First off the front desk help was completely rude to my daughter and her softball team. She didn't like the fact that a bunch of softball players where staying there, and she made it well known too. The laundry facility was a complete joke..No change machine, and the front desk doesn't keep change on hand for it, the dryer was... More

Last year I visted Decatur and stayed at the Hawthorn Suites. I had booked my room non-smoking room months in advance and when I arrived they informed me that they were out of rooms and did not have a record of my reservation. Luckily I had a copy of my reservation including my confirmation number. They informed me that they... More

I stayed at Hawthorne during a job interview. I had expected it to be nicer. However, I found that the room was not completely clean. Behind the bed between the headboard and bed, there was alot of hair and dirt. We had checked the beds and sheets for signs of bedbugs, unfortunately, I was not convinced that there were none.... More

I stayed here while covering the Class A girls golf state tournament for a regional newspaper. This was my first trip to Mt. Zion and I'm going to break down my review into a couple segments. The Hotel: This hotel is probably in the range of 20-25 years old, maybe a little less. The decor was sufficient, not elegant. Located... More

This Hawthorn was good, if a bit pricy. It isn't new, it isn't extremely fancy but it was clean and easy to find (if in a bit of an odd location). The room was clean and smelled good. The fixtures were good. The hallways were clean and decently bright. The breakfast was excellent. The staff was friendly. Internet service signal... More

Hotel was fantastic. They were wonderful to put the guest gift bags in each room. The hotel was immaculate and we DO HAVE allergies. The staff couldn't have been nicer. The breakfast was wonderful! And the staff was very accommodating to our guests. I stayed there when my father died, and I would definitely stay there again.

I can't say enough about this place. It was tastefully decorated, the bed was firm but not lumpy, we got real pillows instead of the flat, icky wadded-up-blanket-type ones, and the room was VERY clean. And they give you breakfast! Scrambled eggs, fried potatoes, french toast, and all the other usuals, on Saturday. And then on Sunday, tasty biscuits and... More

We stayed here twice and both times the non-smoking rooms smelled of smoke, the room was dirty and hadn't been dusted at all. The lights in the bathrooms were coming out of the ceiling and the toilets were like a joy ride at an park when you sat on them. The management didn't care and just brushed our comments aside.... More

Nice large rooms at a reaonable rate. This hotel had one of the BEST beds I have ever slept in; I want to get one for my home if I knew who made it. The internet was a little slow and I too could not get VPN access to my office. Everyone was friendly, it was clean, and it was... More