2 colleagues and I recently stayed at this Homewood Suites for a conference we attended in Chicago. The hotel was a bit dated but it was clean and the service was excellent. The continental breakfast and evening buffets left a bit to be desired but... it's free food and I am a bit of a food snob. That being said,...
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Thank you so much for the recommendation of our property. We make the best possible effort to make sure that our customer’s receive the wonderful customer service. Please let us know if there is anything in particular that you would like to see at on our breakfast or evening reception.
Sincerely,
Vanessa Kosloski
Sales and Marketing Manager
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This past weekend I booked 22 rooms at the Homewood Suites in downtown Chicago. We visited Chicago for the University of Louisville vs DePaul Basketball game. My group was very happy and satisfied with the accomodations. They have all encouraged me to continue to stay here on future trips. The staff, rooms, breakfast, location could not have been better. Our...
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Thank you for kind words about the Homewood Suites by Hilton Chicago Downtown. We were so happy to see all of the fans for the Louisville – DePaul game this past weekend. It was truly a pleasure to work with your groups and we hope that you enjoyed the game.
Thank you for your wonderful words about Melah. She is...
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Booked a room here recently for 9 days -- attending a conference in Chicago and wanted the freedom of a kitchen, easy access to public transportation and a safe home base. The Homewood Suites is a great value (booked online with extra discount for paying full balance in advance of arrival) and worked out well for the trip.
Great location,...
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I am happy that you enjoyed your time at the Homewood Suites by Hilton Chicago Downtown. The hotel appreciates your comments on our location and accessibility to both public transportation and shopping.
I do want to thank you for the kind comments regarding the front desk and their willingness to help you print off materials.
We hope to see you...
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We found the Homewood Suites in Chicago recommended in Tripadvisor, while we planned our 2 week trip to Chicago. As we traveled as a family with two children, we wanted to stay in an apartment, with breakfast. Another criteria was a central as possible location, because we did not want to rent a car. Our choice was therefore the Homewood...
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Michael,
I am so happy that you and your family enjoyed your trip to Chicago and the Homewood Suites by Hilton Chicago Downtown. We are happy that the suites were large enough for your family and that your children were able to enjoy a good night sleep.
I am pleased that you were able to write a review on our...
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I thought it was a decent place to stay but I probably should have looked a little harder...Breakfast is average, I would suggest going out to eat...Happy hour is a nice treat for the beer....The location is pretty good, everything is walking distance for a tourist and there are a few decent bars within walking distance.
Colin,
Thank you for your review regarding our breakfast and dinner. I am sorry that you felt we were lacking in regards to these menus. If there is something particular that you would have liked to see at either meal please feel free to contact me at vkosloski@fhginc.com.
I do want to thank you for complimenting our accessibility and location...
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I have stayed here several times before and I keep staying here every time I am back in the area. The staff here is always great. The door man are always there to greet you, open the doors and flag you a cab. The font desk is very helpful and accommodating. The breakfasts and dinners are still free and pretty...
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Reviewed 26 August 2011
We want to first thank you for your continued loyalty. We truly appreciate our guests and welcome back those that come back time after time. Your compliments regarding our customer service at the Homewood Suites Chicago are very much appreciated. We pride ourselves on always being helpful and attempting to anticipate your needs.
We do understand your frustration in regards...
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I would like to comment Connie Wilson for her hard work and positive attitude during breakfast at the Chicago Downtown Homewood Suites.
David,
Thank you so much for your kinds words about Connie. It is always a joy to hear about the wonderful compliments that our staff at the Homewood Suites Chicago receives. We will be sure to pass along your accolades to Connie.
Sincerely,
Vanessa Kosloski
Sales and Marketing Manager
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This was a business trip during which I had to share the room with an associate. Our suite was tow completely separate rooms (a door between the living area and the bedroom). The bedroom area alone (two doubles) was as big as most hotel rooms. The kitchenette was really a kitchen--as big as any kitchen in an apartment or small...
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We are so happy that you and your colleague enjoyed your stay at the Homewood Suites by Hilton Chicago Downtown. We have numerous business travelers that stay with us throughout the year so it is always nice to hear about how we accommodate your needs with our spacious suites.
We are happy that you enjoyed your time on our sleeper...
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This is our second time staying here and it's just as great as the first time. The breakfasts and dinners are terrific. The staff is incredibly attentive and extremely nice. The room is HUGE and lovely - it has everything you'll need on your stay. We're traveling with my grandmother and the handicapped accessibility is superb. She loves her stay...
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Thank you so much for your wonderful words about the Homewood Suites by Hilton Chicago Downtown. We are so happy that you enjoyed not one but two stays with us! We feel that having someone come back to the hotel is the greatest compliment.
It is wonderful to hear you review about the Homewood Suites accessible suites and your wonderful...
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Breakfast is nothing to write home about. While dinner is a nice perk, it's fairly bland. Maid service is sub-par.
Stephen,
We are sorry that you did not enjoy our breakfast or dinner selections as we make every attempt to offer something for everyone. Due to peoples dietary needs and desires we always have a vegetarian option available at both breakfast and dinner. In addition, there are numerous condiments that we offer from hot sauce to ketchup every morning and...
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