Great hotel for a quick stay in Atlanta. The room was clean and well maintained. The area was relatively safe and there are numerous restaurants close by. Staff was very friendly and made sure our stay went as expected. Good economy no-frills hotel.
Thank you for your review! As a chain, the Red Roof Inn has won the top economy hotel chain with overall satisfaction for the past two years (Market Metrix), something we are extremely proud of. We strive to make our guests as comfortable as possible by helping them with the little things. I will be sure to share your feedback...
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Booked a handicapped smoking smoking with pet. Clerk called to see if we needed anything. Yes ashtrays, then I needed a phone book, None on premises. Needed another pillow, locked up /clerk doesn't have key.
Ok so how about a coffeepot?. Your Room can't have one! Why? Don't know. Toilet has been clogged for hours now. Still no plunger. Checked...
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Thank you for taking the time to post your comments about your stay at our property here in the Smyrna, GA. I noticed that you encountered some issues that we truly apologize for and appreciate you bringing to our attention, so we can ensure that future guests do not encounter these items. I left a voicemail message for you, because...
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I,
Have used this property for business (10years or so) and the primary reason that I continue to go back is Forrest who runs front desk during the day & Corey who handles the 3rd shift. They go out of their way to make sure I have what I need, even calling me at 11:30 pm to make sure that...
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Thank you for choosing the Red Roof Inn Atlanta North for all your business needs. We are very pleased to hear that you enjoy your accommodations and that our staff had made you feel welcome during your visits to the Atlanta. Corey and Forrest are outstanding employees and a great asset to our organization. We thank you for sharing; this...
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Shalonda at the front desk checked me in and instantly made me feel welcomed. She had a better attitude and customer service than some of the 4 star hotel staff I have encountered. The next day I went to the office and was warmly greeted by Forrest who worked the front desk and was as equally friendly and professional as...
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It is great to receive such complimentary comments about our inn and staff members. Shalonda and Forrest, along with the rest of the Red Roof Inn team, are outstanding Guest Services Representatives. We appreciate and value all of our guests and how we make them feel when they are with us. Making guests feel "Confident, Significant and Delighted" is our...
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I needed a decent well priced (cheap) hotel for a last minute overnight trip. When I began searching, I was afraid of what I might find in this price range...but I was pleasantly surprised when I came upon this hotel. I read reviews, good and bad, and I decided that since no one said it had bed bugs, I would...
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Thank you for choosing to stay with us at the Red Roof Inn~Atlanta North and for writing a review online for others to read. I am pleased to hear you like the Inn and find us to be clean, cozy and convenient. I appreciate the kind words about our staff. They always strive to enhance the quality of the Inn....
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I could not have asked for a more relaxing, CLEAN, AFFORDABLE, QUINT, ESSENTIAL & SERENE Place to rest my head. I will truly ONLY use Red Roof Inn in the future. Ask for Mr. Forrest or Ms. Venessa and Chris all were super super great and if you stay longer they will do all in their power to offer a...
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Thank you for allowing the Red Roof Inn ~ Atlanta North to accomodate you during your travels. I appreciate you mentioning the great staff. Forrest and Chris are a great part of our team and your positive comments go a long way in letting our staff know their hard work and dedication is appreciated by our guests. Once again thank...
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I'm always pleased with Red Roof Inn because of their excellent value for the price. The only issue I had with this location was the electric heating system. It works, but it has design limitations...it takes a few hours to actually heat the room. So on a cold night, if you have the opportunity when making a reservation, ask them...
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Thank you so much for choosing Red Roof Inn ~ Atlanta North as your place to stay during your visit to the Atlanta area. It sounds as though you had a wonderful experience with us and that is exactly what we pride ourselves on, our friendly and attentive staff. I did notice that you encountered an issue with the heating...
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My wife booked this hotel because of the value. Never having stayed at a Red Roof Inn, I was expecting old and smelly. We got a very friendly welcome at check in and a nice clean room. When we were looking for a local place to eat, we got suggestions and directions from the registration person. Even though our rate...
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Thank you for choosing and sharing your experience with the Red Roof Inn ~ Atlanta North! I am pleased to hear that we provided you with clean and comfortable accommodations. Our economy brand is a good value especially for the location. We find pleasure in giving our guest the same value and service as other brand hotels do without charging...
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I have stayed at this location for many years. There is very little turnover and I'm not surprised. The entire staff greets their guests like long-lost friends. Walter, Forrest and Vanessa, the general manager, are all very pleasant and professional. Their rates are very competitive and the rooms are always clean and smell pleasant.
Thank you for choosing the Red Roof Inn Atlanta North during your recent visit to Atlanta. I am very glad to see you enjoyed your stay. We strive to be a leader in the hospitality industry. Forrest and Walter will be delighted to hear you mentioned them by name and complimented them on their service. We do our best to...
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I have been staying at this particular red roof since 2006. I like that the same people still work there. I stayed one night to pick up some stuff from storage. Walter provided me with outstanding customer service. I requested extra towels and he was kind enough to come to my room and drop them off. The microwave wasn't working...
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We thank you for choosing the Red Roof Inn for your recent visit. I will most certainly share your kind remarks noted in your review with Walter and Forrest. I firmly believe that it is the associates that make the difference, which is proven by your remarks. I only hope that our service will encourage you to think of the...
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