I travel to Carbondale often and stay around this area because its close to the campus. I have stayed at several hotels in area and nothing wrong with them but this Best western is just right for the price. Recently renovated, friendly staff and clean rooms. I stayed her for a week and never had a problem. Wifi worked great!... More

I briefly stayed at this hotel with my family a couple of weeks ago, and we found it to be comfortable, reasonably priced, and came with all the amenities we were looking for. We found the staff to be professional, the rooms were clean, and the swimming pool is definitely a plus! I get it, reviews differ, mostly because people... More

We recently stayed at the Best Western in Carbondale and had a very unpleasant experience. When we pulled the covers down to go to bed one of the beds had dirty sheets. I called the front desk and was told that she was the only person on staff. It was approximately 10:30 pm. She could not leave but her replacement... More

Nice place. It's close to shopping, and several restaurants are within walking distance. Pool area has no Jacuzzi. Its on the far east side of town on the main drag. They gave me the room location I wanted as well.

I stayed here one night for business recently. Opinions differ, but the quality of the bed (mattress) is one of my primary concerns. I found few items to pick at but this was one of them as I found the mattress to be very, very firm and uncomfortable. The breakfast was also fairly meager with juice that seemed watered down.... More

Our family stayed one night. We stayed for the purpose of going hiking at The Little Grand Canyon, and was about 20-30 minutes from the park. My son loved the pool. Service and breakfast was good and the beds were comfortable!

From the outside, it is not all that outstanding, or pretty for that matter. Inside will surprise you. Everything is clean, updated for the most part, but the staff is very friendly. Front desk staff was always asking how the stay was and willing to help. The room was exactly what you'd expect when staying in a hotel, BED, WALLS,... More

Very much enjoyed my stay. Management was very helpful and accepted well my recommendations for improvements. My number 1 requirement of cleanliness was excellent. Access to events very good. Fitness center equipment could use some service but worked for my needs. All needs met and great value.