Dear SJax, Thank you for your positive comments regarding our staff and hotel. You're correct, we are working diligently to negotiate ESPN into our commercial cable package - upon renewal. We currently have several other popular sports offerings such as Sports South, NFL Network, MLB Network, and others - however, we are definitely going to add ESPN when our cable... More

Dear GDS, Thank you so much for your kind words regarding our facility. Receiving positive feedback such as yours certainly motivates the staff to improve the hotel even more. Our breakfast has become renown as the best in the area and our customer service has been likened to the perfect example of Southern Hospitality. We look forward to hosting your... More

Dear KBDouglas, Thank you for reviewing your recent stay with us on Tripadvisor.com. We truly appreciate your honest and open feedback as well as the time you spent to provide it. We are very excited that you enjoyed your stay with us as it looks like you really enjoyed our new complimentary breakfast buffet. The homemade waffles, grilled sausage, and... More

Ms. Elisham, Thank you so much for your kind comments and for taking the time to complete an online review of our property. Your comments definitely identify our key goals at the hotel - create a home away from home atmosphere for our guests, provide remarkably clean guestrooms, and deliver exceptional customer service. I'm glad we were able to deliver... More

Dear Cesar, Thanks for making the Ramada Norcross your choice for hotel accommodations when visiting the Atlanta, Georgia area. We are happy to have you as a loyal customer and "fan" of our hotel. We're also happy to hear that our hot breakfast buffet has been well received. Not to mention, it's always nice to read positive comments about our... More

Dear Philip-de-Montreal, Thank you so much for your kind words regarding your stay at our location. We certainly value the opinions and feedback of such a seasoned traveler as you. Our staff is proud that we were able to exceed your expectations and become one of your favorite destinations on your vacation. It's true; we have recently launched our new... More

Dear Michael B, Thank you for taking the time to let us know about your "great experience" here at the Ramada Norcross. We pride ourselves on being the cleanest and friendliest hotel in Gwinnett County. We certainly hope that we continue to be your choice for accommodations in the future. We're very proud of the hotel and our complimentary amenities... More

Dear valued guest, Thank you for your response. We were concerned and disturbed by your observations. We did interview the front desk agents whom were on duty the night of your visit and none can recall a specific incident, but we do take your observation seriously. Please be assured the hotel does not tolerate this, or any other illegal activity,... More

Dear Valued Guest, We like to thank you for taking time to review our hotel. You’re right, we have undergone a full-renovation that allows us to state “we have the newest rooms in the market.” I’d like to offer you a sincere apology that our new furniture was not correctly situated in your spacious suite. We take pride in our... More