Over the years, I have stayed in Hyatt hotels countless numbers of times. I have never in all those visits encountered so many unfavorable surprises at a Hyatt hotel as I did recently at this Chicago location. At $325 per night, the bed was a total disaster...I spent the first night tossing and turning due to the lack of back... More

We had no choice but to stay at the Hyatt for our convention and it was hopping---very busy with other meetings and conventions as well. Despite their large number of guests and conventions/conference participants, they were able to provide excellent customer service to each question or query or need. The location is fantastic and besides Bockwingel's (small grocer next door)... More

Very friendly and helpful staff. Nice rooms. In heart of downtown.

I stayed at the Hyatt Regency Chicago for a conference and I was very impressed. The rooms are clean and decorated well. The location is great as it is right on the river, a couple of blocks away from Michigan Avenue. I was attending a very large conference (a couple of thousand delegates) so there were issues with the elevators... More

The Hyatt Regency Chicago is a huge hotel. It is centrally located and has a great bar. The breakfast is expensive but worth the price if you want to splurge. Also the hotel is located within the vast network of pedways (underground walking paths) and is helpful in the heat or cold winter. The Hyatt is so large that if... More

As a large internationally known hotel in a very good position for both the Loop & the Near North areas - it has much to recommend it. Check-in painless, spacious quiet room, althought we looked over to an office block & I suspect like many in Chicago the room was subsequently dark - even when the sun shone. Shower over... More

I was there for Spring Break. I was amazed of the location. Just two steps take you to the river. While you can see the huge Marilyn Monroe statue standing in the Chicago Tribune. Not even ten minutes walking to the Millennium Park. ç Great views from the rooms. The staff is really nice. I was surprised with all the... More

Paid $175/night. Not used to paying that much, but it is worth every penny. I'm attending a non-conventional convention at the hotel. Staff is amazing! Extremely friendly and helpful. This is a busy and challenging weekend for this hotel due to our convention and everyone so far has been incredibly nice with a GREAT attitude. They really want us here... More

This hotel is definitely in a great location few blocks from everything. Check in was speedy and staff was helpful. The room was fairly big but the bathroom was small with the outdated tub and shower combo, and the TV was old. The bed was good. Now the fees at this hotel are outrageous $52 for overnight parking and room... More