I opted to upgrade to the tower for a higher level room and mountain view. The front desk kindly suggested it and it was a great suggestion. I can only speak for the tower rooms when saying that the room amenities and furnishings were on par with 3.5 star hotels I have stayed in (Hyatt in Louisville, KY came to... More

This is a great hotel with a great staff. The review by CV titled :Characters Sports Bar" describes something that is unlike anything I have experienced. The regular bartender, Jason, is great. He runs a tight ship. My experience has been quick service with moderate wait times from the kitchen. Food is mediocre, as one expects from a hotel. I'm... More

I stayed at the Red Lion 4/10 through 4/14. I was also at Characters Bar on Friday evening, 4/12/13, playing pool. I saw CV and her husband behaving poorly and treating the staff with disrespect - I honestly expected more from people who frequent a hotel like Red Lion. Had I known that Joe Dirt's parents would be there then... More

The worst service to match the worst food I have ever had in Boise. We went to Characters last night for dinner and drinks. The cocktail waitress would make eye contact, then turn her head as though we were not there. Apparently it was not her section. The bar-tender had to come out from behind the bar to wait on... More

I'm not sure what happened to the previous reviewer but we had a very pleasant say at the Red Lion. We usually stay at the Hampton Inn in Boise but we were travelling with our dog so we decided to give the Red Lion a shot (I'd had a horrible experience there a long time ago and had avoided it... More

Came to a conference and they had check in issues not having room ready at 3PM, they system went down and couldn't assign rooms. got to room and no internet. Frustrating when you are working away from the office. Staff was really goo at trying to handle the issues so kudos to them.

We have stayed here before and loved it. The problem with this stay was that we had our children. The rooms that have enough beds are way to small to have kids in. I went to the front desk to ask for a crib and the women working that night was extremely rude. When I did finally get the playpen... More

Spent two nights here, almost no complaints. Front desk staff - Friendly, helpful. Rooms - Clean, refreshed (it is an older hotel), quiet, very comfortable. Food - Surprisingly good, and service was excellent. I spent a weekend here for recreation and a little business. Gotta say, I was impressed. I've stayed in several hotels in Boise, this one stands out.... More

We are on a road trip so generally spending one night in most places so are criteria are clean, comfortable bed and good location. This filled all of that. Welcoming check in and very spacious room. A bit of a walk to restaurants for some people but we don't mind that. We used the gym which was adequate and had... More