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BEST WESTERN PLUS River North Chicago Downtown Hotel

3.0 of 5
125 West Ohio Street, Chicago, IL 60654
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BEST WESTERN PLUS River North Chicago Downtown Hotel
Ranked #56 of 167 hotels in Chicago
4.0 of 5 stars 388 Reviews
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388 reviews from our community

What travellers say about this hotel
  • FREE parking(39)
  • Great location(12)
  • Friendly and helpful(8)
  • Navy pier(8)
  • Hard rock cafe(8)
  • Magnificent mile(6)
  • King bed(5)
  • King size bed(5)
  • Gino East(4)
  • Indoor pool(4)
Traveller rating
    121
    163
    58
    30
    16
Only show reviews for Family (149) | Couples (102) | Business (34)
Date Rating
Farmington Hills, Michigan, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW
2
people found this review helpful

From the moment I pulled into the parking lot until the moment we left this was a completely enjoyable experience. The valet was courteous and efficient. The front desk staff was extremely friendly and polite. The concierge (Wallace) was informative and very helpful. The management team leader (I believe her name was Michelle) was wonderful!!! I can't say enough about... More

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See 2 more reviews by Darel P for Chicago
Charleston, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 May 2012 NEW via mobile
1
person found this review helpful

Very helpful front desk at check in. Rooms were comfortable and served us well. Air conditioner was noisy at times, but manageable for us. Location to our purposes excellent as easy access off I-90 on Ohio Street exit to hotel and everything in easy walking distance.

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Chilton, Wisconsin
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

The hotel is in a great location with easy access to many attractions. Staff are very courteous and helpful. Rooms are comfortable. Food is good. They offer free parking. The sky deck pool offers very nice views. It is our favorite hotel in Chicago.

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See 7 more reviews by beepm for Chicago
Phoenix, Arizona, United States
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 May 2012

We found this when looking for a relatively hotel in or near the Downtown Chicago area. The price was quite good for the area it was in. The hotel was within walking distance to the Navy Pier, Michigan Avenue and the river. We arrived early and were exhausted, and asked for the first room available. though they were sold out... More

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See 2 more reviews by Andrew B for Chicago
Mililani
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012

If you are staying downtown with a car then you will appreciate the value of not paying for parking. Although the attendants are not the most personable we received our car promptly. The property is on the older side but it looks like it was renovated not too long ago. The upgraded suites are really large and we enjoyed "spreading... More

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See 3 more reviews by Glen H for Chicago
Sioux Falls, South Dakota
1 review
1 of 5 stars Reviewed 22 May 2012

Terrible experience. Their parking garage attendant hit our vehicle wrecking our trip. After the accident the hotel and mangement never offered to help us or provide any assistance and 2 months later that hotel has none nothing to resolve the issue, they will not even return phone calls. Be very careful parking as they do not care how they treat... More

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cedar springs, mi
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 21 May 2012

Stayed here with my mom, my son and his friend. The price was over hundred dollars and I had bigger rooms on a cruise ship. It was very difficult to navigate the parking area and we found some of the cement from the ceiling on top of the car. The hallways were very small. The breakfast was okay and it... More

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Milwaukee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

I have stayed here for business downtown Chicago and I have stayed here with a family of 5. The hotel is one block from The Hard Rock Cafe, The Rainforest Cafe, The Rock & Roll McDonalds, Portillos, a Walgreens and it is a brisk 10 minute walk to the Hancock tower. There are many places to eat and shop within... More

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Berlin, Germany
Top Contributor
53 reviews 53 reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 16 May 2012

After a long search on trip advisor I came across this motel, and was happy that I booked it. The rooms were comfortable, clean and well equipped. Parking was free which was a big plus for us, especially as most hotels charge around 30$ per day. The hotel is a nice area within walking distance to the Navy Pier and... More

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Green Bay, Wisconsin
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

A large group of friends stayed here for a recent long weekend in the windy city. It was a perfect choice. We chose the suites and it worked out perfectly for us. "Free parking" was what attracted us in the first place but we were thoroughly pleased with our entire experience. The front desk staff was always smiling and helpful... More

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See 3 more reviews by susiem0619 for Chicago
River North Hotel, Guest Relations Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
16 May 2012

Thank you for staying with us and sharing your comments on TripAdvisor. We strive to be downtown Chicago's best lodging value. Our location and free parking are some of our great amenities but most popular is our amazing staff. We will be sure to tell them you’re feedback. We hope to see you soon! More

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Additional Information about BEST WESTERN PLUS River North Chicago Downtown Hotel

  • Best Western Chicago
  • Chicago Best Western
Address: 125 West Ohio Street, Chicago, IL 60654
Price range (per night):* S$207 - 606

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BEST WESTERN PLUS River North Chicago Downtown Hotel
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