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All 167 Chicago hotels »

Swissotel Chicago

4.0 of 5
323 East Wacker Drive, Chicago, IL 60601
Hotel amenities
Swissotel Chicago
Ranked #51 of 167 hotels in Chicago
4.0 of 5 stars 860 Reviews
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860 reviews from our community

What travellers say about this hotel
  • Navy pier(49)
  • Very nice(23)
  • Room service(18)
  • Great view(18)
  • Fitness center(12)
  • Magnificent mile(11)
  • Hotel staff(10)
  • Short walk(10)
  • Friendly and helpful(10)
  • Breakfast buffet(10)
Traveller rating
    369
    297
    109
    62
    23
Only show reviews for Family (113) | Couples (246) | Business (225)
Date Rating
Lethbridge, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 May 2012 via mobile

My wife and I stayed at the hotel for a week and were very comfortable. The hotel staff were very friendly and responded to all of our requests. The concierge was partucularly helpful in suggesting restaurants, tours and local attractions. The hotel is centrally located and we could walk to most of where we wanted to go. We would definately... More

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Salt Lake City
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2012

Swissotel is a very good hotel for business-meetings with all the amenities. The hotel is always booked with regional or international company events. I found the hotel layout easy to navigate although the "dispatch elevator system" can be annoying at best. Several restaurants within the hotel as well as many within walking distance from the hotel. The Navy pier and... More

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See 3 more reviews by MyZenworks for Chicago
Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
14 May 2012

Dear MyZenworks, Thank you for taking the time to write a review on your recent stay at Swissôtel Chicago. We are delighted to hear that you enjoyed your stay despite the inconvenience with the elevators and the UPS store. We look forward to welcoming you back soon. Kindly, Swissôtel Chicago Management More

San Diego
Top Contributor
64 reviews 64 reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 11 May 2012

This hotel is next door to the building my office is in, which of course makes it extremely convenient, but I would stay here even if I had to walk several blocks. I have stayed a number of times, including once on a Chicago vacation. It is easily walkable to shopping, museum, and dining, and is near central "L" stations.... More

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Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2012

We recently spent a week at the Swiss Hotel, which included utilizing both its hotel room and convention facilities. We had last stayed there 2 years ago. Overall, this is a great hotel in a very good location. We stayed in a king room which had a nice view of the lake. The bed is extremely comfortable and this is... More

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Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
14 May 2012

Dear FrippFan, Thank you for taking the time to write a review on your recent stay at Swissôtel Chicago. We are delighted to hear that you enjoyed your stay and the comfort of the bed. Thank you for choosing Swissôtel Chicago to spend your week with. We look forward to welcoming you back soon! Kindly, Swissôtel Chicago Management More

Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2012

Stayed May 4-6 for a work trip. Booked a classic room with double beds. Decor was modern, beds were comfy, room was very clean and view of the river was great. Room had a mini fridge which was nice. Staff was extremely friendly and helpful. Great location, easy walk to downtown hot spots...Michigan ave, navy pier etc. (Be aware parking... More

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Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2012

We held a regional meeting at the facility. It was very well run, with a staff that centers its attention to the "details". Food quality was very good and the overall funtionality was excellent. The only down side is dealing with finding the hotel and traffic. If you miss the turn on East Wacker, you are going to work a... More

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Southern California
Senior Contributor
26 reviews 26 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 May 2012

I don't think that I can say enough good things about this place. The hotel location was awesome, just south of the Chicago River and right by the Riverwalk. Michigan Ave was a stone's throw away. The elevator system here was pretty cool. You enter your floor number into the control panel and it tells you which elevator to wait... More

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See 3 more reviews by Dohl for Chicago
Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
9 May 2012

Dear Dohl, Thank you for taking the time to write a review on your recent stay at Swissôtel Chicago. We are delighted to hear that you enjoyed your stay and the Keurig! We look forward to welcoming you back soon. Kindly, Swissôtel Chicago Management More

Zanzibar, Tanzania
Senior Contributor
31 reviews 31 reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2012

I stayed in the Swissôtel in Chicago last week and it was a really great stay. We had a room in the floor 40 and therefore a great view of the city and the Chicago River. The breakfast was excellent in the restaurant Geneva. We also were able to eat breakfast in the executive lounge of the hotel, which has... More

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Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
7 May 2012

Dear rom2222, Thank you for choosing Swissôtel Chicago as the place to stay during your recent trip to Chicago. We are delighted to hear that you enjoyed your stay and your breakfasts at Geneva Restaurant and our executive lounge. Thank you for your feedback. We look forward to welcoming you back the next time you visit Chicago. Kindly, Swissôtel Chicago... More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 May 2012

Just came back from Swissotel a couple of weeks ago. Amazing location, literally steps from magnificant mile. Hotel is very nice! nice decor! only downside was that we had a view of the construction right next door. Other then that i would have given it 5 stars!

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Tilghman, Maryland
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 May 2012

This was my first time at this hotel and it was a very fine time, indeed! The rooms were comfortable and large, the amenities were plentiful and of high quality, the views of the lake and the Navy Pier were quite wonderful as was watching all the boat traffic up and down the river. What I really liked a lot... More

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Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
7 May 2012

Dear TilghmanBill, Thank you for choosing Swissôtel Chicago as the place to stay during your recent visit to Chicago. We are delighted to hear that you found our newly renovated lobby to be so friendly. We thank you for your feedback and look forward to welcoming you back soon. Kindly, Swissôtel Chicago Management More

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Additional Information about Swissotel Chicago

  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Chicago Swissotel
Address: 323 East Wacker Drive, Chicago, IL 60601
Price range (per night):* S$249 - 487

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