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BEST WESTERN PLUS CottonTree Inn, Pocatello Reviews

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BEST WESTERN PLUS CottonTree Inn

3.5 of 5
1415 Bench Road, Pocatello, ID 83201-2444
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BEST WESTERN PLUS CottonTree Inn
30 traveller photos
Ranked #3 of 13 hotels in Pocatello
4.0 of 5 stars 138 Reviews
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138 reviews from our community

    Trip type
Traveller rating
    41
    52
    29
    11
    5
Date Rating
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Good stay , average breakfast”
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

Stayed here for just one night. Rooms nice , clean and comfy . Thin walls as could hear the man next door snort , cough and brush his teeth the next morning - not ideal . Still nice place to stay . Was really looking foward to lovely free breakfast after a long drive the night before and late arrival... More

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pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
22 May 2013

Thank you for your comments concerning your stay at the Best western Plus CottonTree Inn. I appreciate your taking the time to write a review about your stay. I am disappointed we failed to give you the fine accommodations and service we strive for will all our guests. I have investigated your comments about the breakfast and will take steps... More

Coeur d'Alene, ID
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Quality, Clean, Comfortable, Dog-friendly”
5 of 5 stars Reviewed 16 May 2013

Staff were friendly. Rooms were very comfortable and clean. Special area that is dog-friendly. Parking is close and easy. Good restaurants nearby. Close to free-way. We will definitely return and stay again.

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See 4 more reviews by 4havnfun for Pocatello
pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
16 May 2013

Thank you for your kind words about your stay here at the Best Western Plus CottonTree Inn. I do appreciate that you took the time out of your busy schedule to write the review. I am passing on your comments being as it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and... More

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Truck parking in Pocatello!”
4 of 5 stars Reviewed 15 May 2013 via mobile

I had to stay in Pocatello but needed big rig parking. This is one of two places you can get your rig off the street, and the lower parking lot is far enough away from the building that you can warm up your rig without bothering other guests, provided no open windows. I did notice another reviewer complain about truck... More

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pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
16 May 2013

Thank you for taking the time to write a review following your visit to Best Western Plus CottonTree Inn. We are very proud of the parking that we can offer to our guests including trucks, campers, RV’s and regular cars. We do appreciate your kind comments about the hotel. We appreciate your patronage and are looking forward to see you... More

Hamilton, Montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Small rooms; loud diesel trucks”
2 of 5 stars Reviewed 13 May 2013

This hotel was disappointing compared to the Cottontree Best Westerns in Idaho Falls and Provo, Utah. The room with two queen beds was small. The air conditioner was right up against the bed on the outside wall. Consequently, we opened our window for fresh air. We were awakened at dawn by numerous diesel vehicles in the parking lot warming up... More

Was this review helpful? Yes 1

Review collected in partnership with Best Western

pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
14 May 2013

Thank you for your comments concerning your stay. I appreciate that you took the time to write and hope that you will accept my apologies for any inconvenience you experienced while you were here at the Best Western Plus CottonTree Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our... More

Brigham City, Utah
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Mothers Day”
5 of 5 stars Reviewed 12 May 2013

I booked 6 rooms for Mothers Day weekend and they have gave me a wonderful price on the rooms. The service was excellent and the continental breakfast was the best I have ever had. Check out was later than most hotels and gave my family time to enjoy the pool in the morning. Great place to stay for the value.

