This hotel caters to clients who like I visualized attention that is beyond good customer service. They reached over board to make sure we had what we needed and suggested things we did not know we could have. Beautiful decor, larger than average rooms, elegant furnishings in good to new conditions. Sheets and bedding top in its class comparable to... More

This might not be the newest, swankiest hotel in Chicago, but you cannot beat the Peninsula service. From the doorman to the servers in the restaurant, concierge, room service staff, and housekeeping, the service just shines here. The location of the hotel is perfect for shopping and restaurants. We had afternoon tea at the Lobby, which was just divine. The... More

This hotel is stunning, and worth every penny for a luxury getaway. It is expensive, but you get your moneys worth. We have stayed here on special occasions 3 times. The view cannot be topped, the beds are so comfortable, the rooms are impeccable and the service, over the top. The spa is fabulous, I highly recommend a massage. We... More

Great hotel. Very good service. Large rooms. Excellent Amenities. Great location.

This hotel is as close to perfect as you can get for a business traveler. I was met at the curb for pre check in and taken right to the room. The hotel is immaculate, the lobby is spacious and bright. The concierge staff is excellent and very helpful. The room was filled with amenities and very functional. All of... More

The Peninsula is a fabulous hotel. I have stayed here many times in the past but it has been several years since my last stay (for convenience only). I had read some reviews stating that rooms were tired and in need of a redo. My room was not this way. It was perfect and did not feel dated at all.... More

Tremendous service, great location & worth every $$$

The Peninsula is an excellent choice when visiting Chicago. Great location for walking up and down Michigan Ave. Close to great restaurants on Rush and an easy walk to the river for any kind of boat cruise. I loved the tv's in the both the bedroom and bathroom. I also loved the 2 dressing areas in the bathroom. The best... More

I recently stayed here for a week and wished that it was two. It was my second visit to the Peninsula Chicago. The service was excellent throughout. The concierge desk was always staffed with two people who mailed packages for me and gave me advice; the lobby staff remembered my name as did the front desk; housekeeping showed up within... More