Old, dirty, smelly, poor customer service. Receptionists were discussing the volume at which the other chewed gum whilst 'processing' my booking. I've had to reconnect to the wifi at least 40 times in the space of 4 hours whilst trying o work. When I call reception they tell me there is no problem. Air con on full blast is barely... More

Not a good choice, by any stretch. Why an international airline would choose this hotel, which seems very popular with the tractor-trailer drivers, is beyond me. The restaurant was closed, so no food was available. Rooms were a bit dated if clean enough. It seems worn out and in serious need of a refurbishment. One staff member at 9:00 pm... More

Cold Jacuzzi for the whole 4 night stay Was told I would be charged upon checkout yet was charged upon check in. Arrived to room around midnight after driving from Georgia. I booked a smoking room. Was given a non smoking. The non smoking had a big leather couch in it.the smoking room had 2 wood chairs instead. Everytime I... More

Probably a little too far from ohare for a stay and park. Very economical. We stayed for 64 plus tax, parked for 10 days, had a basic breakfast buffet, and ride to/from airport. Rather save money for the trip but there were other opportunities that would be closer.

I stayed here for a week in Sep or so in 2012. The hotel was obviously undergoing some kind of large scale interior remodel at the time; it needed it, because the place looked and felt like something in the Soviet Bloc. The lobby looked new, but it's the ONLY place where I could get their shockingly slow internet. The... More

I got stuck overnight in Chicago when a flight was canceled, and this seemed like the best price for an airport motel with shuttle service. I had made a reservation on line via the Ramada website, but when I arrived at the property I was told my reservation couldn't be found, which was one more frustration I could have done... More

Little to no service when you come in, Doors that barely lock and dealbolts that do not, razor thin walls with clientele that are up all hours, brown water coming from the sink, heater that looks as though it was installed a century ago and barely works, 10 count sheets that retain zero heat...hands down awful!!! don't stay here if... More

We were in town for the B96 Jingle Bash at the Allstate Arena and we ha made reservations through a third party and web we got to the hotel we went to the front desk and waited for what seemed like forever! When the lady came finally we told her we had a reservation only to be told we would... More