Very clean hotel room with lots of space. It could have been that the hotel was newly renovated, but I loved the decor and the modern feel. The staff was very nice, the bed was comfortable, and the housekeeping crew did an exceptional job of making the room look unused my entire stay, and I'm a clothes hurricane. The location...
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It is awesome to know that you felt like a rock star at our hotel! We are excited to see that you enjoyed staying in a spacious, very clean room, and it looks like our central location was perfect for your business travel needs. We are absolutely thrilled that the staff was so helpful throughout your stay, and we are...
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I was pleased with the facilities, services and staff. The hotel is very convenient to the Summit Business Center and activities in Downtown Chicago. I would stay there again.
Thank you very much for your review! We are so happy to see that you had an excellent experience at our hotel, and we hope that you were able to take time to enjoy the city and explore downtown Chicago from our centrally located property. Whether for business or for pleasure, we hope to welcome you back again soon!
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I have a 3 hotels that I choose from when I make my trips to the best city in the world, Chicago! Out of those three hotels the Hard Rock Hotel Chicago is by far my favorite one. The location can't be beat with it's entrance right on Michigan Ave. It is a quick walk over to the busy shopping...
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Wow! We are beyond flattered by your glowing review! It is wonderful to know that we are your favorite hotel in Chicago, and we are very happy that you continue to choose us when you travel to the Windy City. We are absolutely thrilled to see that our staff has provided such amazing service, and it looks like you have...
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The location is fabulous, and it does have the rock and roll vibe. My friends enjoyed the pool table in the lobby. Our room wasn't overly spacious, but it was adequate and the bath robe is always a nice touch. The walls are thin, but that is true of most hotels these days. The main issue I had was with...
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Thank you very much for your review! It looks like you and your friends enjoyed our fun atmosphere, and we hope you had a blast exploring the city from our central location. The staff typically replaces amenities once they have been fully used, so we sincerely apologize for the inconvenience but appreciate you bringing this to our attention so we...
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We stayed here for the first time this past weekend. The location was fabulous but everything else was quite average. The website talks about their Angels & Kings bar like its a swanky nightclub and it was about the size Of my living room. Nothing special there. The service was all very good until we had a ton of unexPected...
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Thank you so much for sharing your comments and concerns with us! We are glad to see that you loved our central location on Michigan Avenue, but we wish you had enjoyed a more positive experience at our hotel. It does not looks like our bar was your style, but we appreciate your thoughts so we know what areas to...
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My wife and I stayed at this hotel recently and had a great experience. The hotel is updated nicely with the Hard Rock theme and the staff was very friendly. I will definitely stay again when we return to downtown Chicago. Also my hats off to Allison for mailing my cell phone that was forgotton in my room. Thanks again...
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We are beyond excited to see that you and your wife had a great experience at our hotel! It looks like you enjoyed our modern atmosphere, and we are really glad that our staff was very friendly throughout your stay. Allison is amazing, and we are absolutely thrilled that she was so helpful in returning your lost item. We appreciate...
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The front desk staff was very friendly, the room was a clean and a decent size and the bed was very comfortable. My only complaint was the lighting in the room. I was trying to put on make up for a black tie event my husband and I were attending and felt like I could not see what I was...
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Thank you very much for your review! It looks like you enjoyed a great night's sleep and were very comfortable in a larger, clean room, and we appreciate you sharing your thoughts with us so we can improve. We are so glad to see that the front desk staff was very friendly, and we hope that you and your husband...
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Definitely one of the cleanest and nicest places we have stayed in Chicago. Great service, beautiful building and very interesting architecture and little touches here and there. Will definitely be back. Very good proximity to shopping on Michigan Ave. Only a couple blocks to where the real shopping begins. We were in town for a Cubs game and had a...
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It is fantastic to see that we are one of the cleanest and nicest hotels you have stayed at! We are absolutely thrilled that you appreciated the beautiful architecture of our historic building, and it looks like you really loved our central location on Michigan Avenue -- and even better, it sounds like you got a great night's sleep as...
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What a WONDERFUL experience we had this past week at the HRH Chicago! Our room was not quite ready when we got there, so we just played a game of pool in the lobby. Before we even finished, they notified us that they now had a room ready but due to our wait (of only about 15 mins) we had...
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Thank you so much for your glowing review! We are absolutely thrilled that you and your family had such a wonderful experience at our hotel, and we are beyond excited to see that all of our staff members helped you feel so welcome and provided personalized recommendations for your family. It looks like you were really comfortable in your upgraded...
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We will definitely stay at this hotel again. Is great for adults and kids alike. Fast service when needed, speedy check in and check out - we were able to check in. 3 hours early.
Wow! It is absolutely fantastic to see that you had such a great experience at our hotel. We are thrilled that the staff provided such excellent service to you and your family, and it is wonderful to know that you enjoyed our modern atmosphere as well. We appreciate your glowing review, and we hope to welcome you back to the...
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