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Sofitel Chicago Water Tower

4.5 of 5
20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
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Sofitel Chicago Water Tower
Ranked #14 of 164 hotels in Chicago
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1,541 reviews from our community

Traveller rating
    1,076
    364
    67
    19
    15
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Families
191
 
Couples
608
 
Solo
140
 
Business
344
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Peoria, Illinois
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Located just far enough off the northern end of Michigan Avenue to feel a bit of classic calm, this thoroughly modern, architecturally interesting and well-appointed hotel rates highly. Angles abound to create interior and exterior interest. Rooms are well-appointed and comfortable. Decor is a distinct combination of cosmopolitan and modern colors. Lavish floral arrangements pleasantly freshen the lobby. Staff is... More

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See 4 more reviews by WARSAWRUN for Chicago
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

My go to hotel in Chicago, the Sofitel provides it all, except a pool. Great staff,super comfortable beds, location,location, location. My only peeve on this trip was paying the most ever for a room (yes there was a convention in town), but having to wait for my room till the designated 3PM check in time.

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Review collected in partnership with Accorhotels.com

Cleveland, Ohio, USA
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Wonderful stay at the Sofitel Gold Coast. On top of the fantastic location, just far enough away from the noise and bustle of Michigan Avenue and Rush Street to walk to. Wonderful lobby, super fast elavators, great indoor and patio bar, and on-site restaurant Cafe des Architectes is superb. Cleaning staff is very professional and efficient. If the City of... More

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Review collected in partnership with Accorhotels.com

London, United Kingdom
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Stayed for one evening on business trip. Excellent location, good facility with nice atmosphere and good rooms. Concierge is very good also. Excellent value for money from an upper end business point of view.

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Review collected in partnership with Accorhotels.com

Verona, Italy
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Great location, from the hotel you can go walking to shops,restaurants and museums. Comfy rooms with all amenities, free wi-fi access, ipod station, safe, Lanvin Toiletries and bathrobe from italian brand "Frette". Very high standard of quality. Staff really helpful and nice. "Cafe des arichitectes" for Breakfast or lunch: very good food and service. "La Bar": very good choice of... More

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Top Contributor
101 reviews 101 reviews
13 hotel reviews
Reviews in 42 cities Reviews in 42 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I stayed at this property on business travel and was very happy with my experience. Excellent room service, front desk service, location, and all staff. The room was wonderful and the bathroom was fabulous. I was on a higher floor so I did not hear any city noise. I have nothing negative to say. I would be very happy to... More

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See 4 more reviews by virginiagamer for Chicago
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Water Tower, responded to this review
17 May 2013

Dear virginiagamer, Thank you very much for writing a review of your stay at Sofitel Chicago. We are thrilled to know that you loved your stay and that you were able to take advantage of a quiet room on a high floor. Above all, we are pleased that you would like to come back! We look forward to having the... More

Tel Aviv, Tel Aviv, Israel
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 15 May 2013

The rooms are big and comfortobale, the bar is very nice with excellent service, concierge is absolutely excellent and very knowledgable. The hotel is near the magnificent mile and in walking distance of many attractions

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See 3 more reviews by Henry E for Chicago
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Water Tower, responded to this review
17 May 2013

Dear Henry E, Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your stay with us and that you found our Concierge service to be so knowledgeable. Thank you for complimenting our hotel and our excellent location. We look forward to... More

Ann Arbor, Michigan, USA
1 review
3 of 5 stars Reviewed 15 May 2013

Last fall we stayed at the Sofitel in Washington. We found the room and restaurant to be superior to the Sofitel in Chicago. The service at both hotels was very good. The room in Chicago was small and the restaurants menu was limited and over priced.

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Review collected in partnership with Accorhotels.com

Nicolas_Pesty_GM, General Manager at Sofitel Chicago Water Tower, responded to this review
17 May 2013

Dear jws742, Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Water Tower. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are looking forward to... More

Plymouth, Michigan, USA
1 review
4 of 5 stars Reviewed 15 May 2013

This really is an excellent hotel! It is clean, perfect location, easy to access, close to attractions. The curb service and bellmen are awesome - definitely made us feel welcome and cared for. The bed, however, was exceptionally soft. I didn't sleep well and had a sore back the next morning. Thankfully, shower is wonderful, bathroom was spotless. Service at... More

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Review collected in partnership with Accorhotels.com

Nicolas_Pesty_GM, General Manager at Sofitel Chicago Water Tower, responded to this review
17 May 2013

Dear JustOccasional, Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay and found our location to be ideal. I am sorry to find out that your found the service to be slow in our Cafe during your stay;... More

Alabama
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 14 May 2013

My first time at the Sofitel. I took my son and a friend for a Bulls game. The hotel is fantastic. Great, attentive staff. Very nice rooms. And the location is perfect. 3 blocks from Water Tower Place and 4 blocks from the Rush Street bars. Highly recommended.

Was this review helpful? Yes
See 2 more reviews by USShredder for Chicago
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Water Tower, responded to this review
17 May 2013

Dear USShredder, Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your stay with us and that you found our staff to be so pleasant and attentive. We hope that you will present us with the opportunity to welcome you back... More

 
 
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Additional Information about Sofitel Chicago Water Tower

Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Chicago Water Hotel
Sofitel Chicago
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotels in Chicago
#13 Luxury Hotels in Chicago
#14 Family Hotels in Chicago
#15 Romantic Hotels in Chicago
Price range (per night): S$266 - 654
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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