I guess I should not have expected a big room in downtown Chicago (specially since I go there so often), but the rooms in this hotel are really tiny!! If you just want to crash for the night and not really worry about comfort, this would b a fairly economical place. Free Internet and breakfast (good option for Chicago!) Location... More

stayed here for a night when me a few buds were going to a cubs game. the hotel is in a good location for nightlife and eating. check in was fast and the device was good as well. the hotel rome are on the small side cause this is an older property but this is the nicest holiday inn express... More

I chose the Hotel Cass for my first viist to Chicago (and as a solo traveller). The staff was great, the room was clean and functional (more than functional; it was very modern, clean and cool! The window even opened for fresh air!). The location was amazingly convenient: I looked out my window and found my favorite store: Trader Joe's.... More

We arrived in Chicago to stay for a long weekend. We picked this location because it was close to everything. The room for so small we barely had enough room to turn around in. The bed was so hard that my husband and myself both had bad aches from it. The elevators were the slowest we have ever experienced. Speaking... More

As a single traveler coming to Chicago to visit family, I didn't want to pay exorbitant prices to stay at one of the downtown hotels. Thankfully, I found Hotel Cass (Holiday Inn Express). From the moment I booked my reservation until check-out, the staff was friendly, professional, and totally unpretentious. My room, although quite small (be aware of that before... More

The property has been renovated and is in great shape. The rooms and bathrooms are small but are adequate with flat panel televisions and comfortable beds. Besides the great location, the other thing that really stood out at this hotel was the staff. I'm not usually one that cares about friendliness but these guys were top notch - everyone from... More

The original Hotel Cass is in one heckuva location, north of the river, a minute stroll to Mag Mile, surrounded by good restaurants. The remodel has been done very well by HIX, although you will notice the smallness of the rooms, room doors, and elevators. Our room contained: one comfortable Q bed with an oversized material-covered headboard, soft and firm... More

Yes, the rooms are small, however, the location was great. It's in between Michigan Avenue and State Street, two of the major shopping streets. The breakfast was your average free breakfast. Cereal, bagels, old omeletts, coffee, juice, etc. I did encounter a few problems: 1. The redheaded girl at the front desk was snobby and did not treat me well.... More

Hotel was great, staff was friendly, and the free breakfast was wonderful. My group came in with the national restaurant show, and had a great experience. Rooms were small, but we managed. Wonderful location, since it was our first time to the area, this hotel was located in a prime location! We will be back next year for the show!... More