We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 167 Chicago hotels »

Crowne Plaza Chicago - The Metro

3.5 of 5
733 West Madison Street, Chicago, IL 60661
Hotel amenities
Special offer
Save on Hotel Packages!
Crowne Plaza Chicago - The Metro
Ranked #83 of 167 hotels in Chicago
4.0 of 5 stars 264 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

264 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Union station(5)
  • Fitness center(3)
  • Greek Town(3)
  • Grocery store(3)
  • Priority Club(3)
Traveller rating
    106
    86
    35
    15
    22
Only show reviews for Family (27) | Couples (63) | Business (96)
Date Rating
1 review
5 of 5 stars Reviewed 3 May 2012 via mobile

Had dinner at the Dine restaurant at the Crown Plaza and the food was amazing.. The hostess Bree was very hospitable and the manager of the Dine John McMahon was very hospitable making sure we had everything we needed and made sure our dinner was superb The atmosphere at the Dine is very relaxed where you can enjoy your meal... More

Was this review helpful? Yes
Seatte
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 May 2012

I stayed one night for a business trip. I was given a room that faced the freeway. It felt like I was actually over the freeway and it was quite noisy. I changed to a room across the hall that faced a busy city street. It was still noisy, but better. However, I could clearly hear my neighbor in the... More

Was this review helpful? Yes
Milwaukee, WI
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 May 2012 via mobile

The hotel itself was great. Clean, nice decor and the staff was superb. Despite literally being next to the freeway the hotel was still quiet. The only complaint I have is that the hotel is a long way from the heart of downtown where most of the action in Chicago takes place. The closest L station was about a ten... More

Was this review helpful? Yes
See 2 more reviews by M11Stephen for Chicago
Oklahoma CIty
Top Contributor
61 reviews 61 reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

In Chicago for seminar and this was the host hotel. Right off highway and $36.00 cab ride for O'Hara. Check in was smooth and hotel appears to be an older building that has been nicely renovated. Staff was very friendly and helpful. There are doormen and valets and ample staff. My room was on the 16 floor and was next... More

Was this review helpful? Yes
See 5 more reviews by okcJohn for Chicago
Chicago
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 29 April 2012

it's a nice hotel. a little old with some updates ... just don't look at the details. The ony thing that drove me nuts were the pillows. they were square?! didn't like that at all!

Was this review helpful? Yes
Haywards Heath, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

Check-in was very efficient. We were given a room on the 8th floor which was very clean, especially the bathroom which looked like it was newly decorated and had a good shower. The room was well equipped with a safe, coffee-maker, iron, ironing board and hair-dryer. There were two double beds in our room which were very comfortable with plenty... More

Was this review helpful? Yes
See 3 more reviews by Gwyndolen for Chicago
Ontario
Top Contributor
179 reviews 179 reviews
Reviews in 68 cities Reviews in 68 cities
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

This Crowne Plaza was a delight to stay a night. The beds were very comfortable, the pillows were nice and the room was spacious and clean. The front desk staff was efficient and friendly. The biggest advantage to this Crowne Plaza is its location. A five minute bus ride downtown, or a two minute drive to downtown makes it attractive.... More

Was this review helpful? Yes
See 9 more reviews by tdsuperstar for Chicago
Chicago, IL
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

We got this hotel on a group-on deal! It was a steal. The hotel is a high quality 4 star (Im a hotel snob so this worked out for me very well!) with comfortable beds and spacious rooms. We had a room on the top floor with a view of Greektown off the balcony and a view of the city... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 April 2012

This hotel is exactly what we expected according to the reviews we read. Being Club Members we received all of the "perks" including an instant room upgrade. We got an amazing quiet room on the top floor. Even though the room faced South you could go out on the balcony and look to the East for a nice view of... More

Was this review helpful? Yes
See 2 more reviews by holsv2 for Chicago
Akron, OH
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 April 2012

I spent two nights at the Crowne Plaza, the location is great many restaurants and clubs within walking distance. The bed was very comfortable and they had the warmest blanket ever. As with most urban hotels you can hear traffic all night and with the room being next to the elevator we could hear some elevator noise. The staff was... More

Was this review helpful? Yes
See 4 more reviews by liljimmyB for Chicago

Travellers who viewed Crowne Plaza Chicago - The Metro also viewed

Crowne Plaza Chicago Magnificent Mile
4 of 5 stars 361 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d1052716?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn & Suites Chicago - Downtown
4.5 of 5 stars 585 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d111486?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn Majestic Chicago
4.5 of 5 stars 473 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d619615?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 167 hotels in Chicago, ranked by popularity »

Been to Crowne Plaza Chicago - The Metro? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza Chicago - The Metro

  • Crowne Plaza Chicago
  • Chicago Crowne Plaza
  • Crowne Plaza Chicago Metro
Address: 733 West Madison Street, Chicago, IL 60661
Price range (per night):* S$233 - 449

Owners: What's your side of the story?

If you own or manage Crowne Plaza Chicago - The Metro, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza Chicago - The Metro
Show the lowest price for this hotel (from our partners)
Show Prices