We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 167 Chicago hotels »

Omni Chicago Hotel

4.5 of 5
676 North Michigan Ave, Chicago, IL 60611
Hotel amenities
Omni Chicago Hotel
Ranked #34 of 167 hotels in Chicago
4.5 of 5 stars 642 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

642 reviews from our community

What travellers say about this hotel
  • Michigan avenue(19)
  • Select guest(16)
  • Great location(14)
  • Very nice(13)
  • Room service(13)
  • Magnificent mile(9)
  • Friendly and helpful(6)
  • Free internet(6)
  • Few blocks(5)
  • Breakfast buffet(5)
Traveller rating
    345
    211
    47
    20
    19
Only show reviews for Family (152) | Couples (190) | Business (111)
Date Rating
Hamilton
1 review
1 of 5 stars Reviewed 28 May 2012 NEW

This was a suprise! Valet parking, Omni has an off site company to park our car in a unsecure lot after paying them 50.00 a night for parking. My IPad II was stolen out of our vehicle and Omni takes no responsible for the stolen IPad. I asked the manager if he knew that our vehicle was being parked in... More

Was this review helpful? Yes
Marietta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 May 2012 NEW

Fairly decent hotel on Magnificent mile. I believe it's all suite hotel... at least that's what I got the two times I stayed here. Flat screen TV's, comfortable bed and good sized bathroom. Styling is traditional. The location of this hotel is the best part since its so close to shopping and a lot of dining options. I prefer some... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012

This was a surprise. The hotel is located across in a great spot on the "Mag Mile". We spent New Years Day in Downtown Chicago. Nice way to start a new year. (It makes it easy to get to the polar plunge if your interested). This hotel was a great deal. The package offered parking and breakfast. You could not... More

Was this review helpful? Yes
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
25 May 2012

Our parking and breakfast package is a great value and very popular with our guests. We're glad you started off your year with us and we hope you'll come back again soon. More

Menominee, Michigan, United States
1 review
5 of 5 stars Reviewed 21 May 2012

On my first night in Chicago and at the Omni, I broke my foot. Called front desk to see if they had a wheel chair to use to get me to hospital. Not only were they right at my room with one, the head of security called to see if all was okay. They let me use the wheel chair... More

Was this review helpful? Yes
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
25 May 2012

We're so sorry to hear about your foot, but we're glad we were able to make you as comfortable as possible during your stay. We hope you're on your way to a quick recovery. More

Fayetteville, AR
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 19 May 2012

We recently stayed at the Omni Hotel in Chicago. The room was spacious, with a separate bedroom and sitting room. The location on Michigan Avenue was perfect for walking to shopping, restaurants, and sights we wanted to visit. The 476 Lounge was a wonderful spot for our family to relax and talk about our day. The menu offered a variety... More

Was this review helpful? Yes
New York City
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 19 May 2012

I go to Chicago often for business and my company allows us to stay at the Omni or Peninsula, depending on the rate. It is unfair to compare the two (even though they are next to each other) because the Peninsula is a world class hotel. So when I stay at the Omni, it feels second rate. However, I have... More

Was this review helpful? Yes
See 2 more reviews by dsidocrane for Chicago
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
25 May 2012

Thanks for taking the time to write a review of the hotel. We appreciate the comments about the improvements in our customer service and housekeeping. And we will certainly pass along your comments about the electrical outlets and see if we can add more by the bed during our next renovation. More

Steel City , USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

We had a wonderful weekend at a great hotel in Chicago. Very clean and the staff was excellent. We ate at the 676 Resturant and Bar and it was a delight. The location could not have been better...Right in the middle of N.Michigan Ave. and a 10 min walk to the Navy Pier. Dozens of great resturants within blocks....and tons... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 12 May 2012 via mobile

Problems: - our preferred corp rate was more than Ritz Carlton. But the public rate was $70 less. Some "preference" huh? - supposed to be a suite but its really a normal room with a wall put awkwardly in middle - checked in with infant and asked for quiet room. Got a room 1016 next to noisy service and facing... More

Was this review helpful? Yes
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
22 May 2012

We are very sorry for all the issues that occurred during your stay. This does not exemplify our typical level of service nor our room quality as you can see from the number of five and four star reviews we’ve received historically. We regret that we weren’t able to correct the issues and that we lost you as a customer. More

Saugus, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2012 via mobile

This is a very nice hotel but not as nice as it should be for the price. Excellant location for shopping but not for baseball. Booked this hotel thinking it would be more like the one in NYC where they include a full breakfast for free.There were no real issues with the hotel and the staff was very friendly and... More

Was this review helpful? Yes
See 2 more reviews by ppags for Chicago
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
18 May 2012

Although we don't offer free breakfast, we do welcome everyone to join our Select Guest program which comes with free morning beverage service (coffee, juices, etc.) delivered to your door each morning. We have other continental breakfast items that you can add to your order for a nominal fee. More

Springfield, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2012

My family and I spent five nights at the Omni Chicago over Spring Break. The best thing about it is the prime location on Michigan Ave. It was nice enough, but nothing too exquisite. The room that we were in was sufficient for our purposes. However, the "view" was of the tall empty brick building right next door. The biggest... More

Was this review helpful? Yes
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
18 May 2012

Thank you for your review. We take safety issues very seriously at the hotel. We regularly clean the pool and fitness areas, but we ask that if the floor is soaking wet in the pool area please let us know so we can make it safer for all our guests. You said you would be staying somewhere else on your... More

Travellers who viewed Omni Chicago Hotel also viewed

Palomar Chicago, a Kimpton Hotel
4.5 of 5 stars 818 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d1566945?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
James Chicago
4.5 of 5 stars 774 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d609738?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Swissotel Chicago
4 of 5 stars 860 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d114581?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 167 hotels in Chicago, ranked by popularity »

Been to Omni Chicago Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Omni Chicago Hotel

  • Omni Chicago
  • Omni Hotel
  • Chicago Omni
Address: 676 North Michigan Ave, Chicago, IL 60611
Price range (per night):* S$252 - 529

Owners: What's your side of the story?

If you own or manage Omni Chicago Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Omni Chicago Hotel
Show the lowest price for this hotel (from our partners)
Show Prices