I have visited this hotel location many times but had to write about the attentiveness, dedication to customer service and friendliness that front desk staff Mallory Krugman provided upon my last visit. I appreciate good customer service and I must call it out when I see it.

Full Time Business Traveler: theWit is a superb hotel on many fronts. However, depending on the type of traveler you are, there are considerations to make before choosing this mostly superb hotel. The hotel is 27 floors and is an attractive building with a stylish design around the first floor. It is a very stylish lobby, good elevator service (it... More

The Wit is well kept, well run, and has some great facilities - especially on the rooftop. Great place to stay on business, or to conduct business meetings. Also, since I was leaving right at rush hour, I walked the two blocks to the Blue Line station. I was at the airport and through security before my colleagues who took... More

I spent a Saturday at theWit. The staff is very courteous, and very helpful. Our room was nice (very clean). I will say that the acoustics are horrible--we were on the 20th floor, and I was awakened no less than five times by police cars/firetrucks blazing by. I could understand that on one of the lower floors, but on an... More

We had a blast at our recent stay at TheWit. Such a cool, fun hotel and you couldn't ask for a better location. Just a couple of blocks from Millennium Park and Michigan Avenue. We especially loved the staff at State & Lake - just a great group of folks. Our room was very comfortable with great views. Bathroom was... More

From the minute we walked in the door, Suze Oostendorp had everything in order prior to check in and we couldn't have been happier. Upon check in we were given warm cookies from Sam, he was hilarious and welcoming. We were given a room on the 26th floor that had a great view. The room was spacious and provided the... More

Second time staying at the WIT in Chicago. Good location right next to an L station. Easy walk to south end of Michigan Avenue for shopping and dining... Pub in lobby is good. ROOF, the rooftop bar scene was very slow on a Friday evening which was totally different than from last time we were there two years prior. Poor... More

I stayed here last fall with a group of friends, so am a little late with this review. We loved the hotel, it was modern and nice. The room was very clean, as was the bathroom, which was very important to us. The staff was always friendly and we loved being walking distance to several popular attractions. The rooftop was... More

The Loop trains are right outside the hotel, as well as the RED line is next door to the hotel as well, very convenient for traveling the city. Hotel is in a very safe area and right next door to the Chicago theater. Door Staff was very welcoming each and every time we would come and go. Check In staff... More