Quality hotel, very efficient but friendly staff. killer views from upper floors.

I stayed here for 4 nights on a business trip. The Swissotel was flawless. Bellstaff, doorman, and front office staff were very helpful and welcoming. My room on the 16th floor was very clean.The bed was very confortable and everything in the room worked. This hotel offers excellent value. Without a doubt, I will be a return guest.

Our very luxurious room had a terrific view of the chicago river and Navy pier. The staff was wonderful to us. We loved being so close to millenium park and navy pier. Since the hotel parking was quite expensive we parked at 1 of the millenium park garages to save money.

Nice hotel. Not overly large. Good choice when staying in Chicago. But like everything in the City it's pricey.

Stayed for a 5-night vacation. Loved the hotel! Had a wonderful room on the 33rd floor with a water view that also overlooked Millenium Park. The bed was very comfy. The room was very clean & rather large. The amenities were very nice. Nice having a fridge as well as a Keurig with which I could make tea as some... More

Bellman, concierge, front desk, parking attendant - all very welcoming and helpful. Modern yet very comfortable furnishings in good-sized room with view of the river. Great bed with down quilt and huge feather pillows - just like Switzerland. Great service and variety in breakfast buffet - ordered omelets off the menu and didn't have to stand in line waiting for... More

about a $40 cab ride from Midway. Check in was quick and I never saw a large line at the front desk during my stay. Too bad there are few Swissotels, because it is a good brand. Room was comfortable with a mini fridge. Bathrooms have a glass shower stall as well as a bathtub. Good lighting throughout the room.... More

I was traveling with a friend who was there on business when we visited. We were both treated very well during our stay at the Swissotel! Everyone we encountered was very helpful and pleasant. The view of the lake and river were amazing. The room was beautiful. I ate breakfast in their dining room and the food was absolutely great!... More

After a long trip mirrored to "Planes, Trains and Automobiles" this hotel was a welcoming end to a rough day. I booked my trip through a travel wholesaler at an incredibly low price during an icredibly busy weekend and much to my surprise, they gave me a 33rd floor room with a view of Lake Michigan and Millenium Park! The... More