Just returned from a 3 day weekend at Ocean Lodge, St. Simons Island. It was wonderful. The staff was friendly, hospitable and gracious. The facility was clean and beautiful. The hotel far exceeded our expectations. I hope to return.
I was in St. Simon's last weekend and stayed at the Ocean Lodge. I went to get a break, enjoy the time at the beach and get some sun at the pool. When I arrived, check in was horrible. I stood there in line for about 20 minutes while the front desk all but read the dinner menu to the...
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Dear Guest,
Thank you for taking the time to review your most recent stay with us. We are disappointed we failed to meet your expectations and would like to follow up on a few of your points.
We are sorry your check-in process was a lengthy one. Fridays are generally our busiest days for check-ins, and since 4 p.m. is...
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From the minute we pulled into the garage till the time we left we got excellent service from every member of the staff. I highly recommend this hotel. I would like to give a special thanks to Bill and Jackie front desk, Launa in food service, Gloria and Mary( I think) in house keeping and Valet parking for keeping a...
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Dear Bill and Sandy,
Thank you for taking the time to share your comments about your recent visit to Ocean Lodge. It is so rewarding to hear feedback such as yours. We are very proud of our staff and will share your review with them, it will make them very happy I'm sure. Please visit us again soon!
Sincerely,
Samantha...
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My second stay here. First with hubby @ anniversary...this time with girlfriends. We had a little snafu with the bill for massages arranged with the recommended therapist. All handled with utmost professionalism and Southern charm....I love this place. The staff is always top notch with a touch of local flavor. Visit to the rooftop restaurant on what must have been...
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Dear Guest,
Thank you so much for sharing your review regarding your recent stay with your girlfriends at Ocean Lodge. We are very happy you had a great time, and yes, full moon was our busiest night in the restaurant thus far this year. Thank you for dining with us as well! We hope you visit us again soon.
Sincerely,...
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We booked Ocean Lodge for a little vacation on our way to a family wedding. From the moment we got to the hotel we were impressed. Our room was on the 4th floor and included two bathrooms, one bedroom, living room, kitchen and a beautiful balcony. The property is beautiful and the staff very friendly. This was our first visit...
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Dear Guest,
Thank you so much for sharing your review regarding your recent experience at Ocean Lodge. We are pleased you enjoyed your stay and look forward to welcoming you again soon!
Sincerely,
Samantha M.
Director of Administration
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what a fantastic find. found this throught trip advisor and snigueaway. we wanted a roantic place for our anniversary weekend. rooms are fantastic, large and very comfortable. peopl;e are fantastic and very friendly and helpful about area. resturant was excellent.
Dear Guest,
Thank you so much for sharing your comments about your recent stay with us. We are delighted you enjoyed your anniversary celebration and look forward to you visiting again!
Sincerely,
Samantha M.
Director of Administration
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The staff at Ocean Lodge were extremely friendly and helpful the whole time. Breakfast was terrific as were our rooms on the 4th floor.
Dear Guest,
Thank you so much for praises regarding your recent stay with us. We are happy you enjoyed your stay!
Sincerely,
Samantha M.
Director of Administration
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Great hotel with friendly staff. Everyone was very polite and eager to help in any way. We stayed on the fourth floor in rm 404. Rooms are very elegant and nicely decorated with all amenities needed. The kitchen is supplied with a basic set of plates, silverware, and several types of drinking glasses. It seems the all the hotel floors...
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Dear Guest,
Thank you so much for reviewing your recent stay with us. We are delighted your overall experience was good. We will be sure to address the flooring issues with our housekeeping department and the restaurant issues with our food and beverage management. Thank you again for bringing them to our attention.
Sincerely,
Samantha M.
Director of Administration
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Just returning from a long girlfriend getaway and we loved this place! The building is gorgeous and very well maintained. Luxury touches everywhere...the decor is not what you would expect at a "beach" resort but very upscale and comfortable. And as much as I love children -- NOT having to deal with them at this resort was refreshing.
What impressed...
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Dear Guest,
Thank you so much for sharing your comments about your recent stay with us during your girlfriend getaway. We will share your lovely comments with the rest of the staff, it will make their day!
Sincerely,
Samantha M.
Director of Administration
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My husband and I wanted to have a nice weekend getaway before our baby is born. We choose the Ocean Lodge on a Snique Away deal and couldn't have been happier. This place has all the amenities of an up-scale hotel with the personal touch of a bed and breakfast. From the moment we walked up to the registration desk,...
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Dear Guest,
Thank you so much for taking the time to review your recent stay with us. We are pleased you and your husband were able to have a peaceful getaway before your bundle of joy arrives! We hope you visit us again before too long.
Sincerely,
Samantha M.
Director of Administration
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