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All 8 Lansing hotels

Comfort Suites

2.5 of 5
2235 West 173rd Street, Lansing, IL 60438
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Ranked #2 of 8 hotels in Lansing
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25 reviews from our community

    Trip type
Traveller rating
    9
    3
    6
    3
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Date Rating
Petersburg
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 June 2013 NEW via mobile

I tend to be a hotel snob! I don't need to stay in a 5 star resort but I expect the hotel to be above average in all areas. We requested 3rd floor to avoid noise. I am pretty sure it was previously a smoking floor. It smelled stale and was hot and muggy when we got off the elevator.... More

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Palatine, Illinois
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 May 2013

I had to work in East Chicago and was trying to find a hotel with a price that my manager wouldn't complain about. This was the one. I was a little scared by some of the other reviews but was pleasantly surprised. Room was normal size and included a microwave and fridge (even though I don't think they were listed... More

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traveler8881, General Manager at Comfort Suites, responded to this review
9 May 2013

I am very happy that you enjoyed your stay and had a great experience with our hotel. I appreciate your business and the great review. I will be reviewing with the management team our breakfast hours to see if changes need to be made to better serve our guests. Also, we do have 24 hour coffee service, but it is... More

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2013

Drove off the highway during inclement weather, happen to spot this hotel nestled behind a few buildings. Front desk check in was very pleasant (one of my biggest pet peaves is a bad check in) and breakfast in the morning was more than I expected. Overall a warm and inviting place. Would definitely reccomend

Was this review helpful? Yes 1
traveler8881, General Manager at Comfort Suites, responded to this review
9 May 2013

We are delighted to hear that our staff treated you well during your visit. Thank you for the recommendation to other travelers. We appreciate your business and the great review. We look forward to welcoming you back soon. Calene Echevarria General Manager More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 March 2013 via mobile

Ok never been here before didn't check reviews. Looking for something close. Extremely impressed with room and surrounding very comfy. I did receive excellent customer service. I had a great night. Overall would recommend to all. I will be back!

Was this review helpful? Yes 3
traveler8881, General Manager at Comfort Suites, responded to this review
9 May 2013

Thank you for the wonderful review. Customer satisfaction is our #1 goal. We have worked really hard over the course of the year to offer guests newly painted rooms, updated bedding, and flat screen televisions in all rooms. You must come back and see our newly add Marketplace. Thank you again and look forward to welcoming you back soon. Calene... More

Boca Raton, Florida
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 9 October 2012

This is an average hotel, that's what you get. Check-in was swift. Not much around the hotel other than an LA Fitness, which is a below average establishment, when comparing to LA Fitness's all over the country. If you need to be in Lansing, then I'd suggest this hotel. If you are flexible, try looking for another hotel in one... More

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traveler8881, General Manager at Comfort Suites, responded to this review
16 October 2012

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. We look forward to serving you in the future! Calene Echevarria-GM More

Thionville, France
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 9 October 2012

Stayed a week for work. Located in Lansing near Torrence avenue. +: located close to tri-state highway, without much noise of it service is friendly & efficient nice breakfast, included, compared to other hotels of this type & price... fresher fruits would be appreciated, but there are some of them pool clean rooms -: block not interesting, you need to... More

Was this review helpful? Yes 1
See 2 more reviews by ZHRO for Lansing
traveler8881, General Manager at Comfort Suites, responded to this review
16 October 2012

Thank you so much for your feedback regarding our hotel. While pointing out a number of positive aspects of our hotel, you also provided us with your thoughts in regard to some items we need to improve on. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 13 August 2012

This place has some great points and some not so great. first, the good: good internet - solid signal and data transfer rate, OK location, quiet rooms, work desk and light were fine, TV is actually quite a nice set, though it did not improve the quality of the shows available. Breakfast was OK, and the buffet was well tended... More

Was this review helpful? Yes 1
traveler8881, General Manager at Comfort Suites, responded to this review
26 August 2012

Thank you for you feedback. Your review is appreciated along with your helpful comments of things we can do to improve our guest experiences. Since your review I have reiterated with my front desk staff the importance of not saying room numbers out loud . I do hope the next time you are in the area you consider staying with... More

Fulton, MO
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 14 July 2012

My family and I recently stayed the night in June 2012 on our way home from vacation in Michigan. I normally am very happy with my stay at a Comfort Suites but this Comfort Suites was way off the mark. It was an outdated motel that stuck the Comfort Suites logo on the front of the hotel and it was... More

Was this review helpful? Yes 1
traveler8881, General Manager at Comfort Suites, responded to this review
26 August 2012

First of all thank you for your feedback. I always appreciate hearing from our guests. I am sorry that you did not find your stay enjoyable. Please know that I have addressed your concerns with my housekeeping and maintenance staff. Thank you for taking time to help us better serve our guests. Calene Echevarria General Manager More

Mishawaka, Indiana
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 10 June 2012

Where to begin. My husband and I were coming up to the Hammond/Dyer/Chicago area this past weekend to celebrate our wedding anniversary and for him to bowl a few tournaments. We called about a week in advance and spoke with Nicole on the phone and told her this was why were coming up and needed to stay at the property.... More

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traveler8881, General Manager at Comfort Suites, responded to this review
19 June 2012

We are truly sorry that you have left our hotel with such a bad impression. We appreciate that you have taken time to review us. Since speaking with you about your stay, please know that we have addressed your concerns. Thank you for taking time out of your busy day to help us better serve our guests. More

Fridaythorpe, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 June 2012

If you are ever near Lansing, Illinois and are in need of a room, do not pass bye the COMFORT SUITES ON 173rd St. My first impression when arriving at 10:30 this past Wednesday night was a very good one. Since my work sends me all over the country and I was going to be staying for 15 days in... More

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traveler8881, General Manager at Comfort Suites, responded to this review
26 August 2012

Thank you so much for your awesome review!!! I appreciate you taking the time to share your experience with other travelers. Calene Echevarria General Manager More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Lansing
Comfort Hotel
Comfort Suites Lansing
Lansing Comfort Suites
Address: 2235 West 173rd Street, Lansing, IL 60438
Phone Number:
Region: United States > Illinois > Lansing
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Lansing
Price range (per night): S$145 - 188
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Come and enjoy our all suite hotel when visiting the Windy City! Centrally located near Chicago, Indiana and Michigan. A hotel that caters to corporate travelers and families coming to the area. With our indoor heated pool, 24 hour fitness center and business center, there is a place for work and for play. Get to know your fellow guests at our Guest Reception every Tuesday featuring light snacks and refreshments. The Comfort Suites® hotel is conveniently located four blocks from the River Oaks Mall and 20 minutes from downtown Chicago. With golf courses, casino's, motor raceways, amphitheatres and nature trails, we have something for everyone to enjoy. Getting to our hotel is easy; with Midway International Airport located 30 minuets away or O'Hare which is about a 45 minuet drive. With several Metra Rail stations to take you to Chicago, you can spend quality time with your friends and loved ones; without the stress and hassle of fighting traffic and paying outrageous parking prices. ... more   less 
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