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Hard Rock Hotel Chicago

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
Ranked #38 of 164 hotels in Chicago
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1,131 reviews from our community

Traveller rating
    540
    337
    145
    68
    41
See reviews for
Families
133
 
Couples
362
 
Solo
93
 
Business
253
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leigh-on Sea, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

Stayed here for 4 nights. Excellent location for all the sights....we walked everywhere! It was my husbands 50th birthday so I had requested a room if possible with a view, we were on the Tina Turner floor which was either 13th or 14th in a corner room so had good panoramic view compared to what I would imagine others had.... More

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La Salle, Michigan, United States
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

Checking my car in with the Valet was very easy and efficient. The lady who handled my room check-in spoke way too quickly, and I missed a lot of what she said. I booked a Select King City View room, and was disappointed with how small it was. My husband was enamored with the Picks program, which was very easy... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2013

Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback with us! We're very pleased to hear that you enjoyed a very easy and efficient check-in process, both with our valet and front desk teams. We're particularly excited to hear that your husband was able to take advantage of our complimentary... More

Dartford
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

We stayed here for two nights, with our 18 month old son, while visiting Chicago & there were definite highs but too many lows considering the price! On arrival we were upgraded to a Studio suite on 28th floor which had a fantastic view of the city. Although we had requested a crib on booking, we had to ask for... More

Was this review helpful? Yes 1
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2013

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such incredibly valuable feedback on your family's most recent stay with us. While we're thrilled to hear that our staff delivered highly personalized attention and you received an upgrade to a studio suite with fantastic city views, we only wish we had left... More

Puerto Vallarta, Mexico
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

The hotel is in a great location and convenient to everything. We could walk to most shopping and restaurants. The room was fine, not large by any means however clean and comfortable. Hot water was not abundant if trying later in the morning and the curtains were a little tired. Attentive staff and no real complaints, nice spot.

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See 2 more reviews by GP C for Chicago
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2013

Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such positive feedback on your most recent stay with us! Overall, it sounds like you had an enjoyable guest experience and we're very happy to hear that our central downtown location and clean and comfortable rooms were to your liking. We hope you will... More

Bucharest
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I went there for my annual business trip to Chicago and the main reason I chose it was the location, right next to the Hyatt where I had to go for a conference. But besides the location (also good for visiting since it's right at the beginning of the Magnificent Mile and next to The loop) the hotel is quite... More

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See 2 more reviews by Razvan007 for Chicago
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2013

Thanks so much for taking the time to share such wonderful feedback on your most recent business trip at Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed our central location in downtown Chicago, clean and comfortable guest room overlooking the river and the musically-inspired atmosphere of our property. We look forward to welcoming you back the next... More

Wisconsin
Top Contributor
51 reviews 51 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Stayed at the Hard Rock just one night but I wish I could have stayed a week. The hotel is located perfectly on Chicago's Michigan Avenue. It is in a historic building and has, of course, tons of rock memorabilia. Nice reception from the bellman at the door and a great check in experience with a nice smile and offers... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
21 May 2013

WOW! First and foremost, thank you so much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding and thorough feedback with us. We aim to deliver authentic experiences that rock to our guests and overall it sounds like we accomplished that objective! We're thrilled to hear that you enjoyed your platinum deluxe king room... More

1 review
1 of 5 stars Reviewed 19 May 2013 NEW via mobile

My boyfriend and I went for a romantic weekend to Chicago. He chose the Hard Rock Hotel because he has stayed in this hotel in other cities. Our first room was a suite. Within the first half hour we realized the banging of the elevator was so loud we would never make it through the night. We didnt. We immediately... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
21 May 2013

First and foremost, thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share this feedback with us; we only wish you and your boyfriend had experienced a more positive stay. Please accept our sincerest apologies for the noise and shower disturbances you encountered; we take your comments very seriously and can certainly empathize... More

Mendrisio, Switzerland
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

309.-- USD for a room, no breakfast included, no free wi-fi! 48,-- USD for the valet parking for 1(!) night I love HRC but if restaurants have good prices, I cannot say the same for this hotel... too much expensive! really

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
21 May 2013

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share this feedback with us. As a note of disclosure, we do offer free breakfast and WiFi packages for guests who book reservations with us directly through our website and our parking fees are price-competitive with other neighboring hotels in the heart of downtown... More

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

The hotel is really a beautiful architectural wonder. You won't often get to see the inside of one of America's early skyscrapers. Personally, I am pretty tired of the cheesy memorabilia thing. KISS platform shoes - who cares?! I do like the energy and the attention to current Rock n Roll relevance. Nice work by the staff, and I really... More

Was this review helpful? Yes
See 10 more reviews by SwissMr for Chicago
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
21 May 2013

Thanks so much for taking the time to share your feedback on your most recent stay with Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed our beautiful historic home in the Carbide and Carbon Building and the energy of our musically-inspired atmosphere. It's also great to hear that our staff delivered such personalized attention; we aim to... More

Nottingham, England
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 17 May 2013

I stayed at this hotel for one night which was booked through a website. While it is located in one of the most beautiful buildings in Chicago and very central, it was not for me. The room was big and light and also clean, and the toiletries smelled lovely. If you like rock memorabilia this is certainly an interesting place... More

Was this review helpful? Yes
See 3 more reviews by Northernlassie for Chicago
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
21 May 2013

First and foremost, thank you so much for choosing Hard Rock Hotel Chicago and for taking the time to share your feedback with us. While we're thrilled to hear you were impressed with our historic home in the Carbide and Carbon Building and enjoyed our central Michigan Avenue location, we do sincerely apologize that our musically-inspired, modern property was not... More

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Additional Information about Hard Rock Hotel Chicago

Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#24 Luxury Hotels in Chicago
#34 Business Hotels in Chicago
#36 Family Hotels in Chicago
Price range (per night): S$228 - 497
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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