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Crowne Plaza Chicago - The Metro

3.5 of 5
733 West Madison Street, Chicago, IL 60661
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Crowne Plaza Chicago - The Metro
Ranked #83 of 167 hotels in Chicago
4.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Union station(5)
  • Fitness center(3)
  • Greek Town(3)
  • Grocery store(3)
  • Priority Club(3)
Traveller rating
    106
    86
    35
    15
    22
Only show reviews for Family (27) | Couples (63) | Business (96)
Date Rating
London, England
Top Contributor
67 reviews 67 reviews
Reviews in 41 cities Reviews in 41 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

I stayed here for 1 night and it suited my needs. The weather is mild and it's a 15 minute or so walk to S.Wacker, add a further 15 minutes or so to the Magnificent Mile. Large bedroom, very comfortable bed. A good sized bathroom and I had complimentary internet - which was a good speed. Check in was swift... More

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Calgary, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 May 2012

Good sized room with a balcony. Standard room with nice desk space if you need to do work. Had trouble with the revolving door in the lobby (no kidding, but it stopped three different times that we tried to go through; even without luggage). Also had problems with our room door opening with the key card. Did not appreciate the... More

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See 4 more reviews by BrewTravels for Chicago
Cypress, Texas, USA
1 review
5 of 5 stars Reviewed 21 May 2012

I stayed at this hotel on 5/17/2012. They were very accomodating and helpful and the room couldnt have been nicer! There is a great grocery store across the street and several restaurants within walking distance. Definitely a neighborhood feel!

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Jacksonville, FL
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012

Haven't yet stayed in a Crowne Plaze that was less than 4 stars.... The Metro rated 5 stars for us. We only stayed one night and it was our first time there, but we were treated like "old friends" who were back for a week or two. Everyone, from desk clerks to maid service, was professional, efficient, helpful, and pleasant.... More

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See 3 more reviews by mtoast50 for Chicago
Reading, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

As a Priority Club card member, I always choose to stay in the IHG branded hotel. Once I come to Chicago for a conference, I stayed in this Crowne Plaza hotel. In general, a very good hotel! Friendly staff with excellent communication skills, easy access to downtown Chicago as well as the O’Hare airport (blue lines), walking distance to Willis... More

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Moline, Illinois, USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 11 May 2012 via mobile

We stayed here when we recently went to see the Sox vs Tigers. This hotel is exactly what we were looking for. Not too pricey, not in the heart of downtown, but a stone's throw away. It also has smoking rooms, which is a big reason why we chose this hotel. They allowed us to leave our bags with security... More

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Colorado
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

Stayed here one night for business in May 2012. First, the location seems to be great, Close to downtown but not right smack in it. Just a couple blocks from great Greek Town eateries. Parking: Valet parking is $36 for the small lot right in front of the hotel. A look out the window indicates several other cheaper parking options... More

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See 3 more reviews by skyedobb for Chicago
Toronto, Canada
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 10 May 2012

So yes, this place is in greektown, with great greek restaurants very closely located. I was in town for business, so I spent very little time in my room, other than sleep, which was disappointing, the beds are terrible! Also, the wifi is very spotty! However, the hotel is clean, right off the highway, and very closely located to McCormick... More

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1 review
5 of 5 stars Reviewed 8 May 2012 via mobile

The rooms are very modern with amazing shower heads and faucets, great balcony, and comfortable beds. The Dine restaurant and bar had the most amazing service, with smiling bartender, waitresses, and hostesses. The management is top notch, stepping in to help out when things get busy, down to knowing my first name before meeting him!

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Indianapolis, Indiana
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 May 2012

Stayed a week for business (4/30 to 5/4), as it was within 2 blocks of the office. Check in Sunday night was slow, but both gentlemen were clearly busy, so understandable. the outside of the hotel looks old, but the the lobby is nicely updated. The rooms are big, updated and clean. Each has a balcony which provided a chance... More

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Additional Information about Crowne Plaza Chicago - The Metro

  • Crowne Plaza Chicago
  • Chicago Crowne Plaza
  • Crowne Plaza Chicago Metro
Address: 733 West Madison Street, Chicago, IL 60661
Price range (per night):* S$233 - 449

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Crowne Plaza Chicago - The Metro
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