Legit 5 star hotel. Great rooms, great location, great service, real good food. Think this is my new favorite hotel in Chicago.

Stayed here for a short business trip and found the staff to be extremely friendly and willing to attend to your every need. It has a very modern vibe and the rooms are clean and well appointed with granite baths, one touch shades, and comfy beds. Was placed on a smoking floor and they moved me as soon as I... More

I've stayed at the Park Hyatt in Chicago a few times and have always had an excellent time there. The rooms are contemporary and elegant. The service is always helpful and effective. I would like to live here! The hotel is located in a perfect place - access to Michigan Avennue, Rush Street and the loop. They have a great... More

We made a quick trip into the city for our first Chicago experience. The location of this hotel was ideal for the short time. We arrived in the afternoon and explored the immediate area which was very accessable. All of the employees were very helpful and quick to offer suggestions. The customer service overall as very good. Location was the... More

The second time we have stayed at this fine hotel, and it was just as good as the first. Super fast check in, friendly helpful staff. Rooms spotless,large super comfortable bed, good size bathroom with separate shower. Excellent room service. Nomi Restaurant is superb. Large inviting bar ad lounge ....Stay here, you will not be disappointed...plus its so convenient to... More

.... for shopping. Close to Water Tower Place and across the street from Nordstroms Rack. Parking is prohibitive at $55 a night, so we parked the car ourselves in the ramp one block away (probably where the hotel would have parked also) for only $35. Room was nice and we had a view of the Water Tower. Had to request... More

Beautiful rooms, perfect location, excellent service, large room, larger bathroom (w separate toilet and a large tub), everything looks brand new. Very comfortable bed and linens. I can't say enough - amazing!

What a nice hotel! This provided much more value than I expected it to do (and I didn't have low expectations). Was here for a conference and stayed for three nights and here is a summary of +/- Location : fabulous on Michigan Av and actually has lake view from some rooms (incl 803). Situated just opposite Ralph Lauren and... More

We have stayed at the Park Hyatt several times in the past years. Stayed for the weekend and enjoyed this time too. Great service for check in. Rooms are spacious with very nice amenities. I love the window seat. I could lounge in the window seat with the sun shining on me and read a book with pillows behind me... More