We have stayed here many times. This is a perfect place to stay when visiting family or friends or on business in the area north of Atlanta around Chamblee, Norcross, etc, Laurie Thomas, the Manager, is friendly and helpful and her staff follows her lead. Requests are handled promptly. On one visit, as I left in the morning, I made... More

Last week I had the need to stay in Norcross and returned to the Townplace Suites. The same courteous staff was there to greet me. Service was excellent. And the Manager, Laurie Thomas, personally greeted and welcomed my return. What a pleasure to be treated so nicely and feel like you are truely a guest.

I've been here at the TownePlace Suites for over three years!!! This is my second review. The place only gets better with age. Originally it was for a temp job but it became permanent. The enitre staff has been very consistent in their willingness to overreach the usual customer service and they all give 200%. In the three years I... More

I recently completed a one week stay at this hotel. TownePlace is a Marriott product and I chose it mainly for the brand name and the no smoking policies. What I didn't expect at this hotel was the overwhelming customer service and the way that the staff bends over backwards for your comfort and enjoyment. For example, a small thing,... More

It was clean, it was nice, it was - modern in the rooms but rather Super 8-ish in the hallways (old, not clean, etc.). The breakfast was a disaster - it's far below a Fairfield - wrapped muffins, etc. but there is food nearby. A bit hard to find - but overall nothing wrong with it, no issues, etc.

To start my weekend off on the right note, I was upgraded to a two bedroom suite for my and my son's stay. Nice touch and I didn't even have to ask for it. Being Platinum Rewards didn't hurt but very few times do I get upgraded even with my status at Marriott so it was appreciated!! This is your... More

I was recently in Norcross and while searching for hotels I ran across a TownePlace Suites by Marriott. I had never stayed at one and the price was right and the location was within two miles of my first appointment in the morning so I said why not. Upon arrival, I was greeted by the general manager who works the... More

I stayed at this property in 2011, the week between Christmas and New Year's. I traveled with my wife and two young kids, and my parents. We stayed in the two-bedroom suite so the kids could sleep in the evenings before the adults were ready to go to bed. Location: We could not have been happier with the location of... More

Over the past three years I've stayed and will continue to return to TownePlace Suites, for more than 100 nights. The rooms are exceptionally clean, upgrade to flat screen TVs, but most importantly, the friendliness and knowledgeable staff that provides exceptional service.