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Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5
165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
Ranked #22 of 167 hotels in Chicago
4.5 of 5 stars 309 Reviews
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309 reviews from our community

What travellers say about this hotel
  • Michigan avenue(7)
  • Great location(6)
  • Would definitely stay(6)
  • Very clean(4)
  • Few blocks(4)
  • Garrett popcorn(3)
  • Navy pier(3)
  • Comfortable bed(3)
Traveller rating
    165
    110
    27
    2
    5
Only show reviews for Family (77) | Couples (63) | Business (72)
Date Rating
Greenville, South Carolina
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 February 2012
3
people found this review helpful

This was the second time I stayed at this location and again it did not let me down. The price was reasonable and the location can't be beat. You are in the heart of the downtown area with tons to do. I will definitely stay here again when I'm back in town.

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See 2 more reviews by OnTheRoad4040 for Chicago
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
27 February 2012

Thank you for the compliments about our hotel! We do our best to offer competitive pricing for downtown Chicago. We look forward to hosting your next stay and thank you for being a loyal guest! More

Bloomington, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 February 2012
2
people found this review helpful

I can't say enough good things about the hotel staff. The front desk was outstanding as were the doormen. These people made you feel like dignitaries. I wish I could have tipped more generously. Our room was clean and comfortable. The hotel was very secure in regard to safety and it was also located close to many restaurants and shopping.... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
27 February 2012

Thank you for your wonderful comments! I will pass along your comments to the staff supervisors. As a team, we do our best to exceed guest expectations and it truly is a team effort. We are glad you were able to enjoy our downtown location! We look forward to accommodating your stay in the future. More

Tempe, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

We held a week long training seminar at this hotel and it was perfect. The food was better than expected and the staff was very attentive. Many of our attendees said they wanted to come back for the food alone. We are definitely holding another week long training here again.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
21 February 2012

Thank you for all of the detailed and nice comments about our hotel! We are glad that you enjoyed our location - we are within walking distance of so many places and it doesn't hurt that we have had such a warm winter! The comfort of our guests is always a top priority for our team and we will take... More

Midwest
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

My daughter and I were in Chicago for one night and really wanted to make the best of it. We couldn't have picked a better location. This hotel was right around the corner from Michigan Avenue. The shopping was great and the restaurant selection was plentiful. We were able to walk everywhere we wanted to go. The room was comfortable,... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
29 February 2012

Thank you for all of the detailed and nice comments about our hotel! We are glad that you enjoyed our location - we are within walking distance of so many places and it doesn't hurt that we have had such a warm winter! The comfort of our guests is always a top priority for our team and we will take... More

Hopkins, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

We spent one night here for a mid-winter get away. There were 7 in our party altogether (including 2 senior citizens and 3 kids), and we had booked 2 rooms. Upon arrival, they informed us they had upgraded us to 2 separate adjoining rooms which gave us 4 rooms for the 7 of us but still charged us for the... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
21 February 2012

Thank you for the compliments about our hotel! When the desk saw the amount of guests in your party and the fact that we had upgraded rooms available, we were able to upgrade your rooms, which I am happy your guests enjoyed. I'm glad you were able to enjoy some genuine deep dish Chicago-style pizza while you were here! We... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 February 2012
2
people found this review helpful

We spent one night here for a mid-winter get-a-way. We were amazed by the level of service. Staff was very friendly. We especially want to thank Neil for his excellent advice to see the musical Million Dollar Quarter with half-price tickets. His recommendation to eat at the Weber Grill was perfect for what we wanted that night. The hotel was... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
21 February 2012

Thank you for the lovely comments about our team! I will definitely pass those along to Neil's manager. I'm glad you enjoyed Viand, our restaurant as well. We look forward to your next stay in Chicago! More

racine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

We had over 150 room nights with our group there in late January, 2012 and it was great. It marked the fourth event we've had at the Courtyard and they've been awesome. Would highly recommend them, especially if you are in town for a tradeshow. But, I've stayed there non-work as well and the treatment was the same.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
21 February 2012

Thank you so much for the wonderful recommendation Ray! We are always delighted to accommodate your group! I am very glad that you have also received the same treatment when staying at our hotel for other trips as well. Thank you again for your business and we look forward to working together in the future! More

Des Plaines, Illinois
2 reviews
5 of 5 stars Reviewed 3 February 2012

My sister and I frequently stay here for a few days' "escape." I live in the suburbs and she lives downstate, so we meet here to shop, talk, eat, maybe drink a little, and laugh a lot. The location is perfect. We can walk Michigan Ave. north and south to great shops and excellent restaurants. On our last visit, Neil,... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
7 February 2012

Thank you so much for the glowing review! We are glad you and your sister have enjoyed your stays with us. We love our location as it is so easy to shop, talk, eat, or drink a little - in or around our hotel! We strive to exceed our guest expectations, especially when it comes to overall service. Thank you... More

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

I recently spent six days in Chicago for business/pleasure mix. The hotel service was fantastic! The onsite restaurant has a good menu, reasonably priced, with a breakfast buffet. Workout room was nice, never crowded, and I felt secure during my stay. The room blocked most of the noise, as I slept really well. There is a hospital three blocks away,... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012

Thank you for the wonderful compliments about our hotel! I am so glad our service exceeded your expectations, especially our follow up time. Viand, our restaurant on site, is a great deal for downtown Chicago, basically on Michigan Ave. We look forward to hosting your next stay in downtown Chicago! More

Bristol, England
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 30 January 2012

I stayed here for three nights for a series of business meetings. I found the hotel to be excellent in every department. I highly recommend it for business meetings, as the facilities and service was fantastic. The bedrooms were also spacious and very comfortable. Reception staff were attentive, and the location of the hotel was superb. I would definitely use... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012

Thank you for the great compliments about our hotel! We love our location - both our guests and team members! I really appreciate that you noticed the size of the guestroom, we have one of the largest square footage standard guestrooms in the downtown area. Please let us know in the Sales department if we can accommodate your next business... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

  • Courtyard Chicago Downtown
  • Courtyard Chicago
  • Chicago Courtyard
  • Chicago Marriott
Address: 165 East Ontario Street, Chicago, IL 60611
Price range (per night):* S$253 - 446

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Courtyard Chicago Downtown/Magnificent Mile
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