Even though the Internet Web page for Holiday Inn Peachtree City clearly states there is no cancellation charge, there is in fact a one night charge per room even though the cancellation was made two weeks out. This truly deceptive advertiseing and close to fraud.
Please contact me so that I can research your reservation. With the limited information on this review I am unable to verify if you booked an advanced purchase rate, or another rate that has cancellation penalties. All regular rate allows cancellation up to 6 PM the day of arrival, so I am confused why you were charged one night. You...
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I stayed in this Holiday Inn for my younger brother's wedding. We spent a Friday and Saturday night here and it was pleasant. I felt that I got a good deal, in large part thanks to the free breakfast buffet (free because I was part of a wedding block). It's normally $9, but well worth it. The make your own...
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The staff at Holiday Inn & Suites is pleased that you enjoyed your stay at our hotel. We will make sure they are aware that they made your stay pleasant.
The Holiday Inn & Suites bathrooms are slated for rennovations and we hope that you will come back and enjoy the refreshed rooms the next time that you are in...
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The hotel was clean quiet and nice what you would expect from Holiday Inn. But the staff made this an enjoyable stay. The way they made us feel welcome and helped make our vacation more enjoyable will never be forgotten. I have stayed in many different hotels in Peachtree City and they were all nice and clean but the staff...
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Thank you for your kind words. The Holiday Inn Hotel & Suites PTC staff strives daily to make our guests stay as enjoyable as possible. We are proud to know we have lived up to your expectations and will be passing this review on to our staff members. We can not wait for you to visit us again.
Kai Wolter,...
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This property is well off the beaten path.. (like 20 minutes off) and tucked away in a Business park. It's quiet, the staff is very nice, the rooms could use a update but all in all a nice place to stay if you're in Peachtree City.
Priority Club status holders... watch your bill, The hotel gives you Breakfast certificates, but...
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Thank you for your comments on our hotel, like most of the business in Peachtree City we are all located back away from the main roads. That is what makes Peachtree City, Peachtree City!
The Holiday Inn Hotel & Suites is slated for bathroom renovations this summer and we recently upgraded to 37 inch flat screen LCD tv's.
All Priority...
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Decent size room with fridge and microwave, comfortable bed. In need of some updates though (old TV set, old phone in the bathroom); bathroom in need of some repairs around the tub and sink; broken lamp on bedside table. Had ants in the bathroom and also by the window. Overall I expected a bit more quality since I usually trust...
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Thank you for letting us be of service to you. The Holiday Inn Hotel & Suites is slated for renovation in the near furture. We hope you will come back amd experience the difference.
Kai Wolter, CLM, GM
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My fiance and I stopped in Peachtree City on a long move from Arizona to Maryland. We usually stay in Holiday Inns because we can be sure of the standard of quality, but we were very disappointed with our experience at this location.
First, as Priority Club members, we were upgraded to a suite, which was nice. However, the suite...
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Thank you for letting us know where we failed, our valued Priority Club Member. The Holiday Inn & Suites strives to exceed our guests expecatations and when we fail we try to learn from our mistakes. You comments will be addressed with the housekeeping staff. We hope you will give us another try in the fututre to see that we...
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Speaking as a VERY frequent business traveler, this property is definitely a favorite - convenient location, clean, comfortable rooms and amenities, great breakfast, and an unbelievably fabulous staff (all of them!) who go out of their way to ensure the guests enjoy their stay and are treated like family. I actually look forward to staying at this property! Can't imagine...
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Thank you for your kind words about our staff and hotel. It is our goal to make every guest feel like they are part of our family.
Kai Wolter, CLM, GM
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Staff was very friendly and helpful. Room seemed fairly new in their paint and carpeting. However, the bathroom was VERY tired....i.e. peeling wallpaper, corroded toilet paper holder and towel racks. Wood furniture was also quite worn. The room had a micro and refrigerator. The King bed was very comfortable with up-to-date bedding. We really appreciated the bottom fitted sheet! We...
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Thank you for your feedback. We are scheduled to have our bath rooms remoleled in the near future. We hope that you will come back and see the changes that we have made.
Kai Wolter, CLM, GM
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My wife and I stayed while attending a show at The Fred (Peachtree City's amphitheater). Nice, fully equipped suite. Staff was friendly and helpful. My only complaint is that Peachtree City is a golf cart community and the hotel advertised having carts available for guests. They only had one and it was monopolized by another guest.
We are pleased to hear that our staff was friendly and helpful. We will make sure that the staff learns of your kind words.
Thank you for bringing this to our attention, we will correct this on our website; as well we plan to add more carts to our fleet in the future.
We hope that when you return to...
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Customer service is alive and well in this hotel. From the maids greeting you in the hall to the front desk clerks always helpful to the breakfast staff; they all know what right looks like.
Cool points to the manager who answers every trip advisor message.
The only negative was the bathrooms were not consistent with the rest of this...
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