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All 8 Lansing hotels »

Comfort Suites

2.5 of 5
2235 West 173rd Street, Lansing, IL 60438
Hotel amenities
Comfort Suites
Ranked #3 of 8 hotels in Lansing
3.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    6
    2
    4
    0
    3
Date Rating
Wolcott
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

I always stay at Comfort Suites when I have to travel. Its a great place to stay. The staff could not be nicer and are always so helpful. I have never had any problems but if I did I know they would take care of it right away. The rooms are always clean. They all have new 32 inch flat... More

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Senior Contributor
37 reviews 37 reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

I picked this hotel because I have had good luck at other Comfort Suites. This one was not as nice. There was actually a used kleenex or paper towel under the sink and the bed was not made real well. It's not a bad place but it wasn't up to par with other Comfort Suites.

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Minneapolis
Top Contributor
69 reviews 69 reviews
Reviews in 50 cities Reviews in 50 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 8 August 2011
2
people found this review helpful

This hotel is in a convenient location near the I-80/90/94 interchange with Torrence Ave. in Lansing, right by the Indiana/Illinois border. For people making long trips and need a stopover, this hotel is okay, but it's not one you should probably go seeking out because it is very much an average property that needs a little work. The staff is... More

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Bedford, New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 July 2011
1
person found this review helpful

We want to save you from making the mistake we did of staying here. We are from out of state and booked this months in advance, hoping the Comfort Suite reputation would hold up. It did not. We requested an upper floor, in a quiet area, and got the ground floor next to the stairs and pool. The room next... More

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Senior Contributor
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13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 30 June 2011

I am not impressed with the cost/quality ratio of this hotel. Fir the overall price of $108 and some change after receiving my IFB 20% discount. I've stayed at the sister property next door for a much reduced cost of $78 and the room quality and overall quality is the sane as the comfort suites. I feel this property is... More

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Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 March 2011
1
person found this review helpful

cleaness is good. staff was so helpfull.good and quite place for relaxation

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Pembroke Pines, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 May 2010

I have been a long stay customer due to circumstances beyond my control. I have been a resident since July 2009. Thinking that the Owner would want to build Goodwill as I has been a cash paying customer he continues to block the door and I can't get in. For the past 3 days I have been speaking with the... More

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traveler8881, Owner at Comfort Suites, responded to this review
11 October 2010

The customer was indeed a long-term guest, but like everyone there are bills to pay. The guest would go on two week sprees without paying a single penny for his room. Is two weeks leniency not enough? In the end the guest left the hotel, and failed to pay the remainder of his $1,900 bill and a police report has... More

Mobile
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 September 2009
1
person found this review helpful

I traveled from Alabama to Illinios for a relative's funeral. I researched and chose the Comfort Suites of Lansing, IL. The service was fine. Matt did a great job of accomodating my guests and me. The reservation was made online. I did not select a handicapped room. But that's what I got. So did my cousin. The bed was fairly... More

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traveler8881, Owner at Comfort Suites, responded to this review
11 October 2010

I'my sorry that my hotel was not up to your Par, but we're working on changing the breakfast menu up. I hope you stay with us again so we can serve you better next time. Thank You. More

Virginia Beach, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 September 2009
1
person found this review helpful

The hotel was clean and staff were great. My room and everything I could see was clean. Hotel is near a mall and movie theater. Disadvantage : too quiet :) what a problem to have. The business center was poor - you had to standup to use the computer.

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traveler8881, Owner at Comfort Suites, responded to this review
11 October 2010

I'm glad you enjoyed your stay, and I hope to see you in the future. What you said about the business center is true and we're going to work on that when we conduct our renovation that will be coming up. Thanks for your input! More

baynesj18
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 September 2008
1
person found this review helpful

I am a regular at this hotel and I stay for business all the time, I would like to point out the reviews on this hotel was false in every way. I stayed here the night of the tornado, sure it was uncomfortable but they did what they could under the circumstances, the power went out on the whole intersection... More

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traveler8881, Owner at Comfort Suites, responded to this review
13 October 2010

Thank you for your opinion on how we handled the situation. We appreciate your support, and we have also learned how to take better care of our guests. Now in the future, we will be able to deal with guest complaints more efficiently and work to come to a compromise. Thank you. More

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Additional Information about Comfort Suites

  • Comfort Suites Lansing
  • Lansing Comfort Suites
Address: 2235 West 173rd Street, Lansing, IL 60438
Price range (per night):* S$152 - 187

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