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All 13 Smyrna hotels

Extended Stay America - Atlanta - Cumberland Mall

2.5 of 5
3103 Sports Avenue, Smyrna, GA 30080 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - Atlanta - Cumberland Mall
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66%
Ranked #3 of 13 hotels in Smyrna
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29 reviews from our community

    Trip type
Traveller rating
    11
    5
    3
    5
    5
Date Rating
1 review
1 of 5 stars Reviewed 10 June 2013

Dirty rooms. Dead roaches in kitchen light. Dirty stained carpets and bedding. Would never stay again or recommend to anyone.I have stayed in this hotel chain before and have never had such a poor experience.

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North Palm Beach
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

I stayed here for the first time in early June, 2013, for 2 nights and was very happy I made the choice to stay here. The front desk staff (Tim, Linda) were very friendly and helpful. The room was very clean. The bedding was comfortable. Both nights were very quiet. This is a nice location near the mall and restaurants.

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Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
10 June 2013

Stephen - I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the staff and your room. I am also glad to hear that you liked our location and proximity to the mall as well as other restaurants in the area. Once more, thank you for posting your... More

Clitheroe
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 June 2013

Friendly and helpful staff. Good, clean room.Close to shopping mall and bus route into Atlanta. Only negative is lack of swimming pool, although we were able to use the pool at their nearby hotel. We did not know there was no pool as we had booked through Hotwire and they don't provide sufficient information. We would never use Hotwire again... More

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Manager_11525, Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
4 June 2013

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and your room. If there is any additional information you would like to discuss, please do not hesitate to contact the hotel directly. The staff and I would like to thank you... More

San José, San Jose, Costa Rica
1 review
4 of 5 stars Reviewed 19 May 2013

I really like the hotel, the room has everything you might need for a long stay. The only thing is the cable, it doesn't have many channels to watch. Be sure to ask for a non-smoking unit if you don't smoke, they will assign you a smoking unit for granted. It is a shame they don't have a fitness center... More

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Hamden, Connecticut
Top Contributor
53 reviews 53 reviews
52 hotel reviews
Reviews in 31 cities Reviews in 31 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 19 April 2013

Check in was a breeze. Staff was great! I was here for one night for a conference. Room was on the second floor and plenty of parking. Large room was clean. Large bathroom with plenty of hot water. Check out was great and Shirley was very pleasant! Grounds were quiet and clean. Very close to the mall and galleria.

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Manager_11525, General Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
23 April 2013

Thank you for your positive review of our property. I am glad to read that you were pleased with your room, the friendly service our staff provided to you (especially Shirley!) and the amount of parking our location offers. It is also great to hear that you enjoyed the location and surrounding area. Thank you for choosing Extended Stay Hotels.... More

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 22 February 2013

Ms. Shirley has been very kind and helpful. Any minor issues that needed fixing were taken care of ASAP!!! There needed to be more people like her working the hotel chains. The way that she manages the staff is perfect. She presents a great example to all employees so the guest receive the best quality service during their stay. I... More

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Manager-AAL, Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
25 February 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 12 February 2013

My Fiance booked a room here at the Extended Stay America-Cumberland and the stay was great!! The staff's hospitality was awesome!! They made our stay that much more comfortable. The property is clean and automatically gives you a cozy feel. I recommend this hotel to anyone. Especially if you are just in town on business for a week or so.... More

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Manager-AAL, Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
13 February 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Matthews, Missouri, United States
1 review
5 of 5 stars Reviewed 24 January 2013

I had a great experience and look forward to the next time I return to Atlanta. I will use this property (Extended Stay America - Atlanta - Cumberland Mall 3103 Sports Avenue, Smyrna, GA 30080) I stay several times a year and different parts of the country. This has been a good experience for me

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Manager-AAL, Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
28 January 2013

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Birmingham, Alabama
1 review
5 of 5 stars Reviewed 23 January 2013

The Extended Stay Hotel in Cumberland has been my business home for over 18 months now and I would like to say "thank you" to the staff and hotel management for making my time away from home comfortable, safe, clean and affordable. With the varying schedule I have the Extended Stay makes more sense than an apartment or townhome. The... More

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Manager-AAL, Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
25 January 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 17 January 2013

This location as a home away from whenever I travel to Atlanta area this is the only place that I have in mind to stay its convenient to get around everything is accessible to the mall to different dining choices and you receive heart warming service during my stay.

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Manager-AAL, Manager at Extended Stay America - Atlanta - Cumberland Mall, responded to this review
21 January 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

 
 
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Additional Information about Extended Stay America - Atlanta - Cumberland Mall

Also Known As:
Homestead Studio Suites Atlanta/Cumberland Hotel Smyrna
Homestead Studio Suites Atlanta/Cumberland Hotel
Homestead Smyrna
Homestead Suites Smyrna
Homestead Studio Suites Smyrna
Smyrna Homestead Suites
Smyrna Homestead
Address: 3103 Sports Avenue, Smyrna, GA 30080 (Formerly Homestead Studio Suites)
Region: United States > Georgia > Smyrna
Amenities:
Business Centre Free Parking Pets Allowed Wheelchair access
Hotel Style:
#3 Family Hotels in Smyrna
Price range (per night): S$78 - 97
Hotel Class:2.5 star (2.5*)
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