The James Chicago (IL): See 1,111 Hotel Reviews and 312 Photos

Also Known As:: James Chicago Hotel; James Chicago Hotel Chicago; James Hotel Chicago; Chicago James Hotel

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611

Phone Number:

Region: United States > Illinois > Chicago

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

#14 Luxury Hotels in Chicago

#17 Business Hotels in Chicago

#24 Family Hotels in Chicago

#31 Romantic Hotels in Chicago

Price range (per night): S$248 - 531

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler.The James is ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue. In addition to its proximity to numerous dining, shopping and nightlife choices along the world famous Magnificent Mile, The James is within easy walking distance of such celebrated cultural attractions as Millennium Park and The Museum of Contemporary Art.To mark its fifth anniversary as one of Chicago's most celebrated boutique hotels, The James Chicago revealed a refreshed look that includes updated furnishings, new environmentally-thoughtful services and a selection of updated in-room amenities. ... more less

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1,111 reviews from our community

See which rooms travellers prefer - 146 traveller tips

K4Lakers

Woodland Hills, CA

Contributor

11 reviews

11 hotel reviews

Reviews in 10 cities

47 helpful votes

“Can't wait to return some day...”

Reviewed 19 May 2013 NEW

Hello My New Home in Chicago! Modern, boutique-y, sexy. I love The James!! I had called the night before asking if I could check in a day early. No problem (and they honored the rate for my other booked nights even though it was more). When my cab dropped me off a half block away and I was struggling with... More

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Dear K4Lakers, Thank you for taking the time to write such a detailed account of your stay with us at The James Chicago! I am delighted to hear that our amenities such as complimentary WiFi and triple filtered water in your room, along with our delicious In Room Dining menu all attributed to a great experience. I apologize that we... More

SFCupCake

San Francisco, California

Senior Contributor

26 reviews

15 hotel reviews

Reviews in 16 cities

24 helpful votes

“Great service”

Reviewed 18 May 2013 NEW

I stayed here for a business trip and thoroughly enjoyed the extra touches of service provided. I haven't been in a hotel for a long time that fills your ice bucket, leaves free cookies plus sets the mood with lighting and radio for your return in the evening. Enjoyed the bathrobe, too. Bed is comfy, room very clean and I... More

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See 6 more reviews by SFCupCake for Chicago

Dear SFCupCake, Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your wonderful compliments of our amenities such as turndown service and comfortable beds. Most of all, I am glad to hear that our friendly staff made your experience a great one. I apologize for the shortcoming with the television;... More

robbybob1

2 reviews

Reviews in 2 cities

1 helpful vote

“A new standard in luxury!”

Reviewed 17 May 2013 NEW

This was my first trip to Chicago and my girlfriend suggested we stay downtown one night so we could take advantage of the shopping and activities over St. Patrick's Day weekend. We stayed in one of the Loft rooms, and I have to say it was one of the nicest, most comfortable rooms I have ever stayed in. The layout... More

Dear robbyrob1, Thank you for taking the time to write about your experience at The James Chicago. We appreciate and are humbled by your generous compliments of our comfortable loft rooms and that you had a luxurious experience with us. Most of all, I am so glad to hear that your first stay will not be your last and that... More

Tracy C

Olathe, Kansas, United States

1 review

“Fabulous experience”

Reviewed 16 May 2013 NEW

I loved everything about our recent stay at The James!!!!! Every staff person we encountered was fantastic. The room was beautiful and the amenities were great! David Burke's Primehouse inside of The James offers great food as well. LOVED IT!

Dear Tracy C, Thank you for taking the time to share your thoughts about your stay with us at The James Chicago. It is great to hear that you loved many aspects of our hotel, including our amenities and David Burke's Primehouse. Most of all, I am humbled to hear that our incredible staff made your experience fantastic. We appreciate... More

Iseultfitz

Dublin, Ireland

23 reviews

18 hotel reviews

Reviews in 18 cities

48 helpful votes

“Classy Chicago hotel”

We stayed in the James for 3 nights while in Chicago. The room was terrific, great big bed, lovely bar in the room and terrific shower. The staff were very helpful and were happy to point us in the right direction for breakfast, dinner and lunch! We stayed on a room only basis, so we didn't get to sample the... More

Dear lseultfitz, Thank you for taking the time to share about your stay with us at The James Chicago. We are very appreciative of your generous compliments of our gym and convenient downtown location. Most of all, I am delighted to hear that our staff was helpful and that you plan on returning. Thank you again for taking the time... More

speedboat

Melbourne

12 reviews

8 hotel reviews

Reviews in 8 cities

6 helpful votes

“Trendy”

Reviewed 13 May 2013

Stayed at the James in March 2012, a nice trendy hotel, with clean lines, and not too much frou frou. Great location, close to all the action of Michigan Avenue. Nice clean bathroom and rooms. Although the bathroom door was a bit dodgy it didn't detract from the experience.

See 2 more reviews by speedboat for Chicago

Dear speedboat, Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your generous compliments of our decor, clean rooms, and our convenient location. I apologize for the inconvenience with your bathrooom door, but am relieved that it did not affect an overall great experience with us. Thank you again for... More

Cathwig

Northville, Michigan

“Great location and service, but shabby”

Reviewed 11 May 2013

I just stayed at The James Hotel. The service was great, but I found the rooms to be shabby. I was surprised how worn the rooms were based on pictures and reviews. The hotel is supposed to have a clean, sparse, modern look, but the first room I was put in had peeling wallpaper, all the wood surfaces were worn,... More

Dear Cathwig, Thank you for taking the time to write about your recent stay at The James Chicago. After reading your comments, I wanted to reach out in regards to the room issues you mentioned. The conditions you described are not what we expect our guests to experience and I sincerely apologize for any inconvenience. I would welcome the opportunity... More

jw1988

“Central hotel”

Reviewed 9 May 2013 via mobile

Stayed in january 2013. First experience in Chicago. Hotel is small. Rooms are nice with comfortable bed. Friendly staff. We passed through some hotels that would have suited better to us. If you are not fussy this hotel would be perfect.

Dear jw1988, Thank you for taking the time to write about your stay with us at The James Chicago. I am glad that you found our location to be convenient and that our friendly staff made a positive impression. I am disappointed that we were not conducive to your preferences; we always try to uniquely accommodate each guest and assist... More

Lesley W

Toronto, Ontario, Canada

“haven't even arrived for my stay yet but....”

Reviewed 9 May 2013

I am not set to arrive at the James Chicago for 5 days but the service I have received so far has been incredible. The managers' responsiveness and attention to detail for my upcoming stay has made me even more confident that I have chosen the best hotel for mine and my husband's anniversary get-away. Can't wait to arrive. Thank... More

Dear Lesley W, Thank you for taking a moment to share your first impressions about The James Chicago. I am pleased to hear that our wonderful team has provided outstanding service in advance of your arrival. Most of all, I am truly grateful that you and your husband have chosen to stay with us to celebrate your anniversary. I hope... More

Hwolk

Senior Reviewer

9 reviews

Reviews in 4 cities

“Very Accommodating Place!!”

Has a somewhat modern/European look to the rooms. The concierge desk was great help with information but very busy as well. The spa is worth a visit and the gym is well equipped. Oh! And "James" works there.

See 3 more reviews by Hwolk for Chicago

Dear Hwolk, Thank you for taking the time to write about your recent stay at The James Chicago. I am glad to hear that you were able to enjoy a massage at Asha Spa onsite, and especially that our concierge team were helpful in assisting your stay. Thank you again for sharing, and we hope to have the opportunity to... More

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The James Chicago Reviews

The James Chicago

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