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Hard Rock Hotel Chicago

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Hard Rock Hotel Chicago
Professional photos
242 traveller photos
Ranked #40 of 167 hotels in Chicago
4.5 of 5 stars 803 Reviews
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803 reviews from our community

What travellers say about this hotel
  • “Great location” (19)
  • “Michigan avenue” (14)
  • “Very nice” (13)
  • “China Grill” (13)
  • “Magnificent mile” (12)
  • “Room service” (8)
  • “Millenium park” (8)
  • “Friendly and helpful” (7)
  • “Navy pier” (6)
  • “Would definitely stay” (5)
Traveller rating
    365
    246
    103
    56
    33
Only show reviews for Family (80) | Couples (247) | Business (166)
Date Rating
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Another awesome stay”
5 of 5 stars Reviewed 28 May 2012 NEW

Came up for a concert, stayed one night and wish I would of stayed two. Staff always nice and helpfull. Had a blast in the bar!! Close to everything

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Lovely room, great location”
4 of 5 stars Reviewed 23 May 2012

This was a great hotel! Good value (around $200 per night for a king room), great location, and great amenities. ROOMS *We lucked out with a corner suite, so it was huge. Nicely decorated - very modern and funky *HUGE bed. Super comfy! Awesome pillow. *Unfortunately our room was also right next to the ice machine outside...which was hell noisy... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2012

Thank you so much for taking the time to share your feedback with us! It looks like you had a great experience at our hotel, and we are thrilled that you enjoyed staying in one of our spacious Platinum King rooms! It sounds like you were very comfortable and liked all of the amenities available at our centrally located property,... More

Plymouth, Michigan
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“The Coolest Hotel People In Town”
5 of 5 stars Reviewed 21 May 2012

I was a bit apprehensive when my travel agent recommended the Hard Rock hotel in Chicago. Maybe it was because I have been to many Hard Rock Cafe's and my first thought was heavy metal music pumping into the hallways all night long. I am writing this review from my desk in my very quiet and extremely comfortable Hard Rock... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2012

We are so flattered that you consider us to be the coolest hotel staff in Chicago! We are really excited to see that you had such outstanding experiences with our front desk staff, including our amazing concierge and bell services teams. They rock! It is fantastic to know that you were extremely comfortable and enjoyed a quiet room, and we... More

england
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Lovely modern hotel”
5 of 5 stars Reviewed 19 May 2012

Check in was very quick Staff were friendly The room was a good size and very clean Coffee making facilities in room would recommend hotel as in a excellent location

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2012

Wow! It is wonderful to see that you had such an awesome experience at our hotel! We are absolutely thrilled to know that the staff provided such friendly, speedy service, and it looks like you were very comfortable in one of the spacious rooms we offer. We really appreciate your review and recommendation, and whether for business or for pleasure... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great stay”
4 of 5 stars Reviewed 19 May 2012

I would recommend this hotel to all. Great quiete rooms, very comfortable beds and soft sheets. Very clean with nice toiletries. Very large flat screen TV and perfect location. The entertainment in the bar in the evening was a great plus. The only comment is that there is no real restaurant so food options are limited. But apart from that... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
24 May 2012

Thank you so much for your great review! It looks like you really enjoyed staying in our clean, quiet hotel located in the heart of Chicago, and we are absolutely thrilled to see that the friendly staff provided outstanding service. We are so happy to know that you were very comfortable in your room and enjoyed our amenities, and we... More

San Juan, Puerto Rico
2 reviews
“Wonderful stay...”
4 of 5 stars Reviewed 17 May 2012

Pleasant stay, excellent location, nice room and lobby, helpful staff. 100% Recommended

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
18 May 2012

We are so happy to see that you had a wonderful experience at our hotel! It looks like you really enjoyed our central location, spacious rooms, musically-inspired atmosphere and helpful staff. We hope you had an awesome time exploring the city, and we really appreciate your review and recommendation. Thank you very much for your feedback! More

Beach Palace Cancun
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Smokers allowed???”
1 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

I am copying the letter that I have sent to the general Manager of the Hard Rock Hotel in chicago, same letter that I had never got an answer from.... You have a magnificent building in an amazing location, but hotels are made of people not of buildings, the lack of service and will to help attitude of your staff... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
18 May 2012

It is very upsetting to hear of your experience, which is unacceptable. We sincerely apologize for the service that you received at our 100% non-smoking hotel. We really appreciate the time you took to provide us with your feedback as we investigate what happened, but we are truly sorry for what you encountered. Although executive management has not been able... More

Normal, Illinois, United States
1 review
“Rocking the Hard Rock!”
5 of 5 stars Reviewed 15 May 2012

Great staff and great experience. Food is a little pricy but this is downtown Chicago ... very comparable. Staff went out of the way to make sure my family had a great time. Will have to stay there again (kids won't let us stay anywhere else now).

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
16 May 2012

Thank you so much for your glowing review! We are beyond excited to see that your kids loved our atmosphere, and it is wonderful to know that the staff was helpful in making sure that your whole family had a fantastic experience. We are glad to see that you enjoyed staying in an upgraded corner room with enhanced city views,... More

Grand Rapids MI
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Third trip and not dissapointed!”
5 of 5 stars Reviewed 14 May 2012

This was our third trip to the Hard Rock Chicago, and we were not disappointed. We typically travel as a couple, but this spring on a whim decided to take our toddlers into the city. We weren't sure if the Hard Rock, known for its music, bar, and rock star atmosphere would be good for kids. We were welcomed with... More

Was this review helpful? Yes
See 5 more reviews by jballtraveler for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
16 May 2012

Wow! We are absolutely thrilled to see that your whole family enjoyed your visit to Chicago and felt right at home at our hotel. It is wonderful to see that our valet staff was particularly helpful in providing outstanding service, and we are so happy to know that you were comfortable in your room. We hope you had a blast... More

Seattle
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Nice room in a great location”
4 of 5 stars Reviewed 13 May 2012

I just spent 3 nights at the Hard Rock Hotel in a king room. We took the train from Chicago O'Hare, which takes about 35 minutes. Get off at the Clark/Lake station and it is a short walk (about 4 blocks). I had never been on the "L" before, so I was a little nervous about taking the train, but... More

Was this review helpful? Yes
See 4 more reviews by c3travel for Chicago
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
14 May 2012

Thank you so much for your review! It looks like you had a great experience at our hotel, and we are so happy to see that you enjoyed staying right in the thick of Chicago. We are glad that you arrived here safely and that you enjoyed staying in a very clean, comfortable room. We hope that you had a... More

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Additional Information about Hard Rock Hotel Chicago

  • Hard Rock Chicago
  • Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Price range (per night):* S$236 - 515

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Hard Rock Hotel Chicago
230 North Michigan Avenue
Chicago, IL 60601
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Badezimmer Zimmer loved the lighting and shower in bathroom nice finishing touches and attention to detail
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