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Residence Inn Chicago Lombard

3.0 of 5
2001 South Highland Avenue, Lombard, IL 60148
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Residence Inn Chicago Lombard
Ranked #7 of 10 hotels in Lombard
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    7
    9
    4
    4
    1
Date Rating
San Clemente, California
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 March 2012
2
people found this review helpful

I had to stay in Lombard for business for a day. From check in til check out, the service was top notch. Staff went out of their way to be helpful, I was blown away! The rooms have been updated since I stayed there 7 years ago. They look beautiful. Stainless steel appliances, flat screen TV's just really nice. I... More

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See 2 more reviews by Judy B for Lombard
cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
27 March 2012

Thank you so much for your review. We look forward to seeing you again at the Lombard Residence Inn. More

Chicago
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

The Residence Inn in Lombard is recently remodeled and in a convenient location for shopping at Yorktown, Oak Brook and other area malls. The suite was nicely decorated and roomy. The buffet breakfast was a standard buffet with scrambled eggs and waffle maker. We enjoyed the yogurt parfaits with blueberries and granola...kind of like McDonald's. Staff were friendly and even... More

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See 2 more reviews by travelhutjo for Lombard
cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
12 March 2012

Thank you for your review. We hope to see you and your faimily again at the Lombard Residence Inn. More

1 review
2 of 5 stars Reviewed 1 January 2012

We spent the week between Christmas and New Years in Chicago and chose this hotel based on reasonable review and a good deal... Bad idea... We are a family of 6, so we got a 2 br suite, with pull out sofa in living room. The beds were very uncomfortable and the mattresses old, especially the sofa bed mattress which... More

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cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
12 March 2012

Thank you for your review. I am sorry we were not able to take proper care of you and your family while staying at the Lombard Residence Inn. More

Manistique, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

We had a wonderful stay on our trip to Chicago this summer. It said that there were renovations going on, but we weren't bothered at all! The suite was spacious and offered a good deal of privacy for the 5 of us staying there. Our son's girlfriend was with us and the upstairs bedroom and bathroom offered a good deal... More

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cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
12 March 2012

Thank you for your review. Our renovation is now complete and we hope to see you again at the Lombard Residence Inn. More

St.Louis, MO
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 20 August 2011
1
person found this review helpful

Did not like it. Poor attention to detail. Room did not "feel" clean. Bed sunken in (in the middle), covers for the too-small let-out couch had holes in them. TV was old with a grainy picture and due to it's position in the room could not be watched by one person one the bed and another person on the couch... More

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cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
12 March 2012

Thank you for your review. Sorry to see we were not able to meet your needs at the hotel. We have completed our renovation in October of 2011 and have replaced all the beds in the hotel. We hope to see you again at the Lombard Residence Inn. More

annapolis, md
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 August 2011
1
person found this review helpful

The suite layout for a large family ( 2 adults and 3 teenagers) was exceptional - and not easy to find in most hotels.For the cost, we thought it was a terrific value. We were in Chicago for a family reunion and stayed for 4 days. The 2 bedrooms and 2 baths were perfect! The breakfast was adequate. We had... More

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cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
12 March 2012

Thank you for your reveiw. I am glad you had a wonderful time at your Family Reunion. We hope to see you again at the Lombard Residence Inn. More

Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

We visited our family in Chicago and stayed at this hotel for 4 days. It was very close to our relatives' house, only about 5 minutes away. It is close to everything shopping wise. But a bit of a drive to go downtown Chicago. The check in was quick. The front desk agent was very friendly. He helped us find... More

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cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
12 March 2012

Thank you for your review. We hope to see you again at the Lombard Residence Inn. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 June 2011 via mobile
1
person found this review helpful

This is a very dated property but it's finally getting a much needed facelift. Construction all summer means I won't be staying here - the noise alone will be annoying. If u do stay, check the property map before getting a key...you don't want to be on the main street side - traffic noise is continuous. I hope to try... More

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cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
28 February 2012

Thank you for your review. We have just completed our renovation in October 2011. We hope to see you again at the Lombard Residence Inn. More

Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2011 via mobile

I was here for bussiness and found this location to be close to everything..

Was this review helpful? Yes
cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
28 February 2012

Thank you for your review. We have just completed our renovation in October 2011. We hope to see you again at the Lombard Residence Inn. More

Lombard, Illinois
1 review
1 of 5 stars Reviewed 15 December 2010

I moved into a room and there were holes under the kitchen sink.I didn't receive housekeeping six times.When I did finally receive housekeeping the sinks and the tubs were still dirty.I had to contact the manager myself after I left message at the front desk of my problems.General manager and her assistant just gave 20,000 points two days refund and... More

Was this review helpful? Yes
cynthia ivey, Manager at Residence Inn Chicago Lombard, responded to this review
28 February 2012

Thank you for your review. We are sorry we were not able to meet your needs at the Lombard Residence Inn. More

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Additional Information about Residence Inn Chicago Lombard

  • Residence Inn Lombard
  • Lombard Residence Inn
Address: 2001 South Highland Avenue, Lombard, IL 60148
Price range (per night):* S$128 - 205

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Residence Inn Chicago Lombard
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