Was unexpectedly surprised. Staff were very friendly and did everything to make my stay pleasurable. Room is very spacious and clean. Room was on the 8th floor, nice amount of sunlight in the room. Bathroom is really good, with standing shower, bath tub and even a vanity stool (convenient for the amount of time I spend prepping up). Location is... More

When you pull in you are greated by gary sykes. He starts our stay off just perfect. He remembers our name and is so friendly and welcoming. We could stay at other hotels but we just love gary and the whole staff. Monday night was my wifes birthday and she wanted to eat at ltavern on rush, right across the... More

Couldn't ask for a better vacation. Everything about the hotel was perfect. The location was perfect, the food was great, the hotel staff were nice, helpful and informative, and our room was very clean. Prior to arriving at the hotel I advised them that it was my 15th anniversary and that we wanted to check in hours early because of... More

My experience with this hotel was good. Alex at the front desk checked me in he is awesome!!! We had a room on the 21st floor with a beautiful north view and you could even see part of the lake with the floor to ceiling windows. The room was clean, the bathroom was spacious, and the speaker system in the... More

We have stayed at the Sutton Place for several years and think of it as our "home away from home" when visiting our son in Chicago. The staff is the most welcoming group of people. We feel like royalty each and every time we stay there. It is in a wonderful location with shopping nearby and lots of places to... More

What a pleasant surprise it was to stay at the The Sutton Place Hotel. The rooms were spacious, clean and comfortable. We stayed on the 21st floor and the view was incredible. The staff was helpful and pleasant. No complaints in the 6 days we stayed! The location is very convenient for shopping and restaurants. I would recommend this hotel.

I stay in downtown Chicago once or twice every December because I typically go for my birthday and it usually coincides with travel for work. This trip was for work but since the second day was a Friday and it was my birthday weekend, my husband went with me and we stayed for two nights. I had a corporate rate... More

We flew to Chicago last weekend on a spur of the moment trip and stayed at the Sutton Place Hotel. We travel quite a bit and stayed in places all over the world and I have to say that the Sutton Place is a great place to stay and good value for the price. The location couldn't be beat, in... More

actually this title berates the hampton inn chain. no coffee maker in room tv had interference all the time, making it impossible to view (no tv station listing either, which is frustrating) air cond/heater fan squeeked all the time. too many offers to buy robes, water, umbrellas. give me a break. clean, but rather small for $499 a night. and... More