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Hampton Inn & Suites Chicago - Downtown

3.0 of 5
33 West Illinois St, Chicago, IL 60654
Hotel amenities
Hampton Inn & Suites Chicago - Downtown
Ranked #17 of 167 hotels in Chicago
4.5 of 5 stars 585 Reviews
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585 reviews from our community

What travellers say about this hotel
  • Fire station(33)
  • Very nice(17)
  • Magnificent mile(12)
  • Friendly and helpful(10)
  • Hot tub(10)
  • Free breakfast(10)
  • Valet parking(9)
  • Red line(9)
  • Few blocks(8)
  • Michigan avenue(6)
Traveller rating
    347
    186
    28
    13
    11
Only show reviews for Family (189) | Couples (107) | Business (120)
Date Rating
Buffalo
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2012

Recent group ( 2motor coaches) trip to Chicago and the stay at the Hampton Inn & Suites was a nice experience. First, kudos to Jenna (sales) who was helpful in orchestrating our stay and making sure there were no surprises upon our arrival. If there were any problems, the problems were resolved before we arrived. Second, we were a bit... More

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Timmins
1 review
5 of 5 stars Reviewed 9 April 2012

Just to let you know that on behalf of the Carriere and Lessard family, how well we were treated by your whole front desk staff, during our stay in March 2012. Especially Tracy and Moshtg. Those two friendly people made our stay hassle and stress free. The breakfasts were excellent, and again the staff for breakfast were very polite. The... More

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Orange, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

Hampton Inn and Suites, My 15 year old son and I came to Chicago to see Wrigley Field and a Cubs game. Our plane arrived late and we didn't get to the hotel until after 10:00pm. They were no longer serving room service, but the staff gave me plenty of menus from local restaurants that would deliver. My son and... More

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Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 April 2012
3
people found this review helpful

This is in a good location, not far from the magnificent mile and lots of interesting restaurants nearby. Also very close to the Red Line Grand station. Management friendly reception, clean rooms and windows that can be opened to let some fresh air in. The last is a very important point to me as many hotels have very stale air... More

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Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
10 April 2012

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests. I am glad that you found us a great value with... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2012

Amazing staff (super friendly, saying welcome back every time). The room (king) had a decent size for a very fair price. The complementary breakfast exceeded expetaions as well. Only the fire station close by is a bit annoying (horns).

Was this review helpful? Yes
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
10 April 2012

I just wanted to thank you for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the product and service we give our guests. I am sorry that you encountered outside noise during your... More

Romeoville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

I stayed at this Hampton a few weeks ago and by far was blown away. The suite that we had has 2 double beds and a pull out sofa. Was very clean and comfortable. Between Brandon, Tracee, and Janita, I felt as though I received 5star hotel service. Those 3 are phenomenal. They always welcomed us back when entering the... More

Was this review helpful? Yes
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
8 April 2012

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments about our front desk staff, I will make sure to recognize them all for their hard work. Please come back to visit us at the Hampton Inn &... More

Indianapolis
Top Contributor
50 reviews 50 reviews
Reviews in 26 cities Reviews in 26 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 April 2012

I was pleasantly surprised by the Hampton Inn & Suites. We normally stay on Michigan Avenue at The Omni or Westin. This trip we decided to use hotel points and booked a king suite for 2 nights. The bellman and valet attended were friendly and helpful when we pulled up. Check-in was quick and we were in our room in... More

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See 7 more reviews by aorton for Chicago
Portland, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 April 2012

We spent two nights on a group tour in March and this Hampton Inn exceeded our expectations. Everyone who worked there was exceptionally friendly and helpful...from the door greeters, to the bell desk, to the front desk staff, to the breakfast crew, to the sales staff. Even upper management showed up at the breakfast area to check on things. They... More

Was this review helpful? Yes
Ross Guthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review
8 April 2012

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I am glad that your group had such a great time with us; we do our best to take care of large groups like yours. I am so glad that you enjoyed... More

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 April 2012

I was exteremely impressed with this Hampton Inn in downtown Chicago. Perfect location for tourists or business in the loop. There are so many great restaurants and bars around this hotel and only a short walk to Michigan Ave. I booked the 1 bedroom suite and was completely impressed by the decor, nice and new furnishings, and the spacious rooms.... More

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See 3 more reviews by ToddBu for Chicago
Peachtree City
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

This hotel is in a great area of down town Chicago. Everything is within walking distance, shopping, dining, the "L". You name it, it's close by. Our room was neat, clean and had a great kitchenette. New GE stainless steel refrigerator, and microwave made reheating the awesome leftovers from Maggiano's easy-peasy. Our suite room had a large king-sized bedroom with... More

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See 3 more reviews by susanlst for Chicago

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Additional Information about Hampton Inn & Suites Chicago - Downtown

  • Hampton Inn Chicago
  • Hampton Inn Chicago Downtown
  • Chicago Hampton Inn
Address: 33 West Illinois St, Chicago, IL 60654
Price range (per night):* S$176 - 355

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