this hotel is an old apartment building converted to a hotel. everything is small, rooms, elevators, no ice or services. elevator held 2 people with luggage or 4 people without luggage. tv was a 1990 panasonic tube tv with 25 channels of tv. shower head was okay but the water pressure was a trickle. positive for this hotel, location and... More

Well, I stayed in this hotel for 3 nights. The poor experience starts before I arrive. I sent emails to it and asked if I may order something online and ship to the hotel before I arrive but never got any reply. Okay, that was fine. I checked in and was placed in the 3rd floor. The 4-star hotel had... More

Room was clean, bed was comfortable, location was unmatched, price was great. Chicago is an expensive city to get a hotel, and we were very happy here. Across from the Four Seasons hotel, and their cocktails are superb, though very expensive. Would stay here again if I had to go back to Chicago.

Loved it! Got this reservation as a Groupon for a celebration get away, not sure what to expect. Impulse buy. Hey this is an old buiding so there are going to be some cosmetic issues like a lifting of some seams in the bathroom wallpaper, or the worn wooden floor in the lobby or the wonderfully creepy tilted shades on... More

We have booked an overnight stay at The Whitehall Hotel in Chicago. Beside the fact that the location is excellent, the hotel and the room were well kept. The personnel was efficient, polite and very helpful. As it was our first trip to Chicago this hotel and its personnel were good ambassadors for the city. We have enjoyed an excelent... More

Actually purchased Groupon offer for this hotel that wife and I were going to use for Christmas shopping, but plans fell apart. This weekend, my sister met us. Hotel is very nice and clean! 2 minutes from Michigan, 5 from Watertower. Great location, very easy to get around from there. Staff very friendly, and offered help with dinner reservations and... More

Please don't listen to the overly critical reviews(and pictures) that complain about the Whitehall's worn edges(they are a bit:) ...If you want a faceless big box hotel head to another place. I'm not sure you can beat the value and location here. The staff was very courteous and helpful - no snobbery at all. Our room was great - requested... More

As a frequent traveler I was a bit skeptical of trying something new but planning a group of 10 stay with multiple rooms was absolutely wonderful at the Whitehall hotel. The big things that made this outstanding choice for our group - excellent location - very helpful sales staff that patiently worked to make our stay exceptional and finally great... More

First the goods: Beautiful, beautiful room! We stayed on the fourteenth floor in a corner room and it was wonderful. We had wonderful views of the city, there was a great table and chairs right by a window where our kids colored & the beds were unbelievably comfortable. The only thing negative thing I have to say about the room... More