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All 15 Collinsville hotels »

Doubletree Collinsville/St. Louis

3.0 of 5
1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
Hotel amenities
Doubletree Collinsville/St. Louis
Ranked #2 of 15 hotels in Collinsville
4.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    43
    18
    8
    3
    4
Date Rating
Chicago
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 20 May 2012

I was a little cautious about staying here after reading very mixed reviews. I stayed at this location for two nights while visiting a handful of business accounts in the area. The location could not have been better! Close access to major interstates and major side roads. There was a strip mall just down the road (maybe a 2 minute... More

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
22 May 2012

Thank you for taking the time to post your experience on Trip Adsivor. We are glad that you took the opportunity to stay with us and see what we have to offer at the Doubletree. We look forward to having you be our guest again. More

Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2012

I come to the area annually to visit a client. I've stayed at other hotels in the neighborhood (Drury and Hampton) and have not had bad experiences with either but decided to give this one a try. It is a very nice updated hotel. The staff I encountered were very friendly and helpful. The rooms are tastefully decorated and the... More

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
22 May 2012

Thank you for taking the time to share your experience with Trip Advisor . We are delighted that you enjoyed your stay and we look forward to having you as our guest when you are in town again. More

Peoria, Illinois
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 6 May 2012

What a horrible experience. Maintenance seems to be lacking here. The air conditioner kept switching from heat to cold without changing the thermostat. The room was messy at check-in with fingernail clippings on the floor. Vacuum much? The room was a nice size, but the bathroom was so small it was difficult to turn around in. The carpets in the... More

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See 4 more reviews by Leon S for Collinsville
stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
22 May 2012

Thank you for taking the time to share your experience with Trip Advisor although we are very sorry that you did not have a pleasant stay. All your comments have been noted and reviewed with our team. Again thank you for taking the time to comment. More

Saint Joseph, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 May 2012 via mobile

We stayed at the Doubletree in Collinsville to visit St. Louis. The hotel is strategically located close to St. Louis and everything is nearby. The hotel has nice facilities and is very roomy. The pool is a good size too, and the fitness room is good. Overall it was a very good value for the money.

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Madison, Wisconsin
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 April 2012

We checked in late at night on a Friday and were greeted by a very helpful and courteous front desk associate. The lobby was clean and decorated nicely. Our guest room was well appointed and spacious, with modern amenities and a freshly remodeled look. There was good water pressure in the bathroom, although the temperature control in the shower was... More

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
2 May 2012

Thank you for taking the time to share your experience at the DoubleTree with TripAdvisor. We are glad that you enjoyed your stay. I have sent your concerns to our corporate IT office regarding the signal issue that you had. Also your comments have been sent to the designers regarding the blackout curtains. Again thank you for your time and... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 22 April 2012

Quick overnight stop driving cross country. Easy to find off I-70. Clean with pleasant staff.

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
23 April 2012

Thank you for taking the time for posting your DoubleTree experience on TripAdvisor. We are glad that you enjoyed your stay and look forward to having you stay with us in the future. More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

Stayed here two nights in April 2012 while on a business trip. Good location ---30 minutes from St Louis Airport and has several restaurants in the vicinity.  The staff is pleasant and greeted me every time I walked passed the front desk.  The room was decent.  Bed was comfortable. Free WiFi is a plus! The bathroom looked a bit dated... More

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
23 April 2012

Thank you for taking the time to share your experience at the DoubleTree with TripAdvisor. We are glad that you enjoyed your stay and hope to have you as our guest in the future. More

Lorton, Virginia
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

Greeted with exceptional service and good facilities, very comfortable stay. The staff is thorough in their information about the hotel and any questions, requirements you may have. Good fitness facilities and restaurant.

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
11 April 2012

Thank you for taking the time to share your experience at the DoubleTree Collinsville with TripAdvisor. We are delighted to hear that you enjoyed your stay with us. We look forward to having you return as our guest. More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 April 2012

I stayed here one night for business last week and was truly surprised at what a lovely facility it is for the price I paid (maybe $110 for a Thurs. night?). The rooms were beautifully appointed and had luxury linens used at much higher price point hotels. The spacious lobby and courtyard area were also beautiful - the courtyard would... More

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
6 April 2012

Thank you for taking the time to post your experience on TripAdvisor. We are glad that you enjyed your stay. I apologize about the plumbing but we are investigating the issue. Thank you again and look forward to having you stay with us again. More

Kansas City, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

Like I said I like this hotel. i am currently writing this from the hotel. The hotel staff is great and nice. The cookies? Love it. The room is modern and very nice.The major problem is that apparently there is a plumbing backup which means that I can use the shower, toilet,etc., But I can't use it very much. there... More

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stacy cutler, General Manager at Doubletree Collinsville/St. Louis, responded to this review
2 April 2012

Thank you for taking the time to post your review of our hotel on Trip Advisor. We apologize for the plumbing issue that happened during your stay. Unfortunately the issue was major and unforseeable. The plumbers are still trying to figure out if it is due to the buildings age or if someone flushed the object that caused the issues... More

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Additional Information about Doubletree Collinsville/St. Louis

  • Collinsville Holiday Inn
  • Doubletree Collinsville St Louis
  • Holiday Inn Collinsville
Address: 1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
Price range (per night):* S$111 - 164

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Doubletree Collinsville/St. Louis
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