Checked in for 8 nights, came in from a 15 hour flight and were a little disoriented. We went left at the sign for concierge so thought we were in the wrong place. Walked round the corner, found the restaurant and lounge but no check in so walked back to concierge, stood for a moment and walked back round the... More

We loved the beauty of the Aqua and the friendliness of the restaurant. Sorry to be negative, but we were completely skipped one day by housekeeping, and it was discouraging at night to return to rumpled beds, used coffee service, and full wastebaskets. We mentioned this to two front desk people who both said "you must have had a do... More

I had a two night business stay to attend a conference. The rooms are quite fun with sparkly tile floors and aqua blue carpet. The rooms are small but well appointed. The bathroom however did not have a tub. The shower and toilet area are open concept with a glass door that slides to cover only one of the two... More

I stayed in the hotel for two nights and I wish I could have moved in! I loved my hotel room, a corner on the sixth floor with a wrap around balcony overlooking the pool and zen garden and views to Millenium Park as well as Lake Michigan. My room was large with modern furnishings and a lovely bathroom. The... More

Although this stylish hotel has very pleasant rooms and is in an excellent location for all the attractions of Chicago our stay was spoiled by poor housekeeping. On 2 of the 4 full days we stayed our room was not serviced until after 5pm; on one of these days the maid attended only after we had phoned for service. Although... More

This is a top class hotel, ideally located in the North Loop near Milennium Park. Very handy for the Blue Line 40 minutes from O'Hare - $5 and then a 5 minute walk (or $4 cab ride) from Washington Station and 7 minutes from lake on the Red line.. I was there on business and it was great. Free WiFi,... More

Stayed here recently on a business trip, very close to my office. Nice lobby area and pool deck. Room had a great park view from the 11th floor. Lighting in the room could be better, but otherwise it was a good size room and nice bathroom. Free espresso in the Lobby if you're an early riser, and I found it... More

We stayed in this hotel in Chicago for a week and it was one of my best hotel experiences, ever ! Big, beautiful rooms ( I had one in the 16th floor with great view over Lake Michigan), very comfortable beds and a big, beautiful bathroom. The staff was serviceminded and the lobby area, restaurant and bar were nice .... More

Recently stayed at this hotel and considered it to be a great location as it is close to the Magnificent Mile shopping street and State Street which is also good for shopping. The hotel is close to The 'El' and you can get around the city quickly in all directions from here. Millennium Park is a block away and the... More