lithonia/Conyers area of GA and was looking for a place to stay. I was going to stay at the Comfort Suites till I realized there were so many bad reviews so I opted for this Fairfield Inn right next door. This hotel is located right next door to the Stonecrest Mall and is actually on...
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Mr. Gary,
We are glad you enjoyed your stay over all and when you return we will be more than happy to place you in the center of the hotel.
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Only had to stay here one night and that was way too long. Staff was warm and cordial something I take note of. The room on the other hand was ill-prepped. The bathroom door did not close, simply because of cheap materials and misalignment that would involve taking the entire mounting surface down. The curtains did not close all the...
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Dear Kaine,
I'm sorry to hear that we didn't meet your expectations during your stay. If you get an opportunity my General Manager, Melanie Kincaid (770-484-9993), would like to discuss the problems in which you experienced.
We hope that you will return one day, and upon your departure you will have a different outlook on our property.
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This was a lovely hotel! We are glad we stayed here.
Our room was beautiful and the room was perfect and clean !!! Our room was clean, bed was clean, bathroom was clean. We also had a frig & microwave.
If you let them know you have allergies, they will put you in a special allergy free room which was...
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Thank you for choosing to stay at the Fairfield Inn and Suites Lithonia. I'm glad to hear that overall your stay was enjoyable. I did bring up your concerns with my manager and we have resolved the issues mentioned.
I would like to personally apologize for your inconvenience. If you would please give me a call at 770-484-9993.
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