When I called ahead to ask about parking charges, they told me one thing on the phone and upon arrival, they add a deadline and $20 rip-off charge to get the car out by 2 p.m. the following day, when you could drive into the EXACT SAME garage yourself and get the same rate for 24 hours. LYING BY OMISSION--Front... More

I stayed at the Inn of Chicago for a few nights while in town on business. The hotel is located just off the magnificent mile, so it was very convenient for shopping, restaurants, etc. Pretty short walk to Navy Pier as well. The lobby looked nice and had a bar, though for breakfast you had to go to the bakery... More

Te Hyatt was full and in desperation I paid nearly three hundred dollars for a shabby room that was tiny and a bathroom that was too small for my toiletries: I am not exaggerating: a toilet and minisink with no edge, counter or shelf space.I coudl barely turn around. I paid in advance through hotels.com but had to repeatedly prove... More

Stayed here while attending the Restraurant show. Great N. Michigan location only blocks from the Hancock bldg and just blocks away from the river and the Willis Tower in the other direction. Very comfy bed and sheets! Great restaurants nearby in all price ranges. I tried and love Jersey Mikes across the street on LeClaire Street. This hotel also gives... More

The location is excellent! Steps from Michigan Avenue and walking distance from tons of restaurants and shops. The room we had was very standard and exceptionally clean. Was pleased that the street noise was minimal. Only downsides- water pressure was not strong and there wasn't a Do Not Disturb sign to use.

I recently stayed here for a business trip. We had an issue right at check-in as we were both provided keys to rooms that were already occupied - luckily the occupants were not in the room at the time. This caused another 30-60 minute wait in the lobby after an already long day of travel as we waited for our... More

Clran and comfy this hotel is close to n Michigan ave the magnificent mile. Tons of good shopping and restaurant Choices. Rooms Are standard but offer everything one needs

This hotel was a great option for me and my two friends staying in Chicago for 5 nights. Our room was spacious and cleaned regularly. The location is wonderful, the best part of town in my opinion. The terrace is beautiful and a great spot to have a drink and chat. Staff were very helpful booking airport transfers etc. Could... More

My husband and I stayed for a long weekend to celebrate our 18th anniversary. We found the room to be great and the friendliest staff in the city! Great value and perfect location. I wouldnt want to stay anywhere else.