My colleague and I were both upgraded on arrival, which was a nice gesture - we were booked into a small suite each - that was appreciated. We did not ask to be upgraded. The hotel is a bit older and looks a bit tired and dark. The room was spotless and contained all the amenities of a four star... More

We got an amazing deal on a package through Travelocity that included airfare and this hotel for 3 nights at the beginning of May 2012. We read that the standard rooms were very small, so paid a little extra for a superior room which added some square footage. We arrived bright and early at 10am on a weekday and were... More

Loved this hotel. Rooms were ok sized but the location is everything just off the magnificent mile! Would recommend.

Hotel is very close to the Magnificent Mile - shopping and site seeing. The guest room, while a little small was well appointed, bed was very comfortable and the bathrooms were very nice. Make sure you don't miss "the Bean" at Millenium Park.

Clean. Comfortable pillows and bed. Large flat screen TV. Modern furnishings. Mini fridge in room.

I booked an extremely wonderful rate on hotels.com, and my expectations weren't high. I had no problem checking in around 10am after a morning flight arrival, and the staff had me booked in a quiet room at the end of the hall away from any elevator noise, just as I'd requested online. The front desk clerk was very affable and... More

Experienced a decent stay due to nicely modern rooms in this renovated old Chicago classic. The overall feel is dated and the lobby is classic in a certain manner. Rooms were virtually brand new with only a few random frayed carpet edges. Parking is the one sore spot. Valet is $55 per day. Ludicrous. Got good rates on a travel... More

This Hotel is just great. Classy ambience with large clean rooms, wonderful lobby with piano bar area that is fun for an evening cocktail. Location can't be beat and is close to most everything. This hotel was still able to give off a personal and almost cozy vibe. Best of all was their fantastic customer service. From the moment we... More

We loved this hotel--a great room, a fabulous location ..all for a very great price.