Room was pretty decent. Everything looked clean and organized. Bed was average to better than average. Size of room was pretty decent. Breakfast in the restaurant was fine. I with the desk chair was more of an office chair so that it is easier to adjust for height with a lever. The building itself I believe is somewhat old, but... More

Was taking a family trip with an active five year old, and 20-month old twins at Christmas. The layout is basically three buildings with fully enclosed cloisters. It includes a good restaurant with a 25% guest discount, so once you're here, you don't need to go back out unless you want to. For what we paid, the restaurant was very... More

A nice place to stay for a few nights.There is a lounge and restaurant inside the hotel.Large menu to choose from and pretty cheap prices.And you get a 25% discount on dinner with room key.can't beat that.only thing I did not like was older tv's and no mini fridge or microwave.other than that no complaints.

As Chairman of the AECOI, we found the Best Western, Prairie Inn, Galesburg, Illinois to offer not only exceptional service with our AECOI Convention, December 7, 8, and 9th, 2011 held in Galesburg, Illinois, superb rooms, excellent food and quality attention. We feel Galesburg is quite fortunate to have such a wonderful facility in our community and invite everyone to... More

Today, when my husband was informed he had to have surgery for a blocked bile duct, I called to cancel. I was informed that I couldn't cancel boecasue I used the online reservation system and that basically, I should have seen that when I made the reservation. I travel for business every week and have other occasions where things happen... More

Very nice, very good staff, the best pillows, a bit pricey for the hotel, but it was a special weekend at Galesburg (Railroad Days or something). The bathroom was small, but I understand that they have completely remodeled, so they probably couldn't avoid it. Check-out and -in was super-quick. Super-quiet.

I have stayed at this hotel many times over the years, there have been many major improvements over the past year. The rooms have been completely remodeled, lighting in halls have been changed, pool was remodeled, outside of the building has been upgraded and the banquet area has been remodeled. Major improvements!! Keep up the great work! The staff are... More

First of all you must remember... you are in Galesburg, Illinois! Last time I checked there is a shortage of 5 star Hyatt Regencies or Ritz Carltons . We stayed here for a wedding and expected a typical Best Western. We were suprised to find it above our expectations. The rooms were comfortable and clean. The lobby was large and... More

I go to Galesburg on a Montly basis and if I decide to stay, this is the place. The price is right and it is convenient to have a nice restaurant in the hotel. The staff are wonderful and they have a nice pool and a hot tub.