I had a pleasant enough 2-night stay here but overall, compared to other HIEx properties, this one just doesn't measure up. The bed and all the plush pillows and linens were comfy. From front desk to housekeeping, the staff were all courteous enough, so kudos for that. I, too, was told to use the "B" entrance which worked out just... More

Front Desk was nice and helpful. They advise you to go thru the back entrance which was pretty dismal. As we walked in there was stuff all over the carpet - first impressions were not good. My son was excited to go swimming, but then when we were told where to find the pool by the housekeeping staff, it led... More

This is an older property & it's showing its age. There's not much here to write home about. I was there for business. It would not be my first pick. There was no special treatment by staff. You're just another customer. The rooms are typcial post era Holiday Inn. The restaurant definitely is aging. It appeared our group was imposing... More

This was an excellent hotel, good price, good location, clean room, friendly staff, good breakfast, great shower and comfortable bed. Could not have asked for any more. Everything i expect from this chain and even more. Sometimes you go to a hotel because of the name and come back sorely disappointed. This holiday inn does NOT disappoint. Would stay there... More

This is my first business trip to the area. As always I use Trip Advisor before choosing a hotel. I tend to disregard the "horror" reviews unless the majority of them are horror stories. Anyway, I found my room to be very roomy and comfortable. The bed was comfortable and I don't care about hotel pillows...I always travel with my... More

The stay started off ok, little did I know how bad it was going to get. The check in staff were very pleasant when I arrived and presented us with vouchers for a "free" breakfast during our stay which I thought was a nice touch. The hotel is very dated,with hall carpeting which could easily induce a migraine. Our room... More

I have no words for this place. I made my reservation through Expedia. When I arrived with my confirmation in hand, I was told there were no rooms available and was sent down the street to the Residence Inn. IT WAS HORRIBLE. I have previously reserved to double queen suite in light of my three kids. At the Residence, all... More

Holiday Inn Joliet Banquet & Conference Center in 411 South Larkin Ave is a kind of place where good old values meet new modern values. Full restaurant and bar services add more fun to the place. Most of all the staff are full of characters with genuine kindness and this make guests feel so comfortable. Outdoor swimming pool is a... More

A clean and convenient base for launching a highway. Comfortable beds with choice of pillows, coffee in the room & lobby , a good shower, and a friendly on-site bar.