My wife was staying at your hotel during her birthday. I called and was helped by Lubna. This hotel is luckie to have a top notch employee like Lubna. She took it upon herself to help me get my wife a special gift and have it delivered to the room. Thats the kind of service that is so nice to... More

There's nothing special about this Choice Hotels property, but nothing bad, either. It was clean, close to the highway, quiet, and comfortable. Breakfast was average for the chain. The hallways smelled of smoke, but the rooms did not. No pool or hot tub. I got a great price, though, and it met our needs perfectly. Excellent, very helpful staff.

AJ and staff were always busy restocking, dusting and smiling. Sure appreciated a cold bottle of water and a mint when we straggelled in after a long day.

Lubna helped me book my Organization's hotel rooms for a conference. I came in several weeks before to get names on the room confirmations. She helped me get the conference rates and immediately send email confirmations for our guests. Closer to the event I needed to add another name so I called and she remembered me from my visit. It... More

I was very impressed with the very helpful staff in particular McGregor and Lubna. Lubna always greeted me with a bright friendly smile and anything i wanted she arranged for me to have, which was above and beyond your average hotel. When I wanted to extend my checkout by 15 minutes, she said, "I'll give you 45 minutes." The cleanliness... More

Loved it and the staff was friendly and helpful. We stayed there the last week of August. I requested and received a room with a fridge and microwave, which I guess is routine(?). I was pleasantly surprised that the fridge was a decent size - not tiny. The free bkfst was good - just didn't care for the fake "eggs".... More

We stayed here the first night getting ready to drive Route 66 from Chicago to Santa Monica the next morning. If all our hotels are as clean, comfortable, spacious and friendly as this one I will be a happy traveler. Bed and pillows were very comfortable, the breakfast very good with scrabbled eggs, sausage and the other usuals.

Check-in / check-out is quick & easy. The front desk staff is attentive, knowledgeable & helpful. The housekeeping crew does an excellent job and can arrange cleaning around your schedule. The complimentary breakfast is very complete, and the food is excellent. There is shuttle service to the airport, to the train station, and to locations within Hoffman Estates. **They do... More

Best hotel to stay,staff is very friendly, right away they provide cold water bottles. Express check in and check out. Great breakfast and rooms were very neat and clean. Wi-Fi was free, they provide shuttle service even though some time we were just going to get some grocery for my family. They know how to take care of their guests.... More