Was this review helpful? Yes 1
pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
14 May 2013

I would like to thank you for taking the time to write a review of your satisfaction with our hotel and the service during your stay. It is always gratifying to know that our performance was effective and appreciated. We did enjoy having your group during Mother's Day weekend and hope that you will come and visit us again. We... More

SALT LAKE CITY
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Good Nights Stay!”
4 of 5 stars Reviewed 10 May 2013

Great hotel off of I-15 in Pocatello. The front desk staff was VERY friendly, the WiFi worked better than I am used to, and the breakfast was fresh and enjoyable in the morning. My room was quiet and the bed was very comfortable. I would definitely stay at this location again. I only gave it 4/5 stars as my room... More

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See 2 more reviews by RockyMtnCouple for Pocatello
pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
14 May 2013

Thank you for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Pocatello. We look... More

Gig Harbor, Washington, United States
2 reviews
“Not quite 'Plus'”
4 of 5 stars Reviewed 1 May 2013

Nice property, GREAT front desk & breakfast staff, but room amenities not consistent with other BW Plus properties. Otherwise, enjoy staying here when visiting family in Pocatello although wish they would upgrade the OJ served at breakfast - tastes canned. Will stay here again.

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Review collected in partnership with Best Western

pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
14 May 2013

Thank you for your comments concerning your stay at the Best western Plus CottonTree Inn. I really appreciate your taking the time to write the review of your stay. Thank you for the suggestion about the OJ. I am passing on your comments. We appreciate your patronage and hope you will stay with us the next time you are in... More

Woods Cross, Utah, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Uncomfortable beds, thin walls”
3 of 5 stars Reviewed 29 April 2013

It was a slightly disappointing stay. Our bed sank in the middle and was way too soft. Then we had a sick, crying baby in the room next door. I felt bad for his poor parents because he sounded so miserable, BUT I shouldn't have had to hear that much---very thin walls. One of the best parts of the stay... More

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pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
29 April 2013

Thank you for your review concerning your stay at the Best Western Plus CottonTree Inn. I appreciate you taking the time to write the review and hope you will accept my apologies for any inconvenience you experienced. I am glad that you did get to enjoy the discount at Applebee’s while you stayed at our hotel. We appreciate your patronage... More

Reno, Nevada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“GOOD DECENT CLEAN ROOM”
4 of 5 stars Reviewed 27 April 2013

With our frequent travels throughout the West, we have had occasion to stay here three times in recent months. it is pet-friendly, so that is first consideration for staying here. Front desk staff is always fun and friendly. The rooms are reasonably updated. I do find their beds to be a bit on the extra firm side. The rooms are... More

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pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
29 April 2013

Thank you for taking the time to write your review on your last visit to the Best Western Plus CottonTree Inn. We appreciate your kind remarks about your most recent stay and that it was a better experience for you. It is nice to hear that you did enjoy yourself in our lounge. We do pride ourselves on the lounge... More

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Disapointed In Best Western”
3 of 5 stars Reviewed 24 April 2013

This is a great looking hotel. The night we were there they were very busy with several sports teams staying the weekend. The check in was fast and friendly. The staff were very good at their jobs. The breakfast the next morning was very good as well. Now for the down side. I assumed that most hotels today have fridges... More

Was this review helpful? Yes
pocatellosales, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review
29 April 2013

Thank you for your review concerning your stay at the Best Western Plus CottonTree Inn. I do appreciate you taking the time and hope you will accept my apologies for any inconvenience you experienced. I am disappointed we failed to give you the fine accommodations and consideration we strive for. Please know that there are future plans to get fridges... More

 
 
BEST WESTERN PLUS CottonTree Inn
BEST WESTERN PLUS CottonTree Inn
4.0 of 5 stars 138 reviews
Enter dates 1 night 2 nights
 
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Additional Information about BEST WESTERN PLUS CottonTree Inn

Also Known As:
Best Western Plus Cottontree Hotel
Best Western Plus Cottontree Hotel Pocatello
Best Western Pocatello
Best Western Cottontree Hotel
Pocatello Best Western
Address: 1415 Bench Road, Pocatello, ID 83201-2444
Phone Number:
Region: United States > Idaho > Pocatello
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Pocatello
Price range (per night): S$103 - 140
Hotel Class:3.5 star (3.5*)
Reservation Options:
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BEST WESTERN PLUS CottonTree Inn
1415 Bench Road
Pocatello, ID 83201-2444
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