The hotel was nice, the rooms were clean, spacious and the staff was friendly. The free computer and Internet use was very helpful. They also have a free shuttle to downtown Chicago and they are close to the train station, which is very convenient. This hotel is not somewhere you want to spend time in the hotel room; our room... More

Checked in to the hotel and waited 20 minutes by the front desk as the clerk was busy arguing with what appeared to be a homeless person. Had I had any other choice, I would have left immediately. It was raining and very late. Checked into my room and it was filthy. Bed looked liked someone slept in it and... More

While Chicago has many older, classic hotels, this isn't one if them. The Ramada is an outdated, poorly maintained hotel. The elevator creaks from floor to floor, the parking-while free-is barely adequate and you better have nothing larger than a compact car to navigate the "garage". You won't be close to much of anything without a drive. Don't reserve until... More

I cannot say enough about the staff at this hotel. We were traveling with children and they gave us a early check in AND our car stayed there the day we checked out (St. Patrick's Day of all days). Staff answered every question with a smile and were very friendly and helpful. Parking was FREE, and this was huge for... More

The staff are unhelpful and the view of the water has a highway infront of it. But the rooms were ok.

Hello friends, I had read lot of negative reviews about this hotel but still dared to book a room for 5 nights as I had limited budget and wanted a hotel which would be closer to Convention Center. The Good: The hotel is right infront of Michigan lake and offers a very good view. The location is ideal for travelers... More

I booked that hotel using price line . When i saw the hotel and its room i was shocked . rooms were tinny and old furniture. Pool was dirty and also in some out side location from hotel. after watching this i left the hotel and book another in down town chicago. And they did not refund me my money.

We stayed here for just one night. When we pulled up I was underwhelmed by the appearance of the place, but the lobby was nice, and when we got into our room it was fine. I inquired about upgrading to a lakeview and did so for a small fee ($20). This was SO worth it -- our "lakeview" was also... More