Good modern Hotel in the heart of the city. Great location, close to everything. Friendly staff. The room had a fantastic bed, and was clean until I found a used towel behind my night table and a few other things. Bathrooms are dated and need to be renovated. We were on the club floor and had access to the breakfast... More

Our first time to Chicago-certainly will return to the Westin. With many people coming and going from any hotel you find wear and tear, but could not find any reason for this at the Westin in previous reviews. Everything is great about this hotel and the location to the subway blue line is amazing at $2.25 why would you pay... More

Went to Chicago for the first time for a wedding a couple weekends ago. This Westin has a nice, large lounge (drinks at the bar are pretty pricy, $8 for a bottle of bud light!) and friendly staff. Check-in and check-out were very smooth and uneventful, just the way we like it. ;) We booked the room using miles so... More

I had the pleasure of staying at the Westin River North hotel this past week for a business conference held there. My experiences as both a hotel guest and conference attendee were both excellent. The highlight of my experience during my three night stay was the Westin Workout experience. The Workout Facility is staffed by a highly knowledgeable and equally... More

Great stay -- this is a fantastic location, has a tasty sushi restaurant, beautiful rooms, and the best part is the gym. Sam, the on-site personal trainer, is wonderful -- incredibly helpful and encouraging and will work with you to design a work-out that meets your needs. His welcoming attitude and encouragement led me to go to the gym every... More

I've stayed here several times for work and my experience is always consistent. It's an updated property in a great location within walking distance to several bars, restaurants, shopping and the river. On this most recent visit, I was upgraded to a 1 bedroom suite which had a living room and lounge, a separate shower and bath, and even included... More

stayed at this hotel on business - great location - very friendly staff - b/fast could be better and bar expensive for what it is - overall though plusses far outweigh the moans

Nothing at all to complain about on this short 2 day weekend in mid May. Check-in was super friendly and fast, they accommodated our request for a room on a high floor with views of the river (beautiful views with 4 or 5 bridges over the river) Standard Room was large, well laid-out. Everything was super clean and very comfortable.... More

Be sure to visit the incredible work-out facilities. A complimentary neck and shoulder massage is included for guests. Sam is the on-site personal trainer. I've never felt more welcome when visiting a hotel workout facility. Hotel is typical Westin. It's very well-run, very clean, very friendly and a well-priced option for Chicago. Rooms are a bit dark- could use brighter... More