When we first arrived, this hotel staff was very warm, welcoming, and helpful. The room was completely stocked and very tidy. After we got settled in we received a phone call from the front desk notifying us that there was an indiscretion with Expedia. The hotel quickly rectified the situation in our favor and put our minds at ease, so... More

We were travelling by car so we chose the Carlton rather than parking in the Loop. Our trip in on the EL was about 20 minutes and we got personal recommendations for food and tours nearby and in midtown. The free breakfast was enough to keep us going as we toured. We could have had a ride to the EL... More

Dont waste your time looking. Stay here if you are going to Chicago. A staff which was caring, friendly, and fun. The cost was half of the big time operators, and worth what it cost. The place was clean, comfortable, and with an interested security staff. A safe, secure place to stay. Enjoyed the breakfast (free), and it was next... More

My sister and I stayed for two nights at the Carlton. We loved the personal touches! If you looking for a cheap motel, this the one to consider. The staff is personable and are eager to share their ideas of things to do in Chicago. They will transport you to the train station (which is literally around the corner). The... More

My daughter and I were in Chicago for a business convention. The staff at the Carlton Inn were helpful in providing a public transportation pass at a reasonable cost, printing directions to local attractions we wanted to see, offering advice on restaurants, and providing prompt shuttle service to the airport, train, and restaurants in the area. The front desk staff... More

With the help of the AAA-tourbook and Map we made our choice for the Carlton Inn because of its location. It proved to be a very good choice as we could simply walk to the elevated train station and reach 'The Loop' in about 20/25 minutes. We got excellent advice at the desk about where to go foor food and... More

Clean room in with no unpleasent surprises. Comfortable bed to give us a good nights sleep, Mini frig kept our drinks cold and a microwave heated our morning coffee. We were pleased with our choice when we entered the room. What really set this place apart from other place we stayed at was a staff that exceded any of our... More

I travel for business and this has to be one of the best over all places to say. I stayed here for one week on business and not only found the staff very helpful in every aspect. From places to go ,see, also giving helpful hints about rental cars and some great places to eat. The room was cleaned to... More

I happened into the hotel by accident and was very happy I did. Loved the staff! They were very helpful and full of information about the area. They bent over backwards to offer rides and were very friendly while doing it. I felt like I had known them for years. The room, although a tiny bit dated, was recently remodeled... More