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All 165 Chicago hotels

Springhill Suites Chicago Downtown / River North

410 North Dearborn Street, Chicago, IL 60654
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Springhill Suites Chicago Downtown / River North
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Ranked #58 of 165 hotels in Chicago
GreenLeadersBronze level
Most recent review
4 of 5 stars Reviewed 18 June 2013
PittsburghPam Pittsburgh, Pennsylvania
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404 reviews from our community

Traveller rating
    194
    152
    41
    10
    7
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Families
140
 
Couples
68
 
Solo
30
 
Business
110
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Pittsburgh, Pennsylvania
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

You really can't go wrong with the Springhill Suites - I like them because they give you space to spread out and I like the microwave and fridge. Room was clean, relatively quiet and the breakfast was out before 630 am which was good, since I had to be on a shuttle bus by 630! Staff were reasonably friendly. Odd... More

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See 3 more reviews by PittsburghPam for Chicago
Del Mar, California
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW via mobile

Great location, excellent concept and friendly people allow this limited service place to shine. It is a real sensible place with everything one needs when seeking an urban stay in Chicago. As a frequent Marriott guest, I missed the "upgrades" that I can get in a full-service hotel but I liked it!

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 June 2013

Passing through on business for one night only. Staff, location, comfort and cleanliness all great but if you stay in a room facing the Studio Paris night club next door be prepared for a bass-ful night. If there's a noise ordinance in Chicago they have got to be breaking it. Otherwise, no problems.

Was this review helpful? Yes 2
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
14 June 2013

We apologize for the Paris club noise you experienced. We are working very hard to get that issued resolved with the club managers and owners. Thank you for staying with us and we should have a solution soon to that noise issue. Thank you More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2013

The staff was very friendly and is definitely the anchor to the positive experience at this hotel. The room was decent. While it is bigger than most in the downtown area, there was only seating for two comfortably. The breakfast was good for cereal or a bagel. if your looking for a hot breakfast, I would plan on going out... More

Was this review helpful? Yes 1
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
31 May 2013

Thank you for the review. Hopefully we will see you back at our hotel in the near future. Thank you More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2013

I stayed for 2 nights with a friend who travels to Chicago regularly and stays here every time. The location is very convenient for downtown, just a few minutes from 2 of the CTA train stations, the Loop, and the Magnificent Mile. The hotel was clean and comfortable, and the staff were helpful and courteous. There's an average size pool... More

Was this review helpful? Yes 1
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
24 May 2013

Thank you for the review! We really want all of our guests to be comfortable and we want to fulfill all of our guest's requests. We are glad you stayed with us and had an enjoyable stay even with the slight problems at check in. We look forward to having you back here again soon. Thank you Jon Gustin Assistant... More

Boerne, TX
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

This hotel was incredible for our visit to Chicago. The staff was so friendly - from the front desk clerks, to the housekeeping staff, to the staff serving breakfast. Our room was perfect for a family - two beds in one area and another pull out sofa bed in the living area. The kitchenette was so convenient - small refrigerator... More

Was this review helpful? Yes 2
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
15 May 2013

What a great review! We are so happy you and your family were very comfortable at our hotel. Thank you! More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 9 May 2013 via mobile

I stayed 2 nights checking out May 9th, 2013. Stayed in room 721 which is directly above a nightclub. I could hear the base from the club through my Bose headphones till 2:00 in the morning. I did not complain to mgt as the music was not there on Tuesday night. However, it was overwhelming on Wednesday night. The problem... More

Was this review helpful? Yes
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
15 May 2013

Thank you for the review. I apologize for the noise you experienced from the night club near by. We are in the process of addressing this issue with the owners and managers of that night club. Everyday we are always 110% focused on providing the best service and accomodations for our guests. And it upsets us when an external issue... More

Seattle
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 7 May 2013

Getting good value on a hotel in Chicago can be a challenge. This hotel offers a lot for the money. The location is great, the rooms are good sized for Chicago, and the free breakfast was a step up from most similar offerings. Very clean and comfortable. The only reason it doesn't get an Excellent rating is that I didn't... More

Was this review helpful? Yes 1
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
15 May 2013

Thank you for the review. Hopefully next time you can enjoy everything we have to offer so we can get that excellent review! We are confident you won't be disappointed. Can't wait to have you back in the future. Thank you Jon Gustin Assistant General Manager More

Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Nice property located close to downtown attractions, with nice views of the city. Staff very friendly, rooms are clean and spacious for a downtown hotel. Room service provided by Hub 51 restaurant - excellent!

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Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
15 May 2013

Excellent! What a great review! Glad to hear everything was great! Thank you Jon Gustin Assistant General Manager More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Good, central location for us to stay during a visit to do college campus tours. We normally stay a Marriott, but we were only staying for one night and there was such a significant price difference. We gave Springhill Suites a shot. We were pleasantly surprised! An indoor parking garage is connected via a 2nd floor walkway and was reasonably... More

Was this review helpful? Yes
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
15 May 2013

Thank you for the excellent review. I am sorry the pool size was small for you but hopefully you enjoyed the view from the pool room. Thank you again for the review and we look forward to having you again. Jon Gustin Assistant General Manager More

 
 
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Additional Information about Springhill Suites Chicago Downtown / River North

Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago
Springhill Suites Chicago Downtown / River North Hotel
Springhill Suites Chicago
Springhill Suites Chicago Downtown
Address: 410 North Dearborn Street, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Suites Swimming Pool
Hotel Style:
#11 Best Value Hotels in Chicago
#14 Onsen Hotels in Chicago
#46 Business Hotels in Chicago
#54 Family Hotels in Chicago
Price range (per night): S$257 - 444
Official Description (provided by the hotel):
The Springhill Suites Chicago River North is located just north of the Loop in the city's most spectacular neighborhood to shop, dine, and stay. It is close to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Guest rooms feature a refrigerator, microwave, plush bedding, and complimentary high-speed Internet Access. The property offers complimentary breakfast, indoor pool, whirlpool, and fitness room. Lunch and dinner are available on-site at HUB 51, a contemporary American Restaurant. ... more   less 
